DENNIS J.

DOHERTY
2684 Paramount Parkway, Unit 207
Lakewood, Colorado 80215
E-mail: dd683352@westpost.net Mobile: 303-917-5262

SENIOR OPERATING & GENERAL MANAGEMENT EXECUTIVE

Proactive, Performance-driven Executive with 18+ years' progressive expertise in
leadership and problem-solving for contract furniture organizations. Keen under
standing of business priorities, genuine team player committed to managing opera
tions and projects flawlessly while contributing to revenue-producing activities
. Cross-functional communicator easily interfaces with high-profile staff, vendo
rs, and customers. Versatile, innovative, and loyal management professional able
to see the "big picture" while staying on top of all the details. Recognized fo
r consistent success in developing the processes and procedures to streamline op
erations, increase revenues, and enhance profit performance.
Demonstrated Core Competencies
*Market Analysis *Financial Analysis *Team Leadership
*Business Analysis *Project Management *Sales Forecasting
*Staff Management *Change Management *Strategic Planning
*Regulatory Compliance *Process Improvement *Operational Streamlining
PROFESSIONAL EXPERIENCE
Office Liquidators/Corporate Environments, Lakewood, CO 2003-Present
Office Liquidators is the largest used office furniture retailer in Colorado, an
d employs more than 50 employees and fills a 53,000 square-foot showroom with us
ed, new, and refurbished office furniture.
VICE PRESIDENT/DIRECTOR OF OPERATIONS
Recruited by the President to direct and integrate three disparate operations: R
etail, Contract, and the Remanufacturing Departments. Managed all day-to-day ope
rations including supervising employees, sales, design, administrative, operatio
ns, and accounting. Concurrent responsibility for identifying, evaluating, and i
mplementing new revenue streams such as furniture rental, flooring systems, and
Web sales.
Worked in close collaboration with Web Designer managing three Web sites and two
on-line shopping carts with more than 25,000 SKUs each. Accountable for providi
ng leadership to 2 direct reports, including 1 Distribution Manager and 1 Purcha
sing Clerk, with dotted-line responsibility to 14 indirect reports.
* Played a major role in developing and managing the interface for the site ww.p
lanetofficefurniture.com which generates $60,000 revenue per month and peaks at
$110,000, while simultaneously coordinating and directing SEO optimization for a
ll three sites.
* Implemented and launched business operating software program to improve proces
sing, lead times, and customer satisfaction while reducing administrative person
nel costs.
* Orchestrated move and consolidation efforts of the Remanufacturing Center, fro
m a separate standalone operation, to a corporate headquarters location.
* Attracted, hired, and retained a loyal, action-oriented delivery staff, and em
ployed one of the best delivery, installation teams in the city.
Furniture For Business (FFB), Dallas, TX 2000-2003
Furniture For Business is an independent, woman-owned and operated, HUB certifie
d, commercial furniture dealer.
VICE PRESIDENT/OPERATIONS MANAGER
Brought onboard to lead the sales, design, operations, and IT functions for a sm
all-contract office furniture dealer, selling Allsteel as its primary product, a
nd generating between $8M to $10M in annual revenues.
DENNIS J. DOHERTY - PAGE 2 E-mail: dd683352@westpost.net * Mobile: 303-917-5262
VICE PRESIDENT/OPERATIONS MANAGER (continued)
* Conceptualized, created, and launched the RealThing, saving FFB approximately
$70K for the cost of software and training.
* As a result of software implementation, reduced the number of order-entry empl
oyees and saved more than $100k annually. Also, decreased order-entry errors and
saved more than $75K each year.
* Implemented EDI with major manufacturers and revamped the order clarification
reports, transforming the process form the typical 40% rejection rate to a zero
rate over a 10-month period.
* Worked to identify and implement methods to enhance optimization during a sign
ificant market downtown in the contract furniture industry.
* Transformed FFB into a technology-driven leader by designing, developing, and
implementing a fully capable EDI business operating system.
* Captured 180% bookings revenue increase in the same year with a primary manufa
cturer.
BKM Remanufacturing, Dallas, TX 1995-2000
A nationally recognized leader in providing "total office solutions" to meet evo
lving workplace needs in corporate, educational, and healthcare environments.
GENERAL MANAGER
Led the Forth Worth and Remanufacturing Divisions for the largest, independent,
contract furniture dealer in the nation. Held accountable for $7M in revenues fo
r the Dallas division. Directed 6 direct reports in Fort Worth, and 25 to 40 emp
loyees in the Remanufacturing Division. Reported directly to the President.
* In less than three months, conceived, wrote, and launched a business operating
system, enabling order entry within 24 hours and production completion within t
hree to four weeks.
* Guided efficiency improvements initiatives throughout various shops, streamlin
ing warehouse, paint, wood, upholstery, and shipping.
* Reversed and repositioned the Remanufacturing Division from last place to 1st
place in less than one year, with the same best-in-class processes and software
programs still in current use.
* Engineered workflow optimization processes to stabilize profitability, combini
ng leadership, technology improvements, and business process reengineering.
PREVIOUS PROFESSIONAL CAREER PRIOR to 1995:
* Danker, Sellew & Douglas: Vice President of Sales, New York, New York
* A. Pomerantz & Company: Regional Manager, Philadelphia, PA
* Military Service: United States Regular Army-First Lieutenant, Field Artillery
; Executive Officer, reporting to Battery Commander; Battalion Nuclear Weapons O
fficer reporting to Battalion Commander, Fort Riley, Kansas
EDUCATION & PROFESSIONAL TRAINING
BS, Accounting, Major
ST. JOHN'S UNIVERSITY, Collegeville, MN
HIGHLIGHT OF CONTINUING PROFESSIONAL TRAINING:
* DDI-Interaction Management
* Steelcase-The Sales Relationship; Sales Management
AWARDS
Best of Marketing Award, Cort Furniture
Best of Philly Award, Philadelphia Magazine