CARLOS A.

ASMAT
2074 Allen Street, Rahway, NJ 07065 ~ ca72bbba@westpost.net ~ (908) 499-2128

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PROFILE
IT Professional skilled as a Network Administrator, Technical Support, and Data
Entry Technician. Mastery in implementing innovative business practices and appl
ying technology-oriented software applications solutions to standards of competi
tiveness. Constantly evaluating and developing applications and solutions which
contribute to excellence, innovation, team work, and diversity. Leverage vast kn
owledge of a wide range of network systems, protocols, and applications. Clearly
communicate IT strategies with realistic examples at every level of an organiza
tion. Skilled trainer and project leader; able to direct multiple tasks effectiv
ely and exhibit mastery of IT software and tools.
Technical Support / Network Administration / Information Technology / Hardware D
iagnostics
PC Software Training / Help Desk Support / Server Management / Critical Network
Projects
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TECHNICAL COMPETENCIES
Hardware: Dell Server, HP blade servers, Switches, Routers, Network Cabling Patc
h Closets, Intermec Devices, Quantum Super Loader, Equalogic SAN
Software: Check Point VPN, Cisco VPN, MS Office, MS-Dos, Qualcom, Profit Tools,
PC Miller, Sniffer Pro. SAP, SysAid
Operating System / Networking: Windows 9x, Windows NT, Windows XP, Windows 2000
Pro/Server Cisco IOS, TCP-IP, IP-Addressing, Sub-Netting, VLSM, Vlans, Static Ro
uting, Telnet, Remote Access, Routing Protocols, Frame-Relay, Access-Lists
Certification: A+ IT Technician Certification
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PROFESSIONAL EXPERIENCE
Sabert Corporation
Tech Support / Network Administrator, 2007 - 2009
* Assess the functionality of servers, print servers, and telnet, utilizing Acti
ve Directory, Exchange, and Web Server; created and terminated user accounts,
* Delivered technical support to 5 distinct sites for sales teams; supported a v
ariety of devices including PDA phones, ADP payroll software and Inter-Tel PBX p
hone systems.
* Successfully handled projects such as migration of the ADP database to a new s
erver, creating requisitions in SAP and adding, schedule, mounting and replicati
on of Equalogic SAN.
* Utilized knowledge of desktop support for workstations, business essentials pr
inting system, label printers, and access points.
Resolved user inquiries including IT supply orders, and those using the SysAid
ticking system.
Advised other network support and client server specialists and planned, coordi
nated, and implemented network security measures.
Installed, configured, and supported local area network (LAN), wide area networ
k (WAN), and Internet system or a segment of a network system.
Maintained network hardware/software and monitored the network to ensure networ
k availability to all system users and performed necessary maintenance to suppor
t network availability.
Configured access points throughout warehouse shipping area and configured all
Intermec RF handheld systems.
Installed and configured switched, access points, and CRM software.
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Day Break Express Inc,
Data Entry / Technical Support, 2003 - 2006
* Provided technical assistance to computer system users and answer questions or
resolve computer problems for users in person, via telephone or from remote loc
ation.
* Assisted users concerning the use of computer hardware and software, including
printing, installation, word processing, electronic mail, and operating systems
.
* Conferred with staff, users, and management to establish requirements for new
systems or modifications.
* Entered commands and observed system functioning to verify correct operations
and detect errors.
Installed and performed minor repairs to hardware, software, or peripheral equi
pment, following design or installation specifications.
Prepared evaluations of software or hardware, and recommended improvements or u
pgrades.
Read technical manuals, conferred with users, or conducted computer diagnostics
to investigate and resolve problems or to provide technical assistance and supp
ort.
Set up equipment for employee use, performing or ensuring proper installation o
f cables, operating systems, or appropriate software.
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EDUCATION
Micro Power Computer Institute, Linden, NJ
Tech Support Power Course (A+ Net+MCP)
Metro-Wide Technical Institute, Newark, NJ
Cisco Certified Network Professional (CCNP)
Metro-Wide Technical Institute, Newark, NJ
Cisco Certified Network Associate (CCNA)
Rockland Community College, Rockland, NY
Computers in Society, Computer Keyboarding (30 WPM)
Intro to Computers, Programming Visual Basic