JAMES JOSHUA YOUNG

185 NE 72nd St., Pleasant Hill, IA 50327

Cell: 850-287-0355
E-mail: jy51162c@westpost.net

CAREER OBJECTIVE
Accomplished and perceptive B.S. Health Administration Candidate and Management
Professional seeking an opportunity in the Healthcare Administration sector wher
e strong leadership abilities and superior organizational skills can be leverage
d to support an organization to achieve its goals.

VALUE OFFERED
* Relationship Building - merges solid interpersonal and communication skills to
forge, nurture and maintain strong relationships. Enthusiastically collaborates
with internal colleagues to achieve established goals and expectations.
* Knowledge and Expertise - demonstrates expertise in all areas of business admi
nistration, general management, program management, project coordination, report
ing, record keeping, workflow scheduling, resource planning, presentations, comm
unication, and personnel management,
* Team Building and Motivation - effectively communicates with and motivates tea
m members, fostering an atmosphere of teamwork and collaboration with an emphasi
s on goal attainment.
* Leadership - blends integrity, innovative thinking, and leadership attributes
to achieve goals. Displays sound decision-making talents, critical thinking ski
lls, and an unwavering drive to excel.
* Time Management and Organization - personable, persuasive, and respected for d
isplaying a positive leadership approach and skillfully balancing competing prio
rities in fast-paced environments.

EDUCATION
Bachelors of Health Administration, Kaplan University, Urbandale, IA; Anticipate
d Graduation: 05/11
Dean's List for Academic Excellence; GPA: 3.7
Associates of Business Management, Kaplan University, Urbandale, IA, 2003
Computer Systems Technician, Kaplan University, Urbandale, IA, 2000
Certified Personal Trainer, National Council of Strength and Fitness, Las Vegas,
NV, 2009

PROFESSIONAL EXPERIENCE
Fitness Director, Gold's Gym, Okaloosa Island, FL, 06/09 to 01/10
* Strategically directed daily operations within the personal training departmen
t, providing leadership and direction to staff members and significantly improvi
ng revenue and business growth.
* Demonstrated solid financial acumen in the management and administration of th
e department budget, payroll, and pay and benefits, minimizing expenditure and m
aximizing net profitability.
* Devised and implemented sales quotas and marketing programs that increased mon
thly revenue from $2,000 to $14,000 and monthly eft payments from $5,000 to $35,
000 per month.
* Successfully grew the personal training department from an initial client base
of 5 to more than 100 through effective relationship management, customer servi
ce, and targeted training programs.
* Established new and highly effective personal fitness programs that consistent
ly exceeded client expectations and generated increased levels of repeat and ref
erred business.
* Responsible for the HR function including hiring and recruitment, training and
development, performance evaluation, administration of the disciplinary and gri
evance procedure, and terminations.
* Employed recognized mentoring skills to conduct sales training with staff memb
ers, leading to consistent increases in residual income, market share, and clien
t retention.
* Forged, nurtured, and maintained strong client relationships and provided worl
d-class customer service and support, enhancing the gym profile within the exter
nal community.

Electrician, IBEW, Des Moines, IA, 09/06 to 05/09

* Completed an intensive three-year electrical apprenticeship, developing expert
ise in the wiring of commercial premises, project management, blueprint reading,
troubleshooting, and problem solving.
* Collaborated closely with colleagues to manage complex electrical projects for
some of the largest factories and plants throughout the state, consistently del
ivering projects on time and on budget.
* Played a key role in the installation of electricity to a new police station i
n Ankeny, working directly with team members to achieve all project goals and ob
jectives ahead of schedule.
* Developed and implemented new and effective inventory control programs that ge
nerated thousands of dollars in cost savings, improved material availability, an
d eliminated downtime.
* Maintained accurate, up-to-date, and compliant documents and paperwork and pro
vided the highest standards of professional and courteous customer service and s
upport to company clients.

Sales Manager, Goldring Gulf Distributing, Pensacola, FL, 08/05 to 08/06

* Managed a complex daily workload with responsibility for account management, t
erritory management, business development, lead generation, prospecting, negotia
tions, and closing.
* Advanced rapidly from the role of driver to a sales manager role based on a pr
oven ability to increase sales within the assigned sales route by 30%, exceeding
monthly sales targets consistently.
* Developed and maintained loyal customer relationships, skillfully managed cust
omer accounts, and negotiated increased volumes of repeat and referred business,
improving overall net profitability.
* Created successful promotional programs for customers that improved customer p
erformance and company sales growth, improving market share and financial perfor
mance.
* Worked directly with customers to support marketing and promotional initiative
s and collaborated closely with drivers and warehouse personnel to ensure the ti
mely processing of customer orders.

AW Aviation Warfare, US Navy, Pensacola, FL, 12/03 to 07/05

* Completed an intensive special forces training program, graduating top of the
class for physical and academic excellence, earning the role of Division Leader
based on a proven record of achievement.
* Played a pivotal role within a Special Forces team that ensured the safety and
security of civilians and pilots within an assigned area, in accordance with U.
S. Navy policies and procedures.
* Merged superior communication skills and mentoring talents to plan and execute
critical and non-critical programs and coordinate daily priorities in complianc
e with senior personnel objectives.

Business Manager, Medical Industries America, Adel, IA, 12/01 to 12/03

* Promoted swiftly through a series of progressive roles to the role of Business
Manager and assigned responsibility for sales, business development, lead gener
ation, prospecting, and negotiations.
* Leveraged proven consultative sales skills to deliver sales presentations to d
octors and hospital administrators, consistently negotiating and closing high va
lue sales for medical equipment products.
* Successfully managed a seven state territory, supervised over 15 sales represe
ntatives in the execution of daily responsibilities, and increased the number of
territory accounts by 15%.
* Skillfully demonstrated new products and conducted training sessions with doct
ors and hospital administrators, generating significant repeat and referred busi
ness in a highly competitive market.
* Devised and delivered comprehensive training programs to sales staff, ensuring
the successful transfer of knowledge and a recognized increase in sales and suc
cessful negotiations.
* Played a key role in developing new technology through data collection and ana
lysis, working with a technical team to modify products based on client and end-
user feedback.

Earlier Professional Experience...

Sales Representative, DSM Chrysler, Des Moines, IA, 01/99 to 01/01

COMMUNITY INVOLVEMENT
Volunteer / Participant, 5K Run for Breast Cancer

COMPUTER SKILLS
Mac OS; MS XP; Windows 2000; Safari; Firefox; Microsoft Office Suite: (Word, Exc
el, PowerPoint, Access, Outlook), Email, and Internet Applications