Republic of the Philippines

Department of Education
Caraga Adminstrative Region
Agusan National High School
Alternative Learning System

ASSESSMENT TEST
COMPUTER HARDWARE SERVICING

Name: __________________________________________________ Date: ________________

Multliple Choice: Each question is 2pts. STRICTLY NO ERASURE, Please write your waiver no. at the top of
your paper. PLEASE FOLLOW INSTRUCTION. LETTER ONLY

1. A computer has a password on the BIOS Setting, How are you going to erase that password?
A) Remove the RAM on the Slot C) Get the CMOS battery
B) Replace the CMOS battery on the mother board D) Remove the CMOS battery
2. After setting the time and the date of your BIOS, you have found out that there is no change after
setting it to the actual time, What might be the reason of this problem?
A) The BIOS firmware is infected with a virus C) Weak CMOS battery
B) CMOS battery is not properly attached D) CMOS battery is removed
3. A Computer turns off without warning, what could be possible cause?
A) Heat, hardware, OS issues C) low RAM
B) Hardware defect only D) low CPU data rate transfer
4. A new Computer has been installed in your office, your BOSS told you to install the printer to that
computer; After installing the printer driver you then try TEST PRINTING but unfortunately the
printer doesn’t print. What will be the solution?
A) Check the plug to the power outlet C) Reinstall the USB Driver of the MOBO
B) Reinstall the Operating System or Reformat D) Reinstall the Printer Driver
5. The following affects the Computers performance, except one.
A) CPU B) RAM C) BUS D) Data Threading
6. It interacts with the data flow coming from the video, keyboard, usb ports and other I/O function,
What part of a motherboard is this?
A) BIOS B) RAM C) South Bridge D) North Bridge
7. What is the equivalent Decimal number of the following binary code 1111?
A) 15 B) 13 C) 120 D) 192
8. What might be your Internet Protocol if you had 10000000.00010000.000010110.00000010
A) 192.168.1.1 B) 128.16.32.4 C)128.17.39.2 D)128.16.32.2
9. It is a program that is embedded to a silicon chip rather than stored on a floppy disk, what is this?
A) Software B) Hardware C) CPU D) Firmware
10. Which of this does not belong with the group?
A) Full tower B) Mid-tower C) Midi-Tower D) Mil-Tower
11. Which of these belongs to a Read only Memory device?
A) CD Rom B) DVD Rom C) CD D) Thumb Drive
12. Which of the following option are the minimal settings for connecting a computer to a TCP/IP
(Transmission Control Protocol/Internet Protocol) LAN (Local Area Network while accessing the
internet?
A) IP (Internet Protocol) address, subnet mask, gateway and DNS (Domain Name Service)
B) IP (Internet Protocol) address and gateway
C) Subnet mask, IP (Internet Protocol) address, and DNS ( Domain Name Service)
D) IP(Internet Protocol) address, DNS (Domain Name Service), and gateway
13. Which dial-up protocol is capable of passing multiple LAN (Local Area Network) protocols across
the wire?
A) PPP (Point-to-Point Protocol)
B) SLIP ( Serial Line Internet Protocol)
C) RADIUS (Remote Authentication Dial-In User Service)
D) TCP/IP
14. All of the following are valid IP (Internet Protocol) address EXCEPT
A) 192.168.0.1 C. 10.24.12.0
B) 192.192.0.256 D. 120.10.60.1
15. What type of connector is used to connect router to a computer?
A) Registered Jack 11 C) Series B
B) Registered Jack 23 D) Registered Jack 45
16. A process that checks a computer before it boots. What process is this?
A. Boot B) POST C) Process D) Run
17. Which of these elements are key for measuring a CPU’s performance?
A) Cache B) Hertz C) ALU D) CU
18. In replacing a CPU, you must check the specifications for the socket, the voltage and speed of the
speed of the processor to be sure that it its compatible with the Hard disk? True or False
A) TRUE B) FALSE
19. What are the two types of CPU Sockets?
A) PGA370 and LGA775 B) Core2Dou and Dual Core C) QuadroCore
20. A customer tells you that she is having trouble with the sound device of her computer.
There is no sound now. Could this problem be fix?
A) Yes, by formatting your computer
B) Yes, it is a virus just scan you’re an active antivirus
C) Yes, by reinstalling the PC Sound driver
D) No, it must be replace with a new motherboard
21. An integrated cable that is used to connect the Hard Disk to the motherboard.
A) IDE B) ESDI C)EIDE D) ULTRA ATA
22. A Host computer that you can dial into via a modem and connect to the internet.
A) ISP ( internet service Provider) C) IP (internet protocol)
B) TCP/IP D) PPOE
23. It is the ability to transfer a file from local computer to a remote computer. Or sending a file to
another computer, What process is this thru the internet?
A) Download B) Upload C) Copy D) Email
24. It is known as the framework of the computer
A) Chassis B) RAM C) CPU D) ROM
25. A compound are used to connect a heat sink to a cpu, it is also designed to provide maximum heat
transfer from the CPU. What compound is this?
A) Thermal Compound B) Oil base Compound C) Liquid Compound D) IC
26. Which of the following does not belong to the group?
A) Keyboard B) Mouse C) Microphone D) Monitor
27. When you install a new CPU, what is the first thing you should do?
A) Shut down the system
B) Ground yourself to dissipate any static electricity
C) Unplug the power cord
D) Pull up the lever on the side of the ZIF-socket CPU
28. Which of the following does not belong with the group?
A) Linux B) Windows C) Mac D) Symbian
29. Which of the following is the largest storage capacity?
A) DVD-DL B)CD-RW C)CD-R D)Blue-Ray
30. A technician receives a boot error message OS not found. Which of the following should a
technician check?
A) The boot order in the BIOS C) If Plug and Play is enabled
B) If the Computer is in Safe mode D) If the BIOS is current
31. A computer is overheating but the fans are not obstructed and there is no dust on the
components or heatsinks. The most likely cause of the overheating is that?
A) There are not enough fans C)The case is to small
B) The processor is too fast D) The memory is defective
32. Which of the following file system should be used in formatting a windows XP
A) NTFS B) UFS C) FAT D) NFS
33. Which of the following components should be in contact with thermal compound? ( Select Two )
A) Fan B) Heat Sink C) CPU D) Capacitor
34. Which of the following connectors would plug into a 56K dial-up modem?
A) RJ-11 B)BNC C)RJ-45 D) ST
35. If the fan on the power supply is not working. Which of the following is the BEST course of action?
A) Replace the entire power supply
B) Continue using the power supply until it fails
C) Verify the voltage powering the fan
D) Attempt to replace the fan
36. Which of the following BEST prevents electrostatic discharge when doing the troubleshooting?
A) A wrist strap B) Nonmetallic Tools C) A UPS D) Unplug the computer
37. Which of the following will give the BEST result when additional memory modules?
A) Installing the fastest memory available
B) Installing more memory of the same type and speed
C) Installing the newest memory available
D) Installing same memory type but at a slower rate of speed
38. Which of the following cable types is MOST commonly used for a LAN within a building?
A) Fiber optics
B) IEEE 1394
C) Coaxial
D) UTP
39. A technician is working on a computer with periodic shutdown problems. It has been in service for
four years and is located in a copier room. Which of the following is MOST likely causing the
shutdown issues?
A) Power supply to the room is not great enough for both the copy machine and the computer.
B) Power supply on the computer is going bad
C) Improper ventilation from dust build up inside the computer
D) Electromagnetic interference due to the copy machine in the room
40. A user has reported that their computer is operating very slowly and that they hear a rather loud
clicking sound. What might be the problem?
A) Case Fan
B) Processor
C) RAM
D) Hard drive
41. A technician has just installed Windows XP on a computers clean hard drive. On start up the
computer does not seem to booth or display a command prompt and the technician notice a
series of beeps. Which of the following is the MOST likely problem?
A) Hard drive is faulty
B) BIOS is reporting a memory error
C) APM is off
D) CMOS battery is dead.
42. Which of the following is BEST used to cool down the CPU?
A) Case fan
B) Heat sink
C) Power supply
D) Decreased RAM
43. A technician arrives at the customer’s location and identifies the problem of the computer. Which
of the following troubleshooting step is NEXT?
A) Establish a theory of probable cause
B) Establish a plan of action to resolve the problem
C) Ask the customer what the issue is
D) Document findings, actions and outcomes
44. Which of the following places would a technician look to view the local drives?
A) My Network Places
B) Control Panel
C) My Computer
D) Task bar
45. What is CPU?
A) Central Processing Unit
B) Central Process Unit
C) Centralization of Program Unix
D) None of this
46. What is the color of 3.5 microphone connector?
A) Blue B) Pink C) Green D) White
47. What is the color of the P/S connector of the keyboard
A) Violet B) Teal/Green C) White D) Red
48. Which of the following is the right email account?
A) als@hotmail_@mail.com B) als_anhs@hotmail.com C) als.www.net
49. Which of the following is the correct DNS address on the URL ( Universial Resource Locator)?
A) www.http://yahoo.com B) http://@yahoo.com C)http://www.yahoo.com
50. What is the color of the VGA connector on the motherboard?
A) Blue B) yellow C) Orange D) None of these

