Seasoned, results-oriented, and dynamic Project Management/Coordination professi

onal offering 19 years of extensive background in procuring equipment/materials,

interfacing with logistics and engineering, as well as resolving problems durin
g pre-construction, construction, and post-construction. Possess exceptional fle
xibility and resourcefulness, coupled with the ability to multi-task in a fast-p
aced environment without compromising quality. Expert at providing status of equ
ipment and expected delivery date; interested in pursuing a career advancement t
o effectively utilize comprehensive experience on project and program management
as well as broad knowledge of capital program and engineering, professional dev
elopment and advanced computer skills in supporting and exceeding company expect
ations.
* Effective managerial/leadership skills; established leadership aptitude appli
ed in performing and supervising analysis of complex resources as well as powerf
ul and efficient principles distributed in a wide range of contractors; adept at
supervising people involved in large-scale government construction project.
* Remarkable ability to plan and organize work; rendered expertise in managing
and planning reports for daily tracking of construction and punch listing of sch
eduled project conclusion, along with daily performance of logistical tracking a
nd preparation of billed product orders.
* Demonstrated strong communication, interpersonal, and organizational skills:
able to prioritize work effectively and efficiently.
KEY EXPERTISE
* TIME MANAGEMENT
* WORKFLOW ADMINISTRATION
* STRATEGIC PLANNING
* PROJECT MANAGEMENT
* ADMINISTRATIVE SUPPORT
* BUSINESS OPERATIONS
* CLIENT RELATIONSHIP MANAGEMENT
* CAPITAL PROGRAM AND ENGINEERING
* ORGANIZATIONAL PERFORMANCE
* RAPID PROBLEM SOLVING AND DECISION MAKING
* DYNAMIC TEAM BUILDING AND LEADERSHIP
* CENTRAL OFFICE EQUIPMENT INSTALLATIONS
CAREER HIGHLIGHTS
Knowledge Connector, LLC ? Richmond, VA
CONTRACT PROJECT ENGINEER 2007-2010
Supported engineering, central office equipment installation, and logistics. Suc
cessfully provided milestone dates for each work order and processed and routed
its closing packages to specialists.
* Dynamically updated and maintained all national required in-service log and d
epartmental order backlog.
* Oversaw timely completion of central office engineered work orders, as well a
s evaluation of engineered work orders and monthly reports.
* Directly involved in the identification and decision making of issues regardi
ng labor hours, milestone date intervals, priority codes, and customer driven or
ders based on internal or external customer status.
* Compiled, completed, and delivered all information for special projects.
Verizon South ? Richmond, VA
SPECIALIST NETWORK ENGINEERING AND PLANNING 1991-2007
Primarily held accountable for work orders, including B1 test, construction line
s, and T1 circuits. Served as liaison between engineering, central office equipm
ent installation, logistics, and project management. Implemented interdepartment
al meetings with engineers designed to evaluate and maintain an accurate record
of capital spending. Compiled all business case information with manager approva
l prior to submission. Served as an integral member of IOF FUG team and intra-of
fice facilities functional team.
* Successfully managed 475 telephone equipment orders of various complexities.
* Administered timely completion of central office engineered work, supervised
internal systems for availability and receipt of equipment of critical jobs in M
solv as well as obtained equipment for delivery to construction site for install
ation.
* Orchestrated complete information for special projects and gathered Program P
lanning Capital (PPC) work order information for the following year.
* Provided assistance in conducting district PPC meetings to analyze capital sp
ending, as well as with the manager in organizing monthly capital conference cal
ls and interpretation of National Program Capital projects.
GTE ? Mechanicsville, VA
TEMPORARY ACTING CENTRAL OFFICE ENGINEERING INSTALLATION SUPERVISOR 1990-2000
Held responsible for supervising employees on equipment installations in central
office and assigned area. Immediately resolved all issues that arise during ins
tallation. Comprehensively analyzed new work orders from operation center. Overs
aw pricing negotiations with contractors within a short time frame. Constructed
invoices and amendments for authorization of payment to contractor installation.
* Significantly performed inspection on all equipment installation work orders
and mentored all staff or contract labor regarding issues that arise during insp
ections.
