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INDUSTRIAL PROFILE:
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OBJECTIVES
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• To understand the behaviour and culture of the organisation.
MISSION
At Kottakkal Arya Vaidya Sala they fully realize their responsibilities towards
their employees and customers. Their strategies and organizational goals, driven
With efficiency and innovation as their benchmarks, they keep pushing the par
is always keep the customer’s needs in the mind so that they can be assured of
the product quality and services, which are always the best in the industry.
How they achieve this is though constant innovation and quest for excellence
through team work and mutual trust. Thus through thick and thin they
value.
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SOURCES OF DATA
PRIMARY DATA
Those which are collected fresh for the first time and that happens to be original
character the methodology is used for collecting the primary data.
Data which has been already collected by someone else and which has been
passed through statistical process
Records
Books
Website
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BOARD OF TRUST
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Dr. P. M. Varier Trustee
INSTITUTION PROFILE
PRODUCTS:
AYURVEDA HOSPITAL:
AYURVEDA COLLEGE:
To spread the knowledge of Ayurveda and take its blessing to numerous people,
P.S Warrier formed a society in 1907 called ARYA VAIDYA SAMAJAM,
bringing together all leading Ayurveda physicians in Kerala. The major offshoot
was the established of an Ayurveda college at Calicut in 1917.When the
Ayurveda Hospital was built at Kottakkal. In 1924, the college was shifted to its
neighbourhood, so that the students could gain practical experience in the
treatment procedures. The college is affiliated to Calicut University.
The college is now having BAMS and MD course and is affiliated to the
University of Calicut. Arya Vaidya Sala provides an amount not exceeding 10%
of their profit for the development of the college. Being a musician himself
writer, lover, literature and arts he also formed a fully equipped drama troop
first in the late twenties and later converted in to a fine Kerala. The Arya
Vaidyan P.S VARIER, the great visionary passed away on the day 30th January
1944.The Arya Vaidya Sala became a trust by the execution of will by Varrier,
which his excellent provisions for the administration and management.
Arya Vaidya Sala, from the very beginning was engaged in scientific
publication. The publications department brings out a number of books and
other publications for professional reading as well as medical literacy among the
people.
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Some of the books and publications are Ayurvedic, a quarterly journal.
Ashtanga Sareeram, Catalogues, Ayurveda charithram and tenets for a total life
of nursing home with all modern equipments and amenities and inaugurated the
nursing home on the historic occasion of golden jubilee celebration of the Arya
Vaidya Sala. Aryavaidyan P. Madhava Varier lost his life in an accident at
Nagpur on 12th December 1953. On behalf of him his younger brother Dr. P.K
Warier took charge of the institution, and is the managing trustee from the past
five decades.
HERBAL GARDEN:
FACTORY:
The Arya Vaidya Sala has three large manufacturing units, located at Kottakkal,
Kanjikode and Nanjangud. These factories are fully equipped and modernized.
The steam plant, commissioned on 16 -01-1967 by the then health minister, Dr.
SUSHILA NAYYAR. This was helpful to increase the production capacity of
the factory. The boiler, jacketed vessels and other equipments used are all made
in India. To meet the increasing demand for their medicines, Arya Vaidya Sala
started another factory at Kanjikode in Palakkad district. Earlier only Assavas
and Arishta were produced here. Now commissioning of a new plants, Churnam
and Leham also are produced here. The total production turnover of both the
factories is about 161 cores and Arya Vaidya Sala has more than 2200
employees.
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ACTIVITIES:
The various activities undertaken by Arya Vaidya Sala are charitable hospitals,
Ayurveda hospitals and research centers, research and development, special
treatments, drugs production and online consultation.
NATYA SANGHAM:
MEDICAL DESPATCH:
Medicines are being sent to patients either through registered parcel or courier.
But this facility is available only from Kottakkal. In addition to this, medicines
can also be purchased from the nearest branch or retail distributor where the
patients reside.
THE WILL
Sri. P.S. Varier expired in 1944. He had executed a will prior to his demise,
which converted his proprietary concern into Charitable Trust of Public in
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nature, to be run by a Trust Board consisting of seven members who are related
to his family and the institution.
Remaining funds are pooled back for the development of the institution
which is about 45%.
