SUSAN HAY COSTA MBA, (206) 427-4780 Costa124@msn.

com
HEALTHCARE - PROJECT MANAGEMENT - MANAGED CARE
Business professional with 10+ years of experience in Healthcare data
analysis, reporting, project management, finance, strategic planning and
operations in large corporate settings. Strong communication, leadership
and teambuilding skills.
HIGHLIGHTS OF EXPERIENCE
Managed Medical Economic departments for two large healthcare companies
providing financial and utilization analysis, project management,
strategic information, monthly presentations and recommendations to
senior management. Performed data analysis, budgeting and reporting for
14 hospitals, a consulting company and three non-profit organizations.
Completed special studies that identified trends and led to the
development of new products, fee schedules, contracts and cost savings of
up to $250,000 per study. Streamlined and performed financial reporting
and project management for a commercial real estate development firm.
HEALTHCARE EXPERIENCE
Manager of Medical Economics
PacifiCare Health Systems, Cypress, CA 1994 - 1995
Managed a department that provided analytical support and reporting to
business units in three states.
Performed due diligence analysis and reporting for acquisitions.
Manager of Medical Economics
Qual-Med Plans for Health, Oakland, CA 1989 - 1993
Managed a department that provided financial analysis, reporting and
budgeting for a business with $300 million in health care
expenditures.
Managed projects that led to the development of new products, fee
schedules, contracts and cost savings of up to $250,000 per study.
Performed monthly presentations to senior management that resulted in
improved operations and increased profitability.
Medical Economics Analyst
Kaiser Health Plan, Oakland, CA 1986-1987
Performed statistical analysis, budgeting and reporting for 14
hospitals.
Health Care Analyst
Compass Consulting Group, Berkeley, CA 1983-1985
Performed data analysis and reporting for numerous large health
insurance companies and state Medicaid programs.
RECENT EXPERIENCE
Project Manager (Part-Time) August 2008- Present
Tennis Outreach Programs, Redmond, WA
Developed a project proposal for a 12-court indoor tennis facility.
Did presentations to SeaTac Finance and Land Use Committees and the
City Council.
Obtained project approval in February 2010.
Responsible for on-going project development.
Project Manager (Part-Time) April 2005- October 2008
Clayburn Capital Inc., Mercer Island, WA
Responsible for all monthly financial reporting, analysis and
budgeting for a real estate development firm with $50+ million of
inventory in development.
Performed project management related to permitting, insurance and
bonding, landscape plans and other tasks as needed.
Evaluated new development projects.
Coordinated cross-functional teams of architects, contractors and
regulatory staff to ensure successful completion of projects.
Sabbatical to raise a family
COMMUNITY INVOLVEMENT
Board President, Ten Thousand Villages, Seattle, WA 2004-2009
Board President/Treasurer, Sunnybeam School, Mercer Island, WA 1998 -
2001
Treasurer, Mercer Island Preschool Association, Mercer Island, WA 1999 -
2000

EDUCATION
Master of Business Administration, with Honors, Beta Gamma Sigma
University of Southern California, Los Angeles, CA
Certificate in Information Systems, with Distinction
University of California, Berkeley, CA
B.A., Anthropology
Pitzer College, Claremont, CA

TECHNICAL SKILLS
SAS (statistical analysis software)
QuickBooks (accounting software)
Microsoft Office, Project