* Maintained open line of communication between central office supervisors, pro
actively providing updates to upper management and peers on monthly calls.
EARLIER EXPERIENCE
Associate Engineer-Transmission
Contel of Virginia ? Mechanicsville, VA
Planning Clerk
Continental Telephone ? Mechanicsville, VA
EDUCATION
PROGRAM IN ACCOUNTING
J. Sergeant Reynolds Community College ? Richmond, VA
PROGRAM IN DATA PROCESSING
Richmond Technical Center ? Richmond, VA
Project Management
Colorado Technical University On-line
CREDENTIALS
Awards & Recognition
* Potomac Region-Mega Project to Better Customer Service: 2009
* Vice Presidential Letter of Achievement: 2009
* Certificate of Appreciation-Participation in EDFA Interoperability: 2007
* Certificate of Appreciation-25 Years of Service: 2003
* Verizon Excellence Award-Business Unit Nomination: 2003
* Chairman's Leadership Award-Caller I.D. Provisioning: 1999
* Chairman's Leadership Award-Team Leadership: 1998
* Recognition-Perfect Attendance: 1997-2000
 * President's Leadership Award-Gold Medal Winner: 1996
* President's Leadership Award-Team Leadership: 1996
* President's Leadership Award-Team Leadership, Prince William County Data: 199
5
Certificates
* Corporate Compliance-Privacy: 2007
* Project Management: 2005
* Code of Business Conduct: 2002
* Coping with Stress: 2002
* Conquering Conflict through Communication: 2002
* The Interpersonal Side of Conflict: 2002
* Management Development I: 1997
* Investment in Excellence: 1994
* Sonet Transport Planning & Engineering: 1991
* Transmission Noise Reduction: 1991
* Practical Electricity: 1991
* Fundamentals of Transmission: 1989
* Data Communications Fundamentals: 1989
TRAINING AND SEMINAR
AC/DC Theory (Basic Transmission Engineering (Basic Transmission Flex learn (Cho
osing to Lead (Coaches Recipe for Success (Connecting through Integrity-Code of
Business Conduct (Conquering Conflict through Communication (Construction Manage
ment System (Construction Management Seminar (CMS) (Coping with Change (Coping w
ith Stress ( CPI-810 and You (CPI-810 Data Classification and Data Trustees (CPI
-810 For System Support Personnel (Diversity Food for Thought (Diversity: What E
mployees Should Know (DMS-100 Family Technical Managers Overview (Effective Busi
ness Presentations (Employee Project (Ethics I (First Aid Training ( Front Line
Core Course (Frontline Forum (Functional Excellence: Adaptive Engineering for Mi
d-Atlantic (Installation and Maintenance Contingency (Individual Performance and
Development Plan (Introduction to Data Communications (Introduction to Data Pro
cessing (Introduction to Stage Mat Web (Investment in Excellence, Management, Ma
nagement Development Course I (Managing and Working with Difficult People (Manuf
acturer's Course ( Medic First Aid (Meters (Operating Company Vehicles (Outside
Seminar Technical (Practical Electricity and Electronics (Principals of Digital
Technology, Public Speaking, Hazards (Safety: Defensive Driving 2 of 3 ( Safety:
Defensive Driving 3 of 3 (The Interpersonal Side of Conflict (Understanding Dig
ital Subscriber Lines (VADI Reintegration and Collocation Co/Premise Exemption (
Working Aloft (Accounts Payable Imaging (Choosing to Lead (Difficult People in t
he Workplace (Managing and Working with Difficult People (Security Awareness Top
Ten (Working with Arrogant and Duplicitous People (Microsoft Office Suites (Exc
el, Word, and PowerPoint) (SAP (Msolve (Vbuild (Project Costing (GTEAMS (CPMS (
CONSTANT (MR STATUS Report (RAMS (STAGEMAT (CCP+ (CMS
PROFESSIONAL AFFILIATIONS & COMMUNITY INVOLVEMENT
Volunteer, Blood Drive
Habitat for Humanity: 2003
PTA Acquinton, Elementary, Hamilton Holmes, and King William High School
Independent Telephone Pioneer Association
COE, Team Lead Verizon South
Member, IOF Functional User Group