Bedminster, NJ 07921 908-781-2010 e-mail: ht5df536@westpost.net A Sales Specialist with a successful career history in the UK and North America, seeking a long term opportunity to optimize skills and experience whilst making customers happy, utilizing good old fashioned courtesy and conscientiousness. Key Skills and Attributes: Appreciation of customer needs and motivation to provide optimum service and sa tisfaction. Extensive, tested and proven experience in sales, customer service and trouble shooting. Leadership by example. Honest, loyal, conscientious team player with a sense of humor. Career History: 2006 Sept. 2009 Manager, D.K. Ventures A franchisee for Bassett Furniture (USA ) As showroom manager, increased sales by 12.5% in first year. Took over previousl y out-sourced service dept. and achieved a high level of customer satisfaction. Company liquidated 1996 2006: Hugh Thomas Associates Business Consultants (UK) Worked, primarily, as a business development adviser to a number of small and me dium size enterprises. 2002-2006: Consultancy for Bonds OEuston Road Ltd. Midhurst, England. Responsi ble for all customer service, direct sales and advertising. Successfully increased sales by 28% during first year of employment. Also introduced new products and supplier s for retail and mail order business. 2002 2006: Consultancy for development of sea weed based products for use as gr een catalyst in waste water treatment. Successfully ran trials with Southern Wat er on two pilot waste water plants. This project continues. 199902: Regeneration of Industrial Estates and Business Development ( Sussex Ent erprise, West Sussex) Formation of Business Park Associations. Advised companies on issues such as: Ma rketing, Cash Flow, Inventory Control, Exporting, Investors in People, Stakehold er Pension integration. 1996 1999: Market Development Consultant for an innovative fuel catalyst system for petrol and diesel engines, enhancing efficiency and improving fuel consumpt ion. Developed new markets, particularly within the UK motor retail sector. 1985 1996: SISAS Inc. -Executive Vice President Established companys first subsidiary in the United States. Responsibilities in cluded: Site location; Staffing and training; Corporate infrastructure Setting up regional warehouse facilities to provide "just in time" delivery ser vice for companys range of products. Increased sales significantly throughout United States and Canada in 10 years ( from $1.85M in 1985 to $14.25M in 1995) with peak sales of $15.8M in 1991. Achieved 20% market share for principal product line in 6 years from start up s ituation.
1983 1985: SISAS (UK) Ltd., High Wycombe General Manager
Successful start-up of wholly owned subsidiary company specialising in sales of resin intermediates, solvents and plasticisers. Quickly established relationships with customers, offering an alternative suppl y source. Gained 35% of market for principal product line within 2 years. Developed UK-wide markets and achieved sales growth of products from 1.85M in f irst year to 4.0M in 1984. 1972 1983: Societa Italiana Resine (UK) Ltd., London Sales Manager Developed sales of a wide range of thermoplastic raw materials, elastomers, the rmosetting resins and bulk chemicals. Successfully used strategy of becoming dependable second or third source of sup ply to increase market share. 1965 1972: Imperial Chemical Industries (ICI) Ltd., Plastics Division Sales Representative Recruited as Sales Assistant for UK sales office to provide customer service to a wide variety of customer types from one man bands to blue chip companies and from agriculture to automotive and aviation industries. Promoted youngest representative in the Division, identifying and developing app lications for the then new thermoplastic polymer, polypropylene. Education: The Grammar School, Midhurst, West Sussex, England A Level - Pure Mathematics, Applied Mathematics, Physics O Level - 10 Passes Britannia Royal Naval College, Dartmouth, England 1963-1965 Hobbies: Tennis, Hiking, Sailing, Reading, spending time with family and grand children. References: Available upon request