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BELINDA ADORNETTO

1262 CANYON VIEW ROAD


SAGAMORE HILLS, OHIO 44067
330-990-9542
EMAIL: ba6b5d16@westpost.net
OBJECTIVE
A INFORMATION TECHNOLOGY TECHNICIAN WITH EXPERIENCE IN THE INFORMATION TECHNOLO
GY AND HEALTH FIELD WHERE I CAN UTILIZE BOTH MY EXPERIENCE, EXPERTISE AND EDUC
ATION FOR A PROGRESSIVE COMPANY
TECHNICAL SUMMARY

* Microsoft Office 2003, 2007


* QuickBooks 2008
* Networking
* Windows 95, 98, 2000, XP-Home, XP-Professional, Vista, Windows 7, Server 2003
* Install/Troubleshoot Software and Hardware in a work environment
* Repair and Build computers,
* Backup and Monitor files, folders of users
* Repair Computer Software and Hardware in a work environment
* Installation and Maintenance of Lytec and AltaPoint Dental Software
* Installation and Maintenance of Emdeon (Electronic Claim Software)
* Installation and Maintenance Eaglesoft Health/Dental Software
* Ghost Servers
* VPN
* Installation and maintenance of virus protection/ virus removal

INFORMATION TECHNOLOGY CERTIFICATIONS

* A+
* Network+
* Microsoft Certified Professional (MCP)
* Microsoft Certified Desktop Support Technician (MCDST)
* SERVER+

EDUCATION
KENT STATE UNIVERSITY 2003
* Associates Degree in Computer Science
TECHSKILLS - IT, INDEPENDENCE, OHIO 2003-2005
* Information Technology Program
EMPLOYMENT
TECHSKILLS, LLC Independence, Ohio
Director of Career Services of TechSkills 2008-Present
* Increased externship and placement sites for vocational program
* Responsible for all externship and placement programs and services while maint
aining a
satisfactory placement rate of 70% as set forth by ACCET accrediting guidelines
.
* Responsibilities include the creation, organization and administration of new
externship
Relationships and placement programs.
* Leads and coaches staff to achieve net placement goals for graduates in all pr
ograms within the allotted time frame
* Develops employer outreach, marketing, and job development strategies, utilizi
ng career
services staff, faculty, and metro resources.
* Responds to student questions, comments and concerns and ensures that exemplar
y
customer service is provided to every student that seeks assistance.
* Resolves student complaints by investigating and researching issues and follow
ing a
complaint resolution process.
* Ensures proper data management and adherence to corporate reporting requiremen
ts.
* Responds to organizational requests for reports and interacts with registrar,
corporate staff, and others as needed to resolve issues and improve systems and
processes.
Instructor of Information Technology and Bookkeeping and Accounting 20
05- 2008
* Track retention, attendance, completion rates, and so forth, to document stude
nt success and identify areas that need improvement
* Assist student in hands on labs
* Conduct student micro labs (mini classes)
* Maintain personal delivery metrics as set forth by the Director of Education a
nd Corporate
* *Participate in student registration, orientation, and other student activitie
s and organizations that involve students and foster their academic and career-o
riented success
* Comply with requirements for meeting state regulations and ACCET accrediting
standards, and other corporate initiatives that ensure academic quality and rigo
r
* *Implement teaching/learning strategies and methods for measuring effectivenes
s
* *Work with Corporate Education to revise curricula
* *Participate, with Career Services, in initiatives such as advisory boards and
alumni
meetings to ensure industry feedback about the curriculum responses from other
professionals in the field
*
ROBERT M. ADORNETTO, DDS, INC Brecksville, Ohio 1992-Present
Office Manager
* Manage a multi-employee dental office
* Handle accounts receivables/payables
* Trained employees
* Installed computer systems for dental electronic claims and all facets of the
dental office
* Installed and maintain QuickBooks 2008
* Install and maintain electronic claim software - Emdeon
* Installation and maintaining of electronic claim software during initial start
of electronic claims in dental offices
* Maintained schedules for Doctor, employees and patients
KENNETH AGRONIN, DDS, Westlake, Ohio
1988 - 1992
RICHARD BOBULSKY, DDS
MARCUS CASTRO, DDS
Office Manager
* Managed a multi-dental office with 10 employees from start-up
* Maintain schedule for all Doctors, staff, patients
* Handle accounts receivables/payables
* Trained employees
* Pre and Post-operative transcription to referring doctors
VOLUNTEER
* Member of Brecksville Kiwanis
* Best Friends Animal Sanctuary
* Alzheimer's Association
* Colonel Potter Cairn Terrier Rescue
* Member of Cuyahoga Valley Chamber of Commerce

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