- Good luck -
Merry Christmas and Have a prosperous New Year
1. D
2. C
3. A
4. D
5. D
6. C
7. A
8. D
9. D
10. D
11. C
12. A
13. A
14. B
15. D
16. B
17. B
18. B
19. A
20. C
21. A
22. A
23. B
24. A
25. A
26. D
27. B
28. D
29. A
30. A
31. A
32. A
33. BC
34. A
35. A
36. A
37. B
38. D
39. C
40. D
41. B
42. B
43. A
44. C
45. A
46. B
47. A
48. B
49. C
50. A
1. D
2. C
3. A
4. D
5. D
6. C
7. A
8. D
9. D
10. D
11. C
12. A
13. A
14. B
15. D
16. B
17. B
18. B
19. A
20. C
21. A
22. A
23. B
24. A
25. A
26. D
27. B
28. D
29. A
30. A
31. A
32. A
33. BC
34. A
35. A
36. A
37. B
38. D
39. C
40. D
41. B
42. B
43. A
44. C
45. A
46. B
47. A
48. B
49. C
50. A
1. D
2. C
3. A
4. D
5. D
6. C
7. A
8. D
9. D
10. D
11. C
12. A
13. A
14. B
15. D
16. B
17. B
18. B
19. A
20. C
21. A
22. A
23. B
24. A
25. A
26. D
27. B
28. D
29. A
30. A
31. A
32. A
33. BC
34. A
35. A
36. A
37. B
38. D
39. C
40. D
41. B
42. B
43. A
44. C
45. A
46. B
47. A
48. B
49. C
50. A
1.
1.