01551 - V.V.

TECHNOLOGIES SOCIETY - FARIDABAD

MB0044 - Productions and Operations Management

1. ________ encompasses all activities which go into conversion of a set of inputs into outputs
a. Production management
b. Production control
c. Capital productivity
d. System productivity

2. Kaoru Ishikawa is the originator of _________ to identify the root cause of any problem
a. Catbone diagram
b. Fishbone diagram
c. Dogbone diagram
d. Ratbone diagram

3. PMTS stands for

a. Production Materials time System
b. Predetermined Materials Time System
c. Predetermined Motion Time System
d. Personnel Motion Time System

4. Is defined as the number of order to be picked simultaneously by a picker in an assignment

a. Discrete order picking
b. Batch order picking
c. Order extent
d. Coverage extent

5. Code used for batch Order Picking-Merge and sort

a. BS
b. BM
c. BD
d. BZ

6. Are used to direct order selectors to items and locations to pick order or batch requirements
a. Reports
b. Radio frequency
c. Display lights
d. None of these

7. ________ determines the sequence of operations and the machines that do them
a. Dispatching
b. Estimating
c. Routing
d. Scheduling

8. ________ used to record progress comparing the actual against the planned activities and
keep track of the flow of the material
a. PERT chart
b. GANTT chart
c. Pareto analysis
d. CPM
9. _________ receive orders for materials from anywhere in the production area, collect
materials and deliver materials to the workstations
a. CNC machines
b. ASRS
c. AGVS
d. None of the above

10. __________ is a process by which a new product is developed in small numbers so as to

determine the suitability of the materials.
a. Test marketing
b. Product layout
c. Prototype
d. Operations management

11. In _________, the various factors are given rating depending upon the perception of the management
a. Factor rating method
b. Rating plan method
c. Point rating method
d. Break even analysis

12. General factors influencing Plant location are

a. Availability of land
b. Availability of input
c. Infrastructure
d. All of the above

13. __________ is the degree to which the manufactured product or delivered service meets the
parameters
a. Quality of design
b. Conformance to design
c. Utilization conditions
d. After sales service

14. _________ is a tool for classifying problem areas according to the degree of importance and
attending to the most important
a. Scatter diagram
b. Pareto analysis
c. Control charts
d. Flow charts

15. _________ gave PDCA to ensure a purposeful journey of TQM

a. Juran
b. Deming wheel
c. Crosby
d. Taguchi

16. ________ are cost of replacement, on-site rework spare parts and expenses of the personnel,
warranty costs and loss of goodwill
a. Internal failure cost
b. Appraisal costs
c. Prevention costs
d. External failure costs
17. _________ acts as a starting point towards higher efforts for achieving TQM
a. Six sigma
b. ISO 9000
c. Certification
d. Documentation

18. ERD stands for

a. Enterprise Relationship Diagram
b. Entity Relationship Diagram
c. Enterprise Relationship Description
d. None of these

19. __________ focuses upon the needs of the business, its activities, their flow, and the data
entities they create and are defined.
a. Logical modeling
b. Physical modeling
c. Database modeling
d. Entity modeling

20. Which among the following is/are example of a project?

a. Commissioning a new industrial unit
b. Construction of a house
c. Developing a technology
d. All of the above