CUSTOMER CARE
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Customer’s goodwill towards ARYA VAIDYA SALA sustains its growth. It is
this goodwill that informs the institution’s insistence on stringent quality
assurance procedures. ARYA VAIDYA SALA works with vendors who are
equally conscious about the critical role of quality in establishing a brand. Raw
material standardization is carried out by technological validation and the right
quality and quantity of herbs are ensured. Scientific knowledge and
technological capacities are routinely updated for this purpose. Each batch of
finished goods also undergoes quality analysis. Products meant for export
undergo various tests, like heavy metal tests, material safety data sheets, and so
on. After product launches, surveys to assess the impact of the product are
conducted. The feedback collected enables ARYA VAIDYA SALA to gauge
customer satisfaction. A full-time customer care cell in the marketing
department works to resolve customer queries and grievances.
EMPLOYEES CARE
The chief social objectives of ARYA VAIDYA SALA are laid down in the will
of Sri. Varier. As per the provisions of the will, 45% of institute profit is utilized
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for the treatment of poor patients in the Ayurvedic hospitals and 10% of the
profit is donated to the Vaidyaratnam P. S. Varier’s Ayurveda College at
Kottakkal. ARYA VAIDYA SALA aims to fulfill its social commitments in the
fields specified by the founder in the most effective way. In addition, ARYA
VAIDYA SALA has participated in an International Development Research
center Project for the conservation of endangered medical plant species. It is
also involved in an ongoing TATA- aided project in medicinal plant research.
WORKERS UNION
The union began functioning in 1949. Presently there are four recognized unions
generally cordial relations exist between the management and work force, with
very rare occasions for friction. In fact, the employees play a big role in
maintaining high standards, so the union has its own role in the organization.
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DEPARTMENTS OF ARYA VAIDYA SALA
ADMINISTRATIVE DEPARTMENT
Managing Trustee
General Manager
Chief Manager
(Personnel)
Deputy Manager
Administration
Administrative
Staff
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Main functions of Administrative department:
1. Subscription of Journals.
2. Institutional Advertisement.
3. Security.
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PERSONNEL DEPARTMENT
Board of Trustee
Managing Trustee
General Manager
1. Manpower planning
3. Collective bargaining
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4. Disciplinary procedure
5. Grievances handling
Recruitment
Depending upon types of jobs to be done the recruitment takes place; there are
mainly six categories of works:
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Procedure : Interview and medical check up
2) Production workers
Educational qualification : SSLC
Age : 18 – 30
Procedure : Interview and medical check up
3) Masseurs
Educational qualification : SSLC and Masseur’s certificate
Age : 18 – 30
Procedure : Interview and medical check up
4) Technical Workers
Educational qualification : SSLC
Age : 18 – 30
Procedure : Skill test and medical check up
5) Clerical Staff
Educational qualification : Graduation
Age : 21 – 35
Procedure : Written test and interview
6) Executive Category
Educational qualification : Professional qualification
Age : 23 – 45
Procedure : Interview
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There is also a data bank in ARYA VAIDYA SALA which receives around 20
– 30 applications a day if it cannot meet the requirements then they resort to
placement cells, advertisement, etc.
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It is an administrative procedure of establishing and supervising wage levels and
operations in an organization. In most organizations, wage and salary
administration is performed in the personnel department, although larger
organizations often have payroll or wage and salary administration department.
Agreed wage is determined through long term agreement between the collective
bargaining agent and the management for matters relating to improvement in
service condition like increase in increment, reduction in the time period of
promotions, retirement benefits, allowances, transfers, etc.
In this concern, four unions are there all affiliated to the Central Labour Union,
those are Workers Federation (CITU), Workers Union (AITUC), Mazdoor
Sangh (BMS) and Employees Union (INTUC). These are the unions in the
organization.
GRIEVANCE HANDLING
Any workman having a grievance shall first refer to his immediate supervisor. If
the workman is not satisfied by the decision, he shall give his complaint in
writing to the head of the department.
If the head of the department fails to solve the problem, it will be handed over to
the general manager and cannot redress the grievance within a week then the
matter can be raised as an industrial dispute before the district consolation
officer through his union.
DISCIPLINARY PROCEEDINGS
In the Industrial Employment Standing Act one among it is disciplinary
proceedings. Certain act on the part of employee will constitute misconduct for
institutions having more than 50 members employing in their own standing
order. Some of the indisciplinary conduct includes disobeying superior officer’s
orders, late comings, habitual absenteeism, and negligence in the work.
