Documente Academic
Documente Profesional
Documente Cultură
PRODUCT DECISIONS
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LEARNING OUTCOMES
LO 1 Define the term product
LO 2 Classify consumer product
LO 3 Define the terms product item, product line,
and product mix
LO 4 Describe marketing uses of branding
LO 5 Describe marketing uses of packaging
and labeling
LO 6 Describe how and why product warranties
are important marketing tools
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LO 1
WHAT IS A PRODUCT?
§ Tangible Good
§ Service
§ Idea
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LO 1
WHAT IS A PRODUCT?
Product is the starting point of
Marketing Mix
Product
Price Promotion
Place (Distribution)
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LO 2
TYPES OF PRODUCTS
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LO 2
Products
Consumer Business
Products Products
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LO 2
LEVEL OF PRODUCTS
Augmented Product
Installation
Packaging
Brand Features
Name Core After-
Delivery
Benefit or Sale
& Credit
Quality Service Service
Design
Level
Warranty
A group of closely-related
Product Line
product items.
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LO 3
Campbell’s Product Lines
and Mix
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LO 3
Advertising Economies
Package Uniformity
Standardized
Components
Equivalent Quality
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LO 3
§ Diversifies risk
§ Capitalizes on established reputations
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LO 3
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LO 3
ADJUSTMENTS
Adjustments to
Product Items,
Lines, and Mixes
Product Line
Product Product
Extension or
Modification Repositioning
Contraction
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LO 3
Quality Modification
Functional Modification
Style Modification
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LO 3
Planned Obsolescence
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LO 3
Repositioning
Why reposition
established brands?
Changes in
Changing
Declining Sales Social
Demographics
Environment
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LO 3
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LO 3
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LO 3
REVIEW LEARNING OUTCOME
Product item, product line, and product mix
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LO 4
BRAND
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LO 4
BRANDING
Brand
The value of company and brand names
Equity
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LO 4
BENEFITS OF BRANDING
Product
Identification
Repeat Sales
New Product
Sales
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LO 4
1 COKE 68,734
2 IBM 60,211
3 MICROSOFT 56,647
4 GE 47,777
5 NOKIA 34,864
6 MC DONALD 32,275
7 GOOGLE 31,980
8 TOYOTA 31,330
9 INTEL 30,636
10 DISNEY 28,447
http://www.interbrand.com/best_global_brands.aspx?year=2009&langid=1000
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LO 4
BRANDING STRATEGIES
Brand No Brand
Manufacturer’s
Private Brand
Brand
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LO 4
GENERIC BRAND
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LO 4
MANUFACTURERS’ BRANDS
Vs. PRIVATE BRANDS
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LO 4
ADVANTAGES OF MANUFACTURERS’
BRANDS
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LO 4
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LO 4
INDIVIDUAL BRANDS VERSUS
FAMILY BRANDS
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30
LO 4
INDIVIDUAL BRANDS VERSUS
FAMILY BRANDS
INDIVIDUAL BRANDS FAMILY BRANDS
– P&G Diapers – HONDA Products
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LO 4
CO-BRANDING
Ingredient
Branding
Types of Cooperative
Cobranding Branding
Complementary
Branding
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LO 4
CO-BRANDING
Ingredient The brands of a part that makes up
branding the product. – DVVT engine in Perodua
Kembara
Cooperative When two brands receiving equal
branding treatment ( in the context of
advertisement) borrow from each
other’s brand equity
TRADEMARKS
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LO 5
FUNCTIONS OF PACKAGING
Promote
Facilitate Recycling
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LO 5
LABELING
Persuasive Informational
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LO 5
LABELING
Persuasive
Informational
Informational
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LO 5
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LO 5
REVIEW LEARNING OUTCOME
Packaging and Labeling
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LO 5
Different Brand
Names in Different
Markets
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LO 5
Labeling
Global
Considerations Aesthetics
for Packaging
Climate
Considerations
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LO 5
REVIEW LEARNING OUTCOME
Global Issues in Branding and Packaging
1 name Labeling
Modify or adapt 1 name Aesthetics
Different names in Climate
different markets
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LO 6
PRODUCT WARRANTIES
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