21. A ______ is a graph, which allows to plot several values as an irregularly shaped polygon
a. Kiviat diagram
b. GANTT chart
c. WBS
d. PERT Chart
22. Is a technique to analyze the content of work and cost by breaking it down into its component parts
a. Project planning
b. WBS
c. ICT
d. Kiviat
23. SRA stands for
a. Specification Requirements Area
b. Special Result Area
c. Specific Result Analysis
d. Specification Requirements Analysis
24. CPM stands for
a. Certain Program Monitoring
b. Certain Path Method
c. Critical Path Method
d. None of the above
25. ___________ phase involves the study of inputs and outputs of the various project stages
a. Marketing
b. Design
c. Execution
d. Control-Inspecting, Testing and Delivery phase
26. _________ is a methodology which requires collection of all formal documented
procedures, defining how project performances will b monitored and evaluated
a. Configuration management
b. Change Management System
c. Risk management system
d. None of the above
27. _______ is a real test for the project leader and the management team is to accurately predict
the exact point of development process where the team might face a massive problem
a. Continuous Business Process Improvement
b. Force Field Analysis
c. Strategic Inflection Point
d. SEI-CMM and ISO certification
28. __________ is a substitute to monitoring and control
a. ET
b. PDM
c. MBE
d. KSF
29. In DMAIS, M stands for
a. Monitor
b. Metric
c. Manage
d. Measure
30. _________ activities involved in delivering the products to the final customers
a. Upstream Supply Chain
b. Internal Supply Chain
c. Downstream Supply Chain
d. Lateral Supply Chain
31. Determines the location of production, sourcing facilities and paths, the products take through them
a. Rough Cut Methods
b. Network Design methods
c. OPTIMIZER
d. Net model
32. _________ is used for sequencing of n jobs through 2 work centers
a. Prim's algorithm of sequencing
b. Dijkstra's algorithm of sequencing
c. Johnson's algorithm of sequencing
d. CDs algorithm
33. In ________ system, the picker is on a platform of the vehicle; he can move up as also
horizontally along the aisle
a. Horizontal travel
b. Person abroad
c. Part to picker
d. Special equipment
34. _________ means a 'Visible card' and also 'Signal' in Japanese language
a. Kaizen
b. Six sigma
c. Kanban
d. TQM
35. _________ production is meant for products which are repetitive in nature
a. JIT
b. Line balancing
c. Shop Floor Control
d. Lean
36. __________ is a methodology by which substitutes for a product or an operation is found
a. JIT
b. Supply Chain management
c. Value Engineering
d. TPM
37. Which among the following is not an aim of Value Engineering?
a. Product simplification
b. Improved product design
c. High efficiency in the process
d. None of the above
38. ________ is often used for optimizing a given objective like profit or revenue maximization
or cost or outgo minimization
a. Transportation model
b. Assignment model
c. Inventory control model
d. Linear programming
39. __________ focuses on time element of work
a. Method study
b. Work measurement
c. Work study
d. Work practices
40. __________ study consists of studying the amount of time an operator spends on the
machine before it is activated and the time he has nothing to do
a. Machine Worker Interaction
b. Ergonomics
c. Work environment
d. Learning curve
41. ______ & _____ methodologies were developed to control wastages across the organization
a. Material control, material handling
b. Just-in-time, Lean manufacturing
c. System productivity, Capital productivity
d. Dispatching, expediting
42. Measurement of time required for any task is arrived at by ________and ______methods
a. Balancing, rationalization
b. Capital productivity, system productivity
c. Motion study, Work measurement
d. None of the above
43. In _____, a single order is selected at a time, while in ______ the merchandize requirements
of many orders are put together and selected for pick up in the geographical area
a. Zone picking, Tom picking
b. Discrete picking, Batch order picking
c. Joint order picking, Split picking
d. Chaining, parallel
44. ________ refers to quantity of material or number of items that can be stored in a unit of volume,
while _______ refers to the speed with which materials are moved into the storage space
a. Order assembly, packing system
b. Storage density, velocity
c. Sorting, routing
d. Order extent, coverage extent
45. Core processes are
a. Customer relationship, new product/service development
b. Supplier relationship, order fulfillment
c. Environment scanning, Core competencies
d. Both a and b
46. ________ & ________are two more tools to ensure that machining centers are loaded as
