IZETTER MASON

Rochester Hills, MI 48307

Cell: 248.345.4227
Home: 248.650.6334
im187aa4@westpost.net

PROFESSIONAL PROFILE
A results-driven Human Resources manager with extensive experience in an HR admi
nistrative, strategic management, and HRIS functions. Demonstrated capabilities
include financial planning and analysis, headcount tracking, metrics reporting,
personnel records operations, HRIS and applicant tracking information managemen
t at a Fortune 1000 company. Proven ability to deliver outstanding customer ser
vice, meets non-negotiable deadlines, establish relationships, and communicate e
ffectively at all levels.

PROFESSIONAL EXPERIENCE
COMERICA BANK, Detroit, MI - A Fortune 1000 Company and 160 years in business as
one of the world's largest financial institutions headquartered in Dallas, Texa
s.
Human Resources Financial Planning & Headcount Tracking Manager, 1998-2007
Managed a $218MM zero-based budget for the Corporate Human Resources division, a
nd tracked corporate headcount that reported actual against authorized headcount
data for approximately 10,000 employees. Generate salary and open position dat
a to feed to the budget planning and applicant tracking systems. Created writte
n correspondences and spreadsheets, developed and evaluated metrics to ensure th
ey were linked to the corporation's strategic goals. Interviewed candidates and
filled open positions, trained staff, and executed development plans or discipl
inary action.
Significant Accomplishments:
*Achieved expense reductions of $3.8MM, exceeding the targets established by the
Controller department.
*Consulted with Human Resources Directors of each HR discipline to discuss expen
ditures, budget planning and performance, strategic plans, metrics, organization
al changes, headcount, severance, process improvements, and highly sensitive con
fidential employee information. Recognized and rewarded as a "go to" person for
resolving issues.
*Acted as liaison with the Controller department to successfully achieve corpora
te financial targets within non-negotiable deadlines. Presented financial data
to the Chief Corporate Human Resources director and the Controller department se
nior officers.
*Identified potential plan and forecast problems and/or risks, pinpointed opport
unities for additional short and long-term expense reductions, and identified fu
nding for unplanned expenses.
*Redesigned, implemented and managed the post-conversion of the headcount tracki
ng process in three months, ensuring timely discontinuation of the old payroll s
ystem to the new Ceridian payroll system. Researched and resolved business unit
managers' data integrity issues, receiving high customer satisfaction ratings.
*Investigated a general ledger posting and payment issue regarding the Flexible
Spending Account with the Controller department and key members of the Benefits
team, resulting in a reimbursement from the vendor of $1.8MM.

Human Resources Planning/Analysis and Records Manager, 1994-1997

Directed the budget plan processes for the Corporate Human Resources and Corpora
te Staff divisions, including the development of procedures, timetables, and man
agement training. Created written correspondences and spreadsheets. Managed em
ployee personnel records, service awards, vendor contract negotiations, employee
subsidized parking, special projects, staff training and development.*
Significant Accomplishments:
*Achieved financial planning and forecasting initiatives within the timeframes e
stablished. Reduced headcount and associated expenses to contribute towards the
organization's cost reduction initiative.
*Spearheaded a forms taskforce consisting of 25 members, significantly reducing
the number of data entry paper forms and documents from 134 to 7. Designed a p
ayroll processing customer guide for business unit managers that improved employ
ee transaction processing and increased efficiency.
*Partnered with the Controller department on the corporation's Reduction in Forc
e taskforce that identified and tracked HR headcount reductions and decreased co
rporate headcount and expenses by 1,300 positions.
*Improved records operational efficiency by modifying records management operati
ons procedures, conducting ongoing employee records audits, and ensuring records
are in compliance with regulatory requirements.
*Implemented the employee parking subsidized and service award program modificat
ions and vendor contract negotiations.
Human Resources Information Systems Specialist, 1991-1994
Coordinated the budget plan processes for the Corporate Human Resources division
. Developed and maintained various HR systems and supported customer needs. Pla
yed an integral role on the HRIS project team to increase efficiency and improve
transaction processing by implementing a new payroll system. Designed new proc
esses, created ad hoc reports, conducted user walkthroughs and data integrity te
sting.
INDEPENDENT STUDY, FAMILY MANAGEMENT AND VOLUNTEER WORK
*SHRM Professional Development: Utilizing SHRM Learning System materials to pre
pare for the SPHR certification exam (current)
*Family Management: Home care provider for ill relative (2009); Tutored college
student in Business Law case studies (2009)
*Microsoft Office Excel home study course to enhance skill level (2008)
*Volunteer Work: Sister to Sister (The Women's Heart Health Foundation) registe
red women for heart disease screenings and risk assessments (2008)
EDUCATION / PROFESSIONAL MEMBERSHIP
*Davenport University, Dearborn, MI, Bachelor of Business Administration, Inform
ation Records Management
*Society for Human Resource Management (SHRM)
CERTIFICATIONS / TRAINING
*Leadership Competencies-Talent Mgt
*Project Management
*Diversity as the Competitive Edge
*Metrics - Linking Performance to Success
*Employee Relations - Lessons Learned
*Litigation Landmines
*HR as a Strategic Partner
*Workplace Harassment
*Microsoft Office, Lotus Notes, Internet
*Finance for the HR Professional
COMPANY AWARDS
*Annual Excellence Bonus recipient as a key contributor (1997 to 2007)
*Exceptional Achievement and Outstanding Leadership Award (2004)
*Imperial Bank Conversion Project Award (2001)
*Comerica Core Values Award recipient (2000)
*Recognizing Outstanding Achievement and Results Award (1992 to 1996)