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Misconduct of the employee is reported to the superior who reports to HOD,
who issues a showcase notice to the concerned to reply within a specific and
after that HOD gives him a warning letter. If he is challenging then a charge
sheet will be issued with the domestic enquiry which will be conducted by
enquiry officer. Based on the evidence the enquiry officer will submit his
finding to management if he is found guilty, punishment is given.
It extends to the whole of India except the state of Jammu and Kashmir and is
applicable to:
a) Every factory engaged in any industry specified in Schedule 1 in which 20 or
more persons are employed;
b) Every other establishment employing 20 or more persons or class of such
establishments, which the Central Government may notify;
c) Any other establishment so notified by the Central Government even if
employing less than 20 persons
Total PF = 24% (Which is 12% employer and 12% employee)
Employee pension fund
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Employees will get back along with interest approved; Advanced payment in
case of marriage, house construction, treatment for critical illness, higher
education, etc.
Payment of gratuity – According to payment of gratuity act those employee
who completed 5 years of service on final succession of employment will be
pay gratuity at the rate of 15 days for every complete year of service
Employees State Insurance Corporation (ESIC) – ARYA VAIDYA SALA is
exempted from this because they have a better medical treatment than ESIS,
16.66% of salary towards medical benefits.
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• ARYA VAIDYA SALA does provide their employee with all these facilities
like rest rooms, canteen, washing place, drinking water, etc which are
statutory welfare measures.
• ARYA VAIDYA SALA also provide them with voluntary welfare measures
such as proving the workman with uniforms, running of employee welfare
co-operative society which provides provisions for employees which will be
reduced from the salary.
• There is also a higher purchase household item scheme for the employees.
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IT DEPARTMENT
Most of the software like the latest version of TALLY is being installed in
the concerned departments to carry the transaction in an easy manner. Thus
most of the accounts and journal entries are carried out in this process.
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FINANCE AND ACCOUNTING DEPARTMENT
The finance and accounting departments performs all the accounting and
financial activities of organization. Functions of financial department include
the finance and accounting matters like target preparation, taxation, audit, cash
disbursements, payroll etc.
Board of Trustee
Managing trustee
General Manager
Chief (F & A)
Asst. Manager
Asst. Manager (F & A)
(Costing)
Staff Staff
1. Budgeting
4. Taxation matters
5. Audit
6. Payroll
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Finance is the base of every concern, without it they have no stability. The main
aim of this department is maximizing the profit of the firm. They see that funds
are used properly and proper accounts are kept, which is the basic principle of
accounting.
1) Financial Planning
The main responsibility of the chief financial officer in a large concern is to
forecast the needs and sources of finance and ensure the adequate supply cash at
proper time for the smooth running of the business. He is to see that cash inflow
and outflow must be uninterrupted and continuous. For this purpose, financial
planning is necessary, i.e. he must decide the time when he needs money, the
sources of supply of money and the investment patterns so that the institution
may meet its obligations properly and maintains its goodwill in the market. The
finance manager is also to see that there is no surplus money in the business
which earns nothing.
4) Disposition of Profits
Appropriation of profits is one of the main responsibilities of the finance
manager. He is to advise to the top executive as how much of the profits should
be retained in the business as reserves for future expansion; how much to be
used in repaying the debts; and how much to be distributed to the shareholders
as dividend. On the basis of the advice given by the finance manager, the
resolutions regarding depreciations, reserves, general reserves and distribution
of dividends are carried out in the meeting of the board of directors of the
institution.
5) Other responsibilities
Over and above, the responsibilities stated above, there are certain other
responsibilities of the finance manager. These are:
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c) Responsibilities to Customers: In order to make the payments of its
customer’s bill, the effective financial management is necessary. Sound
financial management ensures the creditors continued supply of raw
material.
• Preparation of budgets
• Maintenance of working capital
• It looks into the tax matters of the organization
• Maintenance of books accounts
• Payment discernment
• Auditing
• Payroll
• Costing
• Preparation of Balance Sheet
MARKETING DEPARTMENT
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Arya Vaidya Sala products are marketed throughout India and to foreign
countries like Malaysia and Singapore etc. “QUALITY MEDICINES
AFFORDABLE PRICE” is the policy which Arya Vaidya Sala is following,
cooperate media advertisements are done to project the institution and no
product advertisement are done so far:
Marketing Department
Board of Trustee
Managing Trustee
General Manager
Head Marketing
Staffs
4. Logistics
6. Market development
7. Sales forecast
There is no separate segment for the firm’s products, as the products are
Ayurvedic medicines and all who needs them are the users. The product attracts
more customers due to less chance of side effects when compared to Allopathic
medicines.