uniformly as possible to prevent build up stocks
a. GANTT charts, simulation models
b. Microsoft operations manager 2005, SAP
c. Line Balancing, Line of balance
d. None of the above
47. Dimensions of flexibility in the manufacturing field is/are:
a. Variety, volume and time
b. Flexibility, customer satisfaction & competitiveness
c. Automation, scheduling and sequencing
d. Prototyping, improvement, bottlenecks
48. Which among the following are special factors influencing Plant Location
1. Wages
2. Economic stability-outside investments
3. Transport
4. Govt. support
a. Only 1 and 3
b. Only 2 and 4
c. Only 1 and 4
d. Only 1 and 2
49. Which among the following is/are reasons for companies to build up inventories?
a Reduced transportation costs
b. Labor and equipment utilization will be high
c. Customer service
d. Reduced carrying costs
A. a, b, c
B. a and b
C. c and d
D. b and d
50. Which among the following are determinants of quality?
1. Conformance to design
2. Quality of design
3. Quality at the source
4. Quality in manufacturing & packing
A. 2 and 3
B. 1 and 4
C. 1 and 2
D. 3 and 4
51. Which among the following are objectives of ISO?
a. To maintain product quality in relationship to requirements
b. To give confidence to the management
c To instill a sense of pride in the employees
d. All of the above
52. Logical modeling formats are
1. Function dependency diagrams
2. Flow diagrams
3. Flow charts
4. Process descriptions
a. 1 and 2
b. All of the above
c. 2 and 4
d. 2 and 3
53. A _________ is a key objective of the project, while a ________ is the limiting factor
beyond the control of the project team
a. Principle, feature
b. Resource, Scope
c. Driver, degree of freedom
d. Driver, constraint
54. ________ is the individual responsible for managing the project, while ______ is the
individual or group within or external to the performing organization that funds the project
a. Project leader, project organization
b. Project manager, customer
c. Project manager, sponsor
d. Sponsor, performing organization
55. _________ is defined by the organization, while _________ is defined by the lie cycle
a. Project process, process groups
b. Process Interaction, Customization
c. Project management process, product-oriented process
d. Initiating process, executing processes
56. Activity Probabilistic time
to tm tp
1-2 10 13 16
Calculate the tE for the activity 1 - 2
a. 13
b. 16
c. 10
d. 12
57. The PDM process is made scientific through:
1. Earned value management system (EVMS)
2. Budgeted cost of work scheduled (BCWS)
3. Management by Exception (MBE)
4. Empowerment Title (ET)
a. 2 and 4
b. 1 and 2
c. 1 and 4
d. 1 and 3
58. Supply Chain management decision are categorized as
a. Strategic decision and operational decision
b. Location Decision and production decision
c. Inventory decision and transportation decision
d. Both b and c
59. Bullwhip effect may be avoided by
1. Avoiding multiple demand forecasting
2. Reducing service levels in the organization
3. Reducing the variability and uncertainty in POS
4. Increased transportation cost
a. 1 and 2
b. 2 and 3
c. 1 and 3
d. 1 and 4
60. Model assumes that one product that passes through the dedicated line has all tasks times known
a. Single Model Deterministic
b. Single Model Stochastic
c. Multi/mixed model deterministic
d. Multi/mixed model stochastic
61. Which among the following are characteristics of JIT?
1. High quality production
2. Small and uniform workloads
3. Suppliers as partners
4. Total productive maintenance
5. Static workforce and training
6. Kanban for material flow
a. All of the above
b. All except 5
c. 1, 2, 4, 6
d. 1, 2, 3, 4, 5
62. Which among the following are the main benefits of application of value engineering?
1. Cost reduction
2. Improved product design
3. Overall cost consciousness
4. Small and uniform workloads
5. Development of reliable suppliers
6. Streamlining of administration and creation of transparency in all delays
a. 1, 2, 3, 4
b. 1, 2, 3, 5
c. 2, 3, 5, 6
d. 1, 3, 5, 6
63. State true/false
1. Linear programming is used for optimizing a given objective
2. Simulation model is concerned with goods from manufacturing centers or warehouse
3. Queues are formed when the rate of service is at variance with the rate of arrival
4. Assignment model is used for allocating jobs or persons to machines, awarding different projects to contractors
a. T, T, T, T
b. T, F, T, T
c. T, F, T, F
d. T, T, F, T
64. Which among the following is/are true statements?
1. Production management typically starts with Aggregate Planning
2. Production Planning functions are estimating, routing and scheduling
