SUMMARY OF QUALIFICATIONS

Creative leader with 15 years of experience managing projects in challenging, fa

st-paced environments.
Skilled trainer with 10 years of success developing & delivering programs to div
erse audiences.
Experienced sales professional with comprehensive strategic planning and impleme
ntation skills.
Excellent writer and communicator with skills in marketing, coaching, and public
speaking.
Innovative problem solver, able to see the business and technical sides of a pro
blem.
PROFESSIONAL HISTORY
ACCOUNT EXECUTIVE 2008 - Present
Warren Electric Supply, Inc.
Lead Team-NYSERDA projects on energy savings to new and existing customers.
Identify Selling Opportunities by building customer rapport and asking probing q
uestions.
Developed Warren Electric Supply's first Company Recycling Program to bring in a
dditional revenue.
Managed new and existing accounts. Results: Exceeded personal sales quota by $
500,000 and gross profit by 26%.

COMMUNITY RELATIONS SPECIALIST 2006 - Present

BIG BROTHERS BIG SISTERS OF THE CAPITAL REGION
HR Liaison
Market and promote BBBS programs through recruitment and outreach activities.
Develop, design and deliver volunteer orientations.
Successful completion of volunteer and child inquiries, and background checks fo
r agency.
Exceptional interpersonal, communication and relationship building skills.
MARKETING DIRECTOR 2005-2007
CELESTIAL PUBLISHING
Performed market research to determine target market.
Served as organization liaison to President.
Participated in long-range planning, budgeting and creative thinking for future.

Evaluated marketing response time.

SENIOR SALES DIRECTOR 2001-2007
MARY KAY, INC.
Managed a team of 30 consultants and an area of 60 consultants.
Increased personal sales by $24,000, and customer base by 500 in 12-month period
.
Trained consultants on how to build a business (with no customer base) and manag
e for results.
Key Achievements:
Voted #1 in retail sales among 300,00 consultants in the U.S., October 2005
Invited by National Sales Directors to train 500 consultants on effective sales,
April 2006.
HUMAN RESOURCE DEVELOPMENT MANAGER 1997-2001
SOUTHCO, INCORPORATED, Albany, NY
Managed human resource functions for two business units of 25 managers and 300 e
mployees.
Managed all candidate recruitment and employee selection (i.e. job fairs, on-lin
e recruitment, etc).
Developed Pay for Performance training guide for all Southco locations.
Assisted with development of Global Selection and Recruitment Guide.
Developed and delivered Global Co-op program in conjunction with RPI, RIT
and Drexel University.
Key Achievements:
Led H.R. initiatives that reduced employee turnover from 60% to 20% in a
12 month period.
TRAINING COORDINATOR 1994-1997
SOUTHCO, INCORPORATED, Albany, NY
Managed training programs for the Albany facility.
Developed and delivered trainings for line-staff and executive management on OSH
A, HAZCOM, conflict resolution, presentation skills, and other topics
Key Achievements:
Saved the company $300,000 in OSHA fines via the comprehensive development and e
ffective delivery of new safety training programs.
INSIDE SALES DEPARTMENT SUPERVISOR 1991-1994
SOUTHCO, INCORPORATED, Albany, NY
Successfully managed 5 sales representatives.
Managed Metals and Plastics Business.
Assisted with development and delivery of training materials for Inside Sales an
d Engineering Teams.
Key Achievements:
Increased sales by 18.6% in 1991 and 22% in 1992.
EDUCATION
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION, The Sage Colleges, Magna Cum Laud
e 2001
ASSOCIATE OF SCIENCE -COMPUTER SCIENCE, Dutchess County Community College, 1996
TRAININGS:
Certificate in Essentials of HR Management (40 hours)
Dale Carnegie Public Speaking Course 40 hours)
DDI Facilitator Empowerment Instructor (40 hours)
Communication to Promote a High Performance Work Environment
Motivating Staff to Higher Performance
Conflict/Dealing with Difficult People
Developing Training Techniques
NYSERDA
PROFESSIONAL AFFILIATIONS:
Capital Region Human Resources Association (CRHRA)
Alpha Sigma Lambda National Honor Society, 1996 - 2001
Board Member for Hudson Valley Little League