There are more than 1250 authorized agencies all over India and in foreign
countries like Malaysia, Singapore, etc where medical facilities are available to
a very large number of ailing patients.
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MANUFACTURING DEPARTMENT
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Manufacturing is the process of converting raw material into finished
goods. It is process of translating input into output.
Board of Trustee
General Manager
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The manufacturing activity takes place at three factories. These factories operate
on manufacturing license issued by the Drugs Controller of the state and both
possess GMP (Good Manufacturing Practices) certificate issued by the
government.
The important feature of the three factories is the fact that the basic principles
and practices of medicine manufacture are still based on the specifications in the
classical text books. At the same time, extensive mechanization has taken place
as a necessary consequence of adapting industrial methods. This change is
essential when scaled up and bulk level production of medicines becomes
necessary.
All the processing activities are done in pharmaceutical grade stainless steel
vessels. There are several electro mechanical equipments which are employed
for achieving efficiency in production. Major areas where mechanization has
been incorporated are: Fire wood has completely been replaced by boiler
generated steam for boiling purpose.
The factories work round the clock in three shifts. More than 600 people are
engaged in manufacturing activity including workmen, supervisors, clerical and
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support staffs. Every section of the two factories is managed by qualified and
trained physicians under the overall control of a Factory Manager and
Production Manager.
Arya Vaidya Sala manufactures more than 530 classical formulations which
fall in the following nine categories:
These formulations are adapted from several classical text books. Their
manufacture and marketing are licensed by the Drug Controlling Authority of
the State Government. The manufacturing activity is also granted GMP
certification by the government.
On an average, 20-30 herbs are used in the preparation of a medicine. There are
rare instances when more than a hundred herbs go into the making of a
medicine. There are others which take months to get prepared as a lot.
Ayurvedic medicine manufacture the material intensive, time intensive, labour
intensive and also water intensive. They form the main cost factors.
MATERIAL DEPARTMENT
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Material department occupies a crucial place at Kottakkal Arya Vaidya
Sala. Kottakkal Arya Vaidya Sala consumes 70% of the raw materials from
vegetables, 20% from animals, 5% from metals and other 5% from minerals.
Material Department
Board of Trustee
Managing Trustee
General Manager
Manager (Materials)
Executive (Materials
Planning)
Material Staff
3. Storage
4. Packaging of materials
Packing Materials
It does the purchase of all the packing materials from suitable source and is kept
to stores and whenever it is needed then to forward the materials to marketing
department. All these activities are clearly and carefully done by the materials
or purchase department of the institution. In Ayurveda 70% of input materials is
from the plant kingdom, 20% is from the animal kingdom and 5 % of metals
such as gold, silver, iron, etc and 5% of minerals such as Sulphur, Calcium
Carbonate, etc.
Arya Vaidya Sala uses more than 4000 tons of raw materials (about 600 items)
in a year to produce 530 formulations for the market. A rough estimate of
annual consumption by ARYA VAIDYA SALA:
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2. Oil - 5 lakh liter
3. Ghee - 180 ton
4. Honey - 290 ton
5. Jaggery - 750 ton
6. Saffron - 856 kg
7. Cardamom - 14 ton
8. Tippali - 30 ton
9. Ativitayam - 12 ton
10.Kurumtotti - 480 ton
AYURVEDA HOSPITAL
HOSPITAL
Board of Trustee
Managing Trustee
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General Manager
Chief Superintend (AH &
RCS)
The Arya Vaidya Chikitsa Sala was constructed and established in 1924 at
Kottakkal. It is a charitable hospital where poor people are given medical
treatment and food, free of cost. The hospital is manned by qualified Ayurvedic
physicians. A maternity ward with the services of qualified nurse is also
attached to the hospital and maternity cases are attended free here.
The Ayurvedic Hospital & Research Centre at Kottakkal is the main in-patient
institution of Arya Vaidya Sala. Patients from all over the world come here for
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getting treated for conditions like rheumatoid arthritis, spondylitis
(Inflammation of a spinal joint) and diabetes, digestive problems, many more, or
for gaining relief from diseases like cancer, AIDS and Parkinson’s or even for
general rejuvenation-detoxification programs.