3. Methods improvement starts with balancing of workstations
4. PMTS sets the standards after a lot of documentation and research to fix basic times
for various operations
a. T, T, F, T
b. T, T, F, F
c. F, F, T, T
d. F, T, F, T
65. Match the following
SET A SET B
1. Wholesale distribution a. Small quantities of different items
2. Retail distribution b. Usually large number of pieces of a few items
3. Direct marketing c. Orders for a small quantity
4. Consumer distribution d. Orders for large quantities for a large number of items
A. 1 - a, 2 - b, 3 - c, 4 - d
B. 1 - b, 2 - a, 3 - c, 4 - d
C. 1 - b, 2 - d, 3 - a, 4 - c
D. 1 - b, 2 - d, 3 - c, 4 - a
66. Which among the following are types of Benchmarking?
1. Financial benchmarking
2. Performance benchmarking
3. Relation benchmarking
4. Effectiveness benchmarking
5. Process benchmarking
6. Strategic benchmarking
7. Functional benchmarking
a. 1, 2, 3, 4, 5
b. 1, 2, 5, 6, 7
c. 2, 3, 5, 6, 7
d. 2, 3, 4, 5, 6
67. State true/false
1. There are two kinds of automation
2. AGVS are pallet trucks and unit load carriers
3. FMS consists of a production machine: material handling and transferring machines and a computer system
4. SLS is a Rapid Prototype Modeling process
a. F, T, T, T
b. F, T, T, F
c. T, T, F, F
d. T, F, F, T
68. State true/false
1. In identifying proximity of machines, alphabet 'X' stands for 'Unimportant that they are close or not'
2. Route sheet contains information about the material, process, quantities etc.
3. JIT philosophy considers waiting time, inventory as waste
4. Product Layout is also called assembly line
a. T, F, T, F
b. F, T, T, F
c. F, T, T, T
d. T, F, T, T
69. State true/false
1. In Rating Plan Method, the various factors are given rating depending upon the
perception of the management
2. In factor rating method, we apportion a fraction of a suitably selected rating and see
how many points we can allocate to locations under considerations
3. Point rating method is used mainly where transportation costs either for distribution
of products or collection of materials from different suppliers is the main criteria
4. Factors influencing Plant location can be broadly divided into two types
a. T, T, F, T
b. T, F, T, F
c. F, f, T, F
d. T, F, F, T
70. Match the following
SET A SET B
1. Check sheet a. Used to verify whether a process is under control
2. Histograms b. Graphical presentations of distribution of data
3. Pareto analysis c. Used to record the number of defects, types, location a which they are occurring
4. Control charts d. 80-20rule
A. 1 - b, 2 - a, 3 - c, 4 - d
B. 1 - c, 2 - b, 3 - d, 4 - a
C. 1 - c, 2 - a, 3 - d, 4 - b
D. 1 - a, 2 - d, 3 - b, 4 - c
71. State true/false
1. Taguchi's Quality Loss function is given by L= X (C-T)2
2. Crosby lays emphasis on operational level commitment and responsibility for designing the
system so that defects are not inevitable
3. Quality Planning, Quality Control and Quality Improvement from the trilogy to achieve TQM
4. In PDCA, 'C' stands for Consistency
a. T, F, T, F
b. T, F, T, T
c. F, F, F, F
d. F, F, T, F
72. Which among the following is/are criteria for project evaluation and selection?
1. Relevance
2. Prioritization
3. Creative
4. Potential
5. Prior experience
6. Project management and work plan
7. Effort Justification
a. 1, 3, 4, 6, 7
b. 1, 3, 4, 5, 6
c. 1, 2, 3, 5, 6
d. 1, 4, 5, 6, 7
73. State true/false
1. Responsiveness is not a characteristic of project mindset
2. Projects are constrained by cost, time and quality
3. Project objectives may be formulated as S.M.A.R.T
4. Lead time is amount of time between a predecessor and a successor task
a. T, T, T, F
b. F, T, T, F
c. T, T, T, T
d. F, T, F, F
74. Arrange the following
1. Closure and Post Completion Analysis Phase
2. Execution phase
3. Marketing phase
4. Control-Inspecting, Testing and delivery Phase
5. Analysis and evaluation phase
6. Design phase
A. 5, 3, 2, 6, 4, 1
B. 5, 2, 3, 6, 4, 1
C. 5, 3, 6, 2, 4, 1
D. 5, 6, 3, 2, 4, 1

75. Arrange the steps involved in monitoring and controlling a project

1. Project progress
2. Quality Control
3. Stage Control
4. Progress Control
5. Resources
6. Approvals
7. Preliminary work
a. 7, 1, 3, 5, 2, 6, 4
b. 7, 1, 3, 5, 2, 4, 6
c. 7, 5, 6, 1, 3, 4, 2
d. 7, 5, 1, 2, 3, 4, 6

1 a 19 a 37 d 55 c 73 b
2 b 20 d 38 d 56 a 74 c
3 c 21 a 39 b 57 b 75 b
4 c 22 b 40 a 58 a
5 b 23 d 41 b 59 c
6 c 24 c 42 c 60 a
7 c 25 b 43 b 61 b
8 b 26 b 44 b 62 d
9 b 27 c 45 d 63 b
10 c 28 b 46 c 64 a
11 b 29 d 47 a 65 d
12 d 30 c 48 d 66 b
13 b 31 b 49 a 67 a
14 b 32 c 50 c 68 c
15 b 33 b 51 d 69 d
16 d 34 c 52 b 70 b
17 b 35 a 53 d 71 d
18 b 36 c 54 c 72 a

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