Service Bulletin 110001R0

FloBoss 103/104 RAM Battery Board Replacement

Service Bulletin #: 110001R0
Service Bulletin Status: Complete
Date: 05/17/2011
Supersedes: None
Subject: FloBoss 103/104 RAM Battery Board Replacement
Action Required: Replacement after 5 years
Author: RAS Technical Support

Product Line: Emerson Process Management, Remote Automation Solutions

Affected Devices: FloBoss 103/104

Synopsis: Recommend replacing RAM battery board in FB103/104 as part of normal

maintenance.

It is recommended as normal maintenance that the RAM battery board of the FloBoss 103/104 be replaced.
The expected life of the battery under normal operation is in excess of five years (Page 1-5, FloBoss
103/104 Flow Manager Instruction Manual - A6114).

We are recommending this maintenance to avoid the following if the RAM battery expires:
• Possible unexpected loss of configuration
• Unexpected loss of all history
• Unexpected reset of ROC clock back to default date and time of January 1, 2003 - 8:00 AM
• Unexpected loss of event and alarm logs

These symptoms will occur when the RAM battery in the unit has expired and power is lost to the FloBoss
103/104. When power is returned to the unit, the FloBoss 103/104 will boot up, but there is a possibility of
the configuration being set back to the default. This would happen if the configuration was not saved to
flash memory. Also, history along with event/alarm logs will be lost and the ROC clock will be reset to the
default.

This maintenance procedure will take approximately 10 to 15 minutes to perform.

The part number to order a new RAM battery board for the FloBoss 103/104 is W28147X0022.

Below are instructions on replacing the RAM battery on a FloBoss 103/104.

Replacing the RAM Battery on the FloBoss 103/104

Tools Needed:
1. Phillips Head Screwdriver (Regular size)
2. Flathead Screwdriver (Small Size)
3. Needle nose pliers

Before replacing the RAM battery, do the following.

1. Save the configuration file to disk
2. Save Configuration to flash memory (If not already done)
3. Save all history files (All history will be lost after this procedure)
4. Save all event and alarm logs (All event and alarm logs will be lost after this procedure)
5. Remove all power from the unit

Emerson Process Management, Remote Automation Solutions Phone: +1 (641) 754-2578

Email: SupportNet@EmersonProcess.com www.EmersonProcess.com/Remote
Service Bulletin 110001R0

1. Remove LCD housing cover. You will see the LCD, the LCD board, and LCD ribbon cable.

LCD Board

LCD Ribbon Cable

LCD

LCD Board Screw

2. Remove the 4 Phillips head screws from LCD board with regular sized Phillips head screwdriver.
3. Detach LCD ribbon cable from LCD board with small flathead screwdriver.
4. Remove LCD board from housing.
NOTE:
Some units may have internal batteries that will be attached to the LCD board.

Emerson Process Management, Remote Automation Solutions Phone: +1 (641) 754-2578

Email: SupportNet@EmersonProcess.com www.EmersonProcess.com/Remote
Service Bulletin 110001R0

5. Remove the outside screw from hold-down bracket and loosen the other.
6. Rotate the bracket away from CPU, Comm, and RAM battery boards as shown below.

Hold-Down Bracket

RAM Battery Board

7. With needle nose pliers remove the RAM battery board from unit. There is a tab on the top edge of the board that
you can clamp onto with the pliers. Pull the RAM battery board straight up until the two connectors on the board are
free.

Emerson Process Management, Remote Automation Solutions Phone: +1 (641) 754-2578

Email: SupportNet@EmersonProcess.com www.EmersonProcess.com/Remote
Service Bulletin 110001R0

8. When installing the new RAM battery board, the battery must be facing inward (Toward the CPU and Comm
boards). Make sure both connectors are firmly seated.

9. Once the battery board is installed, reassemble the unit.

10. Reset the ROC clock to current date and time by clicking on the “Today” icon.

Today Icon

If you have any questions, please contact the ROC and FloBoss Tech Support group at 641-754-2578 or email us
at SupportNet@EmersonProcess.com

Emerson Process Management, Remote Automation Solutions Phone: +1 (641) 754-2578

Email: SupportNet@EmersonProcess.com www.EmersonProcess.com/Remote