JUSTIN P.

HOCKER, SPHR
7703 West Thorngate Drive, Mapleton, Illinois 61547
Home: 309.697.5013 Cell: 309.635.4694 Email: jh4d8ed0@westpost.net

HUMAN RESOURCES PROFESSIONAL

PROFILE
Solutions-focused, self-motivated professional with a progressive career path de
veloping and supporting human resources departments in the financial, municipal
government, manufacturing and educational industries. Excels at interacting wit
h all levels of employees including senior executives, management and staff. Hi
ghly versatile; quickly masters new roles, responsibilities, and environments.
Reputation for integrity, dedication and work ethic.
CORE COMPETENCIES
Conflict Resolution Risk Management Strategic Planning Process Improvement
Employee Retention Negotiations Regulatory Compliance
Talent Management Problem Solving Benefits Administration Staff Training & Mo
tivation

PROFESSIONAL EXPERIENCE
Pekin Insurance, Pekin, IL
Director of Human Resources (1997-2009)
Human Resource Manager (1994-1997)
Human Resources Operations
Contributed a broad knowledge of HR operations toward educating all levels of em
ployees on issues involving employment, compensation-benefits, payroll, employee
relations and policy design at corporate office and multi-state locations in Mi
dwest covering over 700 employees.
Restructured the companys workers compensation system via education, which resu
lted in reduction of workers compensation claims by 40% in two-year period and a
n annual premium reduction of over $150,000.
Improved operational efficiency by upgrading payroll system to an automated pro
gram, which reduced payroll processing from 3 days to 1.5 days.
Designed, developed and facilitated the integration of new performance appraisa
l documents for exempt and non-exempt personnel to identify and develop internal
talent for over 700 employees.
Decreased turnover from over 17% to under 8% annually.
Increased DC participation rate from 62% to 78% in two years.
Start-up of company wide wellness program that reduced health claim costs by $1
00,000 in first year.

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JUSTIN P. HOCKER, SPHR Page 2 jh4d8ed0@westpost.net

Management and Team Leadership
Improved staff performances by facilitating cross-functional training as well a
s establishing a collaborative teamwork environment of HR department.
Corporate trainer on supervision techniques, workplace harassment, compensation
and benefit programs.
Effectively oriented, trained and mentored personnel to ensure adherence to com
pany policies and federal/state regulations.
Implemented a retirement training program for employees and upgraded employee b
enefit plans.
Communications
Liaised between staff in conducting evaluations, defining skill gaps and provid
ing recommendations on strategic training and professional development solutions
.
Trustee for companys DB and DC plans for 12 years.
City of Peoria, Peoria, IL
Labor Relations Manager (1992-1994)
Chief Negotiator for the city with collective bargaining units, including police
, fire, administrative and craft/trade unions.
Addressed formal grievance procedures for all eight units.
Supported the development and integration of new compensation software to cost
out economic proposals durIng contract negotiations.
Served as staff member of the citywide committee that achieved $1 Million in co
st-savings in first year of implementation.
Additional Work History
City of Kansas City, Kansas (1991-1992) Labor Relations Administrator
Member of citys collective bargaining team. Conducted survey analysis and instru
cted supervisors on labor issues.
General Education & Training, Inc. (1987-1990) Human Resources Manager
Start-up of HR department. Responsible for organizational development, recruitme
nt, compensation/benefit design, labor relations and collective bargaining for c
ompany of 160 employees and 300 contractors in ten states.
Inter-Collegiate Press, Inc. (1984-1986) Plant Personnel Manager
Responsible for recruitment of 300 employee plant facility. Also responsible for
labor relations, compensation/benefit administration, training, plant safety an
d security for home office and two other facilities.
EDUCATION
Masters in Public Administration - University of Missouri, Columbia, Missouri
Bachelor of Arts and Sciences - University of Illinois, Urbana, Illinois