URVI GANDHI

47 Bishop Drive
Framingham, MA 01702
Phone: (508) 405-0726 E-Mail: ankurvi2001@gmail.com

OBJECTIVE To obtain a challenging opportunity within IT as a senior business analyst utilizing reporting tools where I can
employ my excellent analytical and organizational skills to contribute to the success of the company. Through my
professional experience, I have acquired outstanding database analysis skills and business solving abilities.

PROFESSIONAL SUMMARY

• 8+ years of experience in IT: 2+ in Business Intelligence working with Business Objects and Cognos
• Domain knowledge on credit card services and prospective marketing
• Write detailed requirements specifications for IT solution delivery with a significant database focus
• System testing on data warehouse tools - use UNIX and SQL for database qc and testing purposes
• Learned and mastered Business Objects in a very short period of time to deliver a project on time

• Created/designed Business Object Universes based on reporting requirements to include aggregate awareness and
derived tables, row-level security as needed

• Test/manage Cognos reports using Report studio to support Sales & Marketing functions

EDUCATION
NORTHEASTERN UNIVERSITY Boston, MA
BS in Business Administration (Honors) June 2000
Dual Concentration: Management Information Systems and Marketing

COMPUTER SKILLS

Operating systems: Windows XP/2003/2000, UNIX

Applications: MS Office Suite, Unica Affinium Campaign Management, WinSQL
Business Intelligence Tools: Business Objects, Cognos
Database Technologies: Team Approach, Oracle, Netezza
ERP Package: SAP R/3 3.0 - 4.6
Languages: Visual Basic 6.0, ABAP/4, SQL

EXPERIENCE

EPSILON Wakefield, MA
Business Intelligence Developer 6/09 – Present
• Worked closely with business users while gathering requirements, analyzing data and supporting existing
reporting solutions
• Create, maintain, optimize and support new and existing Cognos reports
• Upgraded Cognos 8.3 to 8.4
• Create and maintain Cognos jobs as well the packages in the Framework Manager
• Perform Cognos administrative functions such as creating user accounts, user classes and roles using Access
Manager
• Monitor business applications support requests and respond quickly to resolve support issues related to Cognos
reports

• Create and maintain required documentation of assigned Cognos reports and the mapping business rules to the
Framework Manager

• Cleaned up the Framework Manager model so it only contains relevant objects required or used in the reports

• Build the new Business Object Universes for different lines of business for the credit card services division by
identifying the required tables from Analytics Data mart and by defining the universe connections
• Used Derived tables to create the universe for best performance, and use context and alias tables to solve the
loops in Universe

• Created reports in Business Objects as per the requirement of the end-user and provided training for generating
their own reports
• Received the ‘Above & Beyond’ Award for learning and mastering Business Objects in a very short period of
time to deliver a project on time
Business Systems Analyst 1/04 – Present
• Acquired Strong knowledge of the Credit Card Campaign System by being able to contribute actively in all
phases of SLDC
• Gathered requirements during inception phase, documented and delivered functional specification documents
• Worked with QA team to design test plan and test cases for User Acceptance Testing (UAT)
• Wrote SQL queries in WinSQL and Oracle for data testing/manipulations
• Created and maintained a metadata repository for the Analytics and Campaign Data Mart
• Used Unica Affinium™ Campaign Management Tool for ad hoc query requests, segmentation, and campaign
execution

NATIONAL MULTIPLE SCLEROSIS SOCIETY Waltham, MA

Data Analyst 3/02 – 1/04
• Utilize Oracle-based Fundraising and Marketing software called Team Approach (TA) to manage event
participants, donor/sponsor information and MS-related data
• Contributed significantly to develop practices and procedures to improve overall usage of the systems
 Help the data entry staff resolve issues
 Document procedures for data entry use
 Train and support data entry staff on merging accounts and a range of other procedures
 Revised the Data Request Form and assisted in establishing a procedure for extracts
• Set up and run queries/output file in TA in order to output reports/labels that are requested by the users:
 Meet the requestors to discuss and clarify the requirements for the output if necessary
 Investigate different ways to receive the output and choose the most proficient method
 Test the output to verify that the information is accurate
 Ensure that data extracts for assigned events occur on the predetermined days of the week
 Make use of Access/Excel to analyze and manipulate the data from the TA output file as requested
• Assist in processing data entry in TA for events (account work and transactional entries)
 Manage/Update individual or company account information as necessary
 Input registrations and pledge money
 Enter corporate matching gifts

THE GILLETTE COMPANY Woburn, MA

Corporate Information Technology and Applications, Global Processes & Applications 6/99 – 5/01
SAP Programming Analyst
• Utilized a German-engineered Enterprise Resource Planning software called SAP that provides companies with
a central repository for its electronic information
• Analyzed, Designed, Developed and Unit Tested ABAP/4 reports and programs, including report layouts and
unit test plans in Sales and Distribution and Financials to meet business needs
• Worked with a team of PricewaterhouseCoopers (PwC) consultants and Gillette employees to create global
reusable ABAP/4 code to be implemented internationally
• Deliverables were created in accordance with Structured Management Methodology and Project Methodology

References will be furnished upon request.