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A clinical research unit that aims to develop new method and procedures for
dealing with debilitating ailments, such as cancer and rheumatoid arthritis.
A special and separate ward to treat snake bite victims and patients suffering
from other poison related maladies.
ENGINEERING DEPARTMENT
General Manager
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Civil Engineer (Project) Technical Cell
Junior Engineers
Technical Staff
2. Construction of building
Technical functions
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1. Procurement of machinery
4. Management of utilities
First type looks into the implementation of new projects, repair and maintenance
to the building accepting the quotations, purchase of land and building is the
function of it.
• Procurement of machines
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Managing trustee
General Manager
Physician
Development)
Staff Scientist
ARYA VAIDYA SALA have always been aware of the need for constant
scientific research for the development of an Ayurveda, taking advantage of
modern scientific know-how and have established an R & D wing. Apart from
quality control of raw materials and end products, this wing is engaged in
research work for modernization of production, always keeping in view the
quality and cost factors and general convenience of the public.
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• Arya Vaidya Sala has signed a MoU (Memorandum of Understanding) with
CSIR of the government of India to undertake research on Ayurvedic
science.
• It has also joint programs with department of science and technology and
Indian Institute of Chemical Technology to evolve modern standards for
materials, process and products.
• Research on medicinal plants and their extension to fields are also carried on.
• Recently, Arya Vaidya Sala has embarked on a venture of modernizing some
of the conventional dosage forms by converting them into more user
compliant forms.
Example
a) Bitter tasting liquid Kashayam into the more convenient form of tablet.
b) Incinerated Bhasmam into more reliable and accurate dosage form of
capsule.
c) Messy and greasy Tailam into more convenient and less greasy form of
gel.
• All these modifications are attempted only after confirming about retaining
the original quality of the traditional medicines by conducting a series of
formulation and clinical studies.
Another fundamental change brought about by the Arya Vaidya Sala was the
standardization of medical treatment. Earlier, the dosage of medicines was
determined in accordance with the demands of specific individual. P.S.
Varrier followed allopathic practice in fixing a prescribed amount of the
medicine. This made the introduction of packaged, ready to use medicines,
with a long shelf life, possible.
Clinical Research
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• A clinical research ward with that offers treatments to patients suffering from
the peptic ulcer disease, ward run under the Central Council for research in
Ayurveda and expenses of the patients are met by ARYA VAIDYA SALA.
• A clinical research unit that aims to develop new method and procedures for
dealing with debilitating ailments, such as cancer and rheumatoid arthritis.
• A collabourating research had been also launched by ARYA VAIDYA
SALA in association with Swamy Vivekananda Medical Mission, Muttin at
Wayanad. The research studies efficacy (Capacity or power to produce a
desired effect) of Ayuvedic medicines in the treatment of sickle cell anemia,
a disease commonly found in section of tribal population in the Wayanad
district.
• Today, as an advanced centre of medicine and health care, Arya Vaidya Sala
is engaged in research for widening the horizons of Ayurvedic knowledge.
There are specific programs engaged in research on peptic ulcer, alleviation
of pain in cancer, rheumatoid arthritis, palliative care and gastroenteritis.
Managing Trustee
General Manager
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Staff
Arya Vaidya Sala has recognized the importance of the natural resource base
and has taken comprehensive steps for strengthening this unique resource base.
These steps include cultivation of threatened medical plants, promotion of
cultivation, supply of seedling efforts for cultivation and trade in medicinal
plants.
Several annual (Completing its life cycle within a year), biennial (Having a life
cycle lasting two seasons) and perennial (Lasting three seasons or more) herbal
species are cultivated there for in-house consumption. There are about a
hundred other medicinal plants which are cultivated for supplementing
production needs.
The skills generated in the field of medicinal plant cultivation are transferred to
individual farmers and NGOs through a verity of extension and education
programs. With the involvement of the expertise available with the Centre for
Medicinal Plants Research, various extension activities are conducted at
Panchayat and District levels.
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are made to conserve ground water by setting up ponds and by recycling
effluent water discharged from the medicine manufacturing activity.
Strengthening the critical resource base of medicinal plant has always been
considered an important task by Arya Vaidya Sala. The efforts in this regard
have been in five major directions, via, maintaining of demonstration garden,
cultivation in natural estates, undertaking collaborative research, collating and
publishing reference material and undertaking extension work.
