Brett Baumbach

1000 Puerta Del Sol

Las Vegas, NV 89138

Experience

2005 to Present Claims Adjuster

American Family Insurance, Las Vegas, NV

Manage a high active monthly caseload of 190 clients.

Interview insured's, analyze insurance policies, and
determine potential coverage's.

Implementing and applying numerous technological tools for

processing claims and general operations.

Conduct accident investigations which include taking

various recorded statements and assessing liability for
claim adjudication.

Received recognition from the Las Vegas Chamber of Commerce

for excellent customer service in April 2008.

One of the designated adjusters in the Las Vegas Branch

office that handles theft losses.

2003 to 2004 Food and Beverage Industry

Marcus Corporation, Milwaukee, WI
Incorporated the selling of various Hilton restaurants, and
other Hilton benefits into everyday sales.

Maintained and developed customer relations with clients

and guests of the hotel.

Received and disbursed money, kept records of money, and

negotiable instruments involved in financial transactions.

2002 to 2003 Program Assistant

Wisconsin Department of Corrections Community Corrections
Employment Program, Milwaukee, WI

Identified problems, diagnosed causes, and determined

corrective actions.

Assisted offenders in creating and improving resumes and

helping offenders become more job-ready.

Contributed support for the annual job-fair which consisted

of calling employers and offenders to get them to commit
and assisted with the promotional and budgetary aspects of
the fair.

2001 to 2001 Clerical Assistant

Wisconsin Department of Corrections Probation and Parole,
Milwaukee, WI

Responsible for taking offender statements, conducting

social background surveys of offenders, and clerical
projects around the office.

Acted as liaison between offenders and agents.

Helped in preparation of Pre-Sentence investigations done

by agents.

Education

2010 Wicklander-Zulawski & Associates Las Vegas, NV

Certified Forensic Interviewer/Estimated
completion date is Fall of 2010

2010 National Insurance Crime Bureau St.Louis

NICB-Mega SI Academy

2009 John E. Reid and Associates Las Vegas, NV

The Reid Technique of Interviewing
and Interrogation

2009 American Educational Institute Las Vegas, NV

Fraud Claims Law Specialist

2008 College of Southern Nevada Las Vegas, NV

Fire Investigation

2003 University of Wisconsin-Milwaukee Milwaukee, WI

B.S Criminal Justice Minor: Political
Science