DANIEL J.

ROACH 10320 Riverwalk Lane, Loveland, OH 45140

513.697.7696
dr648e8c@westpost.net
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OBJECTIVE
Versatile Sales and Management Professional offering dynamic skills in Managemen
t, Relationship Building, Customer Service and Staff Supervision eager to contri
bute to the success of a progressive organization in the role of Relationship Ma
nager.
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CAREER PROFILE
* Over 22 years of successful experience with national leaders in sales.
* Strong entrepreneurial background focusing on marketing, business development
and promotion.
* Drive achievement of ambitious revenue objectives in highly-competitive market
places.
* Establish and facilitate high-dollar client relationships and account manageme
nt.
* Demonstrated team leader and developer.
* Adept at presentations to key decision makers.
* Winner of numerous awards for outstanding sales performance.
* Record of progression to assignments of increasing responsibility.
* Consistently meet/exceed challenging business development objectives.
* Proven accomplishments in building market share and recognition.
* Notable facilitator and communicator.
* Well-organized multi-tasker with strong detail orientation.
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PROFESSIONAL EXPERIENCE
SAP America, Cincinnati, OH 2006 - 2009
BPO Partner Director
* Managed global SAP BPO provider Convergys Corporation.
* Achieved best customer satisfaction rating of all SAP BPO providers, 8.1.
* Negotiated largest-for-company $16.5MM BPO contract.
* Coordinated with Convergys to develop SaaS Talent Management program.

XBSS, Cincinnati, OH 2002 - 2005

Owner & Board Member
* 25% owner of this software startup which was sold to Microsoft in 2005.
* Presented to banks and venture capitalists to gain financial backing.
* Oversaw operations including sales and personnel management.
* Responsible for Dirigo software connectors for Microsoft and IBM, Centerprise
reseller for MS Great Plains and SA Business One for ERP bolt-ons.

DANIEL J. ROACH
PAGE TWO

SAP Markets, Cincinnati, OH 2001 - 2002

District Sales Manager
* Hired and supervised five Sales Representatives to promote and sell new SAP AG
product, SRM, to Supply Chain Market.
* Received "Top Performer" award and "Team Player" recognition.
SAP America, Cincinnati, OH 1994 - 2001
District Sales Manager, West Coast
* Increased regional sales from $25MM to over $157MM.
* Supervised 12 Sales Representatives in ten states.
* Awarded President's Club recognition in 2000.
*

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EDUCATION
Baldwin Wallace College
Business and Accounting Studies

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OTHER EXPERIENCE
Have also served with ADP managing Accounting Services (General Ledger and Accou
nt Payable), BISI owner computerized service bureau servicing the CAP community
in the Cleveland area, and by Cap Gemini America as Sales Representative, sellin
g consulting services in the Cleveland marketplace.