LAN/NETWORK ADMINISTRATOR

Versatile, dedicated and highly analytical IT professional with proven track rec
ord of achievement in system analysis, testing, computer training, strategic pla
nning, customer relations, business administration, applications, technical supp
ort, and operations management. Equipped with solid knowledge of LAN/WAN adminis
tration support in Microsoft 2000 and 2003 Network environment. Highly astute, r
esponsive, and dynamic team player, with strong work ethic; effective leader and
problem solver who promotes teamwork and motivation to exceed goals. Adept at p
roviding technical support and developing new processes through ongoing maintena
nce, defect resolution, and enhancement solutions. Possess excellent technical a
nd analytical qualifications, outstanding customer service, and proven record of
reducing downtime, improving security, and saving costs. Demonstrate excellent
verbal and written communication skills.
AREAS OF EXPERTISE

* Hardware/Software Troubleshooting * Customer Service and Retention

* Servers/LAN/WAN Optimization * Continues Quality Improvement
* Software Architecture/Testing * Technical/User Support
PROFESSIONAL EXPERIENCE

Sentinel Technologies
NETWORK ADMINISTRATOR
Nov & Feb, Mar 2010
* Configure System Administration Windows 2000 and 2003 Servers and Active Direc
tory
* SMS Package Office 2007 and Test HP Desktop and Toshiba Laptop
* Install Office 2007 by SMS, 150 Workstation and Laptop
* Troubleshooting of Windows XP and Windows Vista and Install Deployed and upgra
de to Windows 7
TEK SYSTEMS (Allstate Motor Club) * Schaumburg, IL
NETWORK ADMINISTRATOR Apr 2000-Oct 2009
* Skillfully manage and direct 300 end users and perform various duties such as
troubleshooting, installing hardware, upgrading software and using SMS, setting
up desktop, as well as configuring Server 2000, Server 2003 and NT 4.0 servers,
and Microsoft Office 2000/2003 and Microsoft Office2007, and Technical Documenta
tion.
* Maintained inventory of IT assets and purchased software licensing and tracke
d licensing compliance.
* Configure System Administration Windows 2000 and 2003 Servers and Active Direc
tory and NT 4.0 Servers
* Organize Windows NT clients in the Windows XP and Windows 2000 NT Workstation
environments
* Spearhead and troubleshoot network printing with HP LaserJet Print Servers and
IBM Printer, as well as the troubleshooting of Windows XP and 2000 Workstation
connectivity
* Plan and implement new MS Exchange E-Mail account, as well as manage and maint
ain Exchange 2003 Mail Server and maintain servers
* Design and install a system-wide software and allocation of mass storage space
, as well as set up fire wall, MS-Proxy client and VPN Conation
* 1 years Install VMware experience including creation and support of existing
machines
* Symantec Corporate Antivirus install, upgrade
* Worked with a Blackberry setup (Enterprise Activation) of a fleet of Blackber
ry devices ranging in model and provider (Verizon, Sprint and ATT) as well as th
e support and troubleshooting of individual devices including account issues, re
-flashing to resolve software issues, and general training on the use of the dev
ices.
* Utilize skills and knowledge in operating a wide range of operating systems pr
otocols and tools
* Orchestrate user accounts and login scripts, as well as support Internet IE
* Manage all phases of network administration, including adding new users and gr
oups to the network
* Troubleshoot and resolve problems w/outages or problems that would arise after
hours
* Maintain Avaya VoIP phone system and call-center and, break fix, and Centre Vu
and Witness Administrator Software's
HEADS UP, LLC * Palatine, IL
NETWORK ADMINISTRATOR (Contract) Oct 1999-Mar 2000
* Oversaw and supported 30 end users and handled the set up of Windows 95, 98 an
d Windows NT 4.0 Server/Workstation
* Handled the entire system administration, and accountable for adding user, bac
kup, and re-store procedures
* Deployed and created new Windows NT user account and login scripts
* Employed innovative expertise in troubleshooting network printing with HP Lase
rJet Print Servers
* Configured and analyzed Windows 95 and 98 workstation connectivity with Window
s NT 4.0 and Novell 4.11 Servers, and administered Sun systems (Unix Solaris)
* Devised and setup RAS server and TCP/IP, HUB Routers VPN Conation
MAXIM GROUP (AON INC.) * Chicago, IL
SYSTEM ANALYST (Contract) Sep 1999-Oct 1999
* Administered year 2000 data scan and Scan Local Servers
* Drafted and documented remediation reports
* Provided efficient performance in managing system administration/installation
and technical support
* Configured and developed Windows 95 and 98 Workstations connectivity with Nov
ell Netware 5 Servers
* Designed and implemented new Novell Netware 5 user account and login scripts,
as well as setup Novell clients in the Windows 95, 98 and Workstation environmen
ts
* Troubleshot network printing with HP LaserJet Print Servers and Lotus Notes E-
Mail systems