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PUBLICATION DEPARTMENT
Managing Trustee
General Manager
Chief editor
Senior Manager
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publication
Assistant editor
Staff
2. Publication of journals
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His publication of Sanskrit classics Ashtangahridayam and Brihacchariram are
examples of this aspect. Secondly, he tried to publish reliable reading material
for the lay-public on health related topics. He wanted to teach the people about
the do’s and don’ts of health care. In both these activities his prime aim was to
strengthen Ayurveda and to propagate the Ayurvedic tradition.
The present Publication department of Arya Vaidya Sala continues to follow the
same path. The Kottakkal Ayurvedic series of books include major works in
Sanskrit, English and Malayalam. Professionals and students find them useful as
reference manuals. Popular Ayurvedic series includes many publications of
health matters to provide useful information for the common reader.
Aryavaidyan, an english quarterly being published by Arya Vaidya Sala,
provides a platform for publication of research papers in subjects related to
Ayurveda.
TENETS FOR A TOTAL LIFE, this book in English contains slogans and
commentaries from Ashtangahridaya of Vagdhata by N.V.K. Varrier.
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P.S.V. NATYA SANGHAM
PSV Natyasangahm
Managing Trustee
General Manager
Secretary
Manager
Artist
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Functions of PSV Natyasangam
2. Conducting performance.
PSV Natyasangham, growing under the loving care of the ARYA VAIDYA
SALA is a well trained Kathakali troupe. The Sangham is so fully equipped that
they are in a position to stand on their own even during full night performance.
They can proudly claim to possess the most up to date equipments, best actors,
musicians and artists who are now in the forefront of the Kathakali world.
In recent years the talent of troupe has surprised the western world like West
Germany, Denmark, Belgium, Italy, etc. The Sangham participated in the
International Ramayana festival in North Korea in 1984 and staged performance
in those countries under the auspicious of ICCR.
The Natyasala has been directing and staging new stories such as
Buddhacharitham, Thilothama, Ayyappacharithm, Sampoorna Ramayanam,
Kumarasambhavam, etc. The New stories were well received by the public
where ever they staged. The Sangham is giving free training to young people
who have a taste for Kathakali.
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OBJECTIVE OF THE ORGANISATION
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Total employees are classified into:
2. Manufacturing employees.
3. Chikitsa workers.
4. Technical workers.
5. Clerical workers.
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SWOT ANALYSIS
SWOT Analysis is a strategic planning method used to evaluate the Strength,
Weakness, Opportunities and Threats involved in a project or in a business
venture. It involves specifying the objective of the business venture or project
and identifying the internal and external factors that are favorable and
unfavorable to achieving that objective. The technique is credited to, Albert
Humphrey who led a research project at Stanford University in the 1960s and
1970s using data from fortune 500 companies.
STRENGTH
Brand Image
There exist a good set of employees who are loyal, faithful, sincere and
hardworking
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WEAKNESS
Mushrooming of massaging parlors and spurious drugs
Low productivity
OPPORTUNITIES
Scope of development and research
The men’s quest to go back to nature and use natural materials & methods of
ancient times as caters to good demand for Ayurveda
During the last decade, there has been a growing interest in traditional
alternative systems of medicine in a many developed countries.
THREATS
Seasonality of raw materials
Entry of duplicate
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FINDINGS AND SUGGESTIONS
FINDINGS
• There exist a good and cordial relationship between the management and the
employees
SUGGESTIONS
• A shift from quantitative training to qualitative training programs is needed,
training maximum number of employees should not lead to quality
deterioration
• Institution could have used some new technology like the ERP solution
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CONCLUSION
The Arya Vaidya Sala is a boon to the society, which was emerged when people
looked down Ayurveda with contempt by the people who were fascinated by the
wonder and attraction of allopathic system which had the patronage and support
of the government, at present Ayurveda has regained its value through this
mighty organization.
The Arya Vaidya Sala keep purity, devotion, culture and tradition in its each
and every step of growth, since its establishment and it completely follows the
will of great founder, and the methods and principles laid by him. The ever
increasing net profit of the organization shows the efficiency of the management
and the employees.
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BIBLIOGRAPHY
Reference:
Organizational Behavior Sharma Gupta
Websites:
www.aryavaidyasala.com
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