Marilyn Crawford

837 Serramonte Drive~Marietta, GA 30068~404-798-1878

mc54545e@westpost.net
Qualifications Summary_________________________________________________
Professional Executive Assistant with BA in English and twelve years of experien
ce supporting the Chief Executive Officer of renowned health care organization i
n an international environment. Broad based knowledge of customer relationship
management and data management tools to optimize sales, marketing and customer l
oyalty. Superior interpersonal skills. Ability to coordinate and prioritize mu
ltiple projects. Highly proficient in written and oral communication. Strong p
ersonal and professional integrity. Team orientation, good judgment and attenti
on to detail. Confident, positive motivational style.
Microsoft Office ~ Document Creation ~ International/Domestic Travel
Expense Reports ~ Corporate Board Experience ~ Meeting Coordination
Special Events ~ Volunteer Management ~ Customer Service ~ Appointments

Professional Experience_______________________________________________
HIMMARSHEE SURGICAL PARTNERS, LLC Fort Lauderda
le, Florida
***Executive Assistant to the President and Chairman 2/2008-
12/2008
Coordinated president's schedule and calendar including high volume of activity
associated with his role as the Chairman of the Board, Bank of Florida. Perform
ed a variety of functions including tenet management, record keeping and complai
nt resolution. Served as the insurance and legal contact representative of the
company.
* Implemented International Patient Program
* Managed President's Professional, Community Board and Personal Schedule
* Created drafts for all correspondence from the President

CLEVELAND CLINIC FLORIDA Fort

Lauderdale, Florida
***Assistant Director of Stewardship and Donor Relations 1/2003
-1/2008
Working closely with the Chief Executive Officer, planned and coordinated all sp
ecial events associated with the fund-raising arm of Cleveland Clinic Florida.
Specialized in stewardship and cultivation of approximately.70 members of the Le
adership Board. Created all materials for board meeting and special mailings.
Completed special projects on behalf of the CEO.
* Coordinated 2007 fundraising Gala - was direct contact for attendees and vend
ors. Created forms for silent auction gifts as well as additional forms for ven
dors and documentation. Worked closely with Committee members. This gala raised
the largest amount of money in Cleveland Clinic Florida history to date.
* Served as the Leadership Board Members Liaison representing CEO.
* Created Direct Mail pieces for Cleveland Clinic Florida - draft to final prod
uct- distribution: approx 25,000.
* Drafted Special Communication (presentations, letters, holiday messages) for
the CEO
* Determined Restricted/Unrestricted financial account for gifts per donor's re
quest.
* Worked closely with Finance regarding all aspects of development restricted a
nd unrestricted funds.
***Executive Assistant to the President & Chairman, CCF Foundation 6/2001-2/200
2
Managed President's schedule, meetings and travel (domestic and international.)
Served as the contact for the President with all departments of clinical operat
ions including Marketing, Human Resources and International Services. Prepared
and/or approved written communication released from the Foundation including pre
ss releases, reports and speech drafts.
* Served as first point of contact for donors and organizations
* New employee orientation regarding functions of the Foundation
***Executive Assistant to the President and CEO 1/1
995 - 5/2001
Performed varied confidential administrative and secretarial support duties that
included coordination of heavy travel - corporate and commercial including inte
rnational, entertainment of clients.
* Coordinated meetings and various reports for all personnel involved with cons
truction of two facilities - $90 Million Naples Project and $150 Million Fort La
uderdale Project - as well as daily duties of Professional Staff
* Preparation of materials for various Board meetings
* Resolved Customer Complaints (working with Ombudsman as necessary)
* Worked with Legal counsel and Florida State Legislative Departments as necess
ary regarding CONs (Certificates of Need for Medical Programs)
* Managed President's Professional and Personal Schedule

DELTA AIRLINES Atlanta, Georgi

a; New York, New York
***Flight Attendant
* Served as In-flight Service Coordinator - domestic and international
* Instructor - First Class Service - European Market

GEORGIA BOARD OF EDUCATION

Columbus, Georgia
***Teacher
Secondary Education - English/Language Arts

Education___________________________________________________________
Mercer University
Macon, Georgia
Bachelor of Arts
English Major

Atlantic Coast Institute

Fort Lauderdale, Florida
Associates Degree
Medical Transcription and Office Management

References__________________________________________________________
Upon Request