William A.

Rocks
33 Cadbury Pl.
Naugatuck, CT 06770
203-528-1861
e-mail: wr4b7b7c@westpost.net

Qualifications Summary:
Results-driven sales professional with over 20 years of direct sales success. O
utstanding communicator who excels at relationship-centered sales. Well-organiz
ed, self-motivated and enthusiastic. Independent and adaptable, with a keen att
ention to detail. Strong advocate of teamwork, performance excellence and conti
nuous improvement.
Experience:
1/2005 - 12/08 Director of Inside Sales/ Consumer Support
Shelterlogic - Manufacturer of all weather shelters.
Watertown, CT
* Combined separate sales and customer service departments into one customer sup
port team resulting in a 75% increase in sales from 2005 to 2008.
* Set quotas, designed commission structures, and developed incentive programs.
Also developed sales training programs to overcome objections and improve closi
ng techniques.
* Negotiated contracts with government agencies, both state and federal.
* Performed administrative requirements including order review and monthly repor
ts.
* Developed dealerships for resale and distribution of our product.
* Managed and directed our participation in numerous trade shows bringing our pr
oduct to the attention of the Big Box stores.
2/93 - 1/05 Sales Consultant/Export Manager
Cover-It All Weather Shelters
West Haven, CT
* Responsible for worldwide sales of portable shelters and greenhouses to commer
cial, government and residential accounts.
* Initiated, developed and managed a successful export program, with annual gros
s sales of over 5 million dollars.
* Designed and implemented training programs and seminars on product knowledge a
nd sales technique.
* Consistently ranked as a top three sales performer on a team of twelve.
12/91 - 2/93 Operations Manager/Account Executive
Tie Systems Inc.
Shelton, CT.
* Initiated sales and installation of business telephone and voice mail systems.
* Assisted customers in determining the most cost effective system to meet their
needs.
* Educated customers and trained their employees on the use of their new system.
7/85 - 12/91 President and CEO
Telecommunications Engineering Specialists, Inc.
* Owner/ operator of a small interconnect company.
* Sold, installed, programmed and maintained various telephone and voice mail sy
stems.
8/83 - 7/86 Technical Service Engineer
Tie Communications, Inc.
* Provided technical assistance and customer support to nationwide customer base
, including interconnects, regional Bell companies and distributors of Tie manuf
actured systems.
Education: University of Bridgeport, Bridgeport, CT
Bachelor of Science, Business Administration
Volunteer: United Methodists Homes
Friendly Visitor 2004 - present