Keith L.

Epps
435 Manor Drive
Newport News, VA 23608
Phone: (757) 218-9823
Email: ke72c984@westpost.net
Objective: Applying for a challenging and responsible position using my organiza
tional skills, knowledge, leadership and education.
Qualifications:
* Proven proficiency in Microsoft Office software applications
* Demonstrates the ability to supervise, train, and motivate staff, co-workers,
and student workers
* Motivated individual with the proven ability to make independent decisions to
resolve problems and implement solutions
* Familiar with keeping inventory, timesheets, and purchasing
* Strong organization skills with demonstrated ability to coordinate multiple pr
ojects
* Collaborates with other Departments, Directors and Vice-Presidents throughout
the university
* Excellent interpersonal, written and verbal communication skills with the abil
ity to establish effective working relationships with other university departmen
ts, and the general public
Experience:
Facilities Coordinator, Christopher Newport University, Newport News, VA
June, 2005 - Current
* Supervise, train, and schedule staff of 6 maintenance technicians.
* Inspect 14 Residence Halls and 12 Fraternity and Sorority houses to ensure pro
per maintenance.
* Certify payroll, order supplies, and maintain appropriate levels of inventory
and budget for maintenance and housekeeping.
* Address housekeeping issues with Housekeeping Coordinator.
* Coordinate maintenance schedule with University Summer Conferences agenda.
* Advanced training in Governor-mandated purchasing requirements, such as seekin
g out and utilizing SWAM (Small, Women-owned, And Minority) vendors on eVA as we
ll as timely and accurate reporting of purchases on my Commonwealth-issued Maste
rCard.
* Helped develop an internal comprehensive manual of policies and procedures for
the Housing Department Office (maintenance & Housekeeping).
* Maintained positive relationship with students, university staff and outsource
d contractors.
Housekeeping Coordinator, Christopher Newport University, Newport News, VA
January 2003 to June 2005
* Supervise a staff of around 30 housekeepers
* Ensure that housekeepers maintain the cleanliness of the residence halls
* Inspect 14 residence halls for cleanliness
* Inspect 13 fraternity and sorority houses for cleanliness and maintenance
* Train employees on proper cleaning methods and chemical usage
* Certify payroll, Order supplies, and keep inventory
* Coordinate with the Facilities Coordinator about maintenance issues in the res
idence halls
* Plan the daily, weekly, monthly, and yearly cleaning schedule for housekeepers
* Coordinate the cleaning schedule with University Summer Conferences Schedulin
g
* Keep the staff up to date on any policy changes from the Human Resources Depar
tment as well as internal policies
Senior Maintenance Technician, Christopher Newport University, Newport News
November 2001-January, 2003
* Assist the Housekeeping Coordinator with Building inspection and reporting mai
ntenance issues
* Supervise a staff of 4-8 people
* Maintain the cleanliness of an assigned area
* Assist in training staff
* Collect timesheets electronically
* Maintain a positive relationship with the students and staff at CNU.
* Completed the CNU Customer Service Seminar which covered a broad range of mate
rial to include managerial skills, time management, conflict resolution and stre
ss management
* Completed Fire safety training which included how and when to use a fire extin
guisher
* Completed a Terrorism Awareness Seminar including the color codes and what to
do in the event of a terrorist attack
* Completed the Sexual Harassment Free Workplace seminar which included what to
do if you were sexually harassed.
Forklift Driver, Wal-Mart Distribution, Hope Mills, North Carolina September 199
7 - June 2001
* Ensured that all order filler received their call in orders in a timely manner
, check freight codes, vendor codes, serial codes and product names for proper s
hipping
Lone Star Steakhouse & Saloon, Skibo Road, North Carolina March 1990 - September
1997
* Saute Cook, Head Cook, and Kitchen Manager
* Demonstrated customer service, safety, cut meat, inventory control, hiring, tr
aining, scheduling, food cost, labor cost, payroll, and vendors
Technical Skills
* Microsoft Office Software (Word, Excel, Access, PowerPoint, Outlook)
Microsoft internet Explorer/Mozilla Firefox
Education:
Western International University, Phoenix Arizona July 2005 - January 2007 As
sociate of Arts in Business
University of Phoenix, Phoenix Arizona January 2007 - Present (07/27/10)
Bachelor of Business Management

Hanau American High School, West Germany 1982 - 1984

General Education
Received a High School Diploma

References:
Available upon request