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PROFESSIONAL EXPERIENCE
OLD REPUBLIC DEFAULT MANAGEMENT SERVICES, Akron , OH
Lender Default Services
Operations Manager * March 2008-June 2009
Manage Valuations team of 20+ employees. Responsible for day to day business op
erations, client retention, client acquisition, client presentations, and accoun
t management. Developed process maps and procedures. Responsible for all P&L.
Responsible for KPI performance. Work closely with executive management in ident
ifying new products and strategic direction. Coach, mentor and train employees.
Complete performance reviews.