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3. At which point do individuals and small businesses connect directly to the ISP network to obtain Internet
access?
at a POP
at an IXP
4. Which network support services team is responsible for testing a new customer connection and for
monitoring the ongoing operation of the link?
customer service
help desk
network operations
on-site installation
5. Which network support services team identifies whether the client site has existing network hardware
and circuits installed?
customer service
help desk
network operations
6. What are three main types of high-bandwidth connection options used by medium- to large-sized
businesses? (Choose three.)
DSL
cable modem
Ethernet
metro Ethernet
T1
T3
ease of repair
modularity
low cost
peers with other similarly sized ISPs to form the global Internet backbone
uses the services of Tier 3 ISPs to connect to the global Internet backbone
9. Which two things can be determined by using the ping command? (Choose two.)
the number of routers between the source and destination device
the average time it takes a packet to reach the destination and for the response to return to the source
whether or not the destination device is reachable through the network
the average time it takes each router in the path between source and destination to respond
10. The IT manager of a medium-sized business wishes to house the company-owned web servers in a
facility that offers round-the-clock controlled access, redundant power, and high-bandwidth Internet
access. Which ISP service will fulfill this need?
web hosting
application hosting
equipment collocation
voice communication
marketing
research
Commerce
hertz
help desk
computer support
application readiness
15. Which ISP network support systems team will typically contact the customer once a new circuit is ready
and guide the customer in setting up passwords and other account information?
help desk
customer service
1 Top of Form
6 16. What interconnects the Internet backbone?
.
MDFs
IXPs
POPs
satellite dishes
Bottom of Form
17. Refer to the exhibit. A host is having problems maintaining a connection to a server at 192.168.100.2. Which
statement best describes the output of the ping command?
Top of Form
18.Refer to the exhibit. Host A cannot connect to the web server at 192.168.100.2. Based on the output of the trac
device is most likely causing the problem?
Router A
Router B
Router C
Router D
Router E
Router F
Bottom of Form
19. Which network utility helps determine the location of network problems and identifies routers that packets
travel across?
ping
ipconfig
tracert
netstat
nslookup