EARLIER CAREER

COMSYS (Allstate)* Rosemont, IL

SYSTEM ANALYST (Contract) Jul 1998-Aug 1999
CIBC* Toronto, Canada
SYSTEM ANALYST (Contract) / HELP DESK SUPERVISOR Oct 1997-Jun 1998
BANK OF MONTREAL * Toronto, Canada
SYSTEM ANALYST (Contract) Apr 1997-Oct 1997
TD BANK * Toronto, Canada
SUPPORT/ANALYST (Contract) Oct 1996-Apr 1997
PEPSI COLA * Toronto, Canada
SYSTEM ANALYST (Contract) Jun 1996-Oct 1996
GEORGE BROWN COLLEGE OF APPLIED ARTS & TECHNOLOGY * Toronto, Canada
SYSTEM ANALYST Jul 1989-Jun 1996
VIDEO INC., * Montreal, Quebec
OPERATOR/PROGRAMMER May 1988-Feb 1989
BANK OF MONTREAL * Montreal, Quebec
COMPUTER OPERATOR 1985-Dec 1986
EDUCATION AND CREDENTIALS

NETWORK ADMINISTRATOR AND SECURITY

Collage OF Lake County, Grayslake, IL: In Progress
ASSOCIATE CERTIFICATE IN PROGRAMMER/ANALYST
College D'Informatique Du Canada, Montreal, Quebec: 1988
NOVELL CNE Certificate, GE Capital Technology, Mississauga, Ontario: 1996
Oracle 7.1 Form Developer, Oracle Training Centre, Mississauga, Ontario: 1995
SUMMARY OF TECHNICAL SKILLS

Servers 2000 | 2003 and NT Server | XP Workstation | NT WorkStation Windows | Mi

crosoft Office 2000/2003, Excel | Access and MS-Exchange | Lotus Smart Suite 96
| Outlook | LAN | WAN | Hub | Cisco Routers, DHCP RAS Servers | Firewall MS-Prox
y | Windows 95/98 | Ellora and Viador | Windows 3.1.1 Extra | NOVELL 4.1
Ecucare Promonet (Health care plane) LAN | Internet Windows NT 4.0 | TCP/IP | DH
CP | SUN (Solaris)
RAS Rumba | Lotus 123 | WP 5.2 | Internet | Lotus Notes and Lotus Suite 97 | IB
M RISC 6000 | MS Office Routers | Gateway and TCP/IP | WP 5.2 | AS 400 | TD APP
| Meridian Mail | AS 400, VAX 4000 | IBM RISC 6000 | Honeywell DPS 8/49 | E-mail
Pine DPS 8/70 | Bull DPS 8000 | CDC | NCR | VAX 11/750 | IBM 36 | IBM PC/Dos |
COBOL | DBase III+ JCL | IBM 4381 | IBM 43XX | IBM 36 | IBM 38 MVS | VM | RJE |
CICS | TSO | JCL