Michaelann Torres

(720) 271-8571
mt72f012@westpost.net

Objective:
Experienced and highly driven individual seeking inside sales position within th
e healthcare market.
Qualifications:
* Five years experience in selling software solutions to the healthcare market.
* Computer proficient in Microsoft Word, Excel, Outlook, Sales Force, and People
Soft.
* Professional Sales Training: Miller Heiman Sales Strategy, Negotiation Traini
ng-Stuart Diamond, and Creating Client Value.
* Great interpersonal skills with the ability to establish a positive rapport wi
th customers, medical professionals, peers and supervisors.
Work History:
Thomson Reuters-Greenwood Village, CO 05/2007-present
Account Manager
* Lead generation for outside sales. Recently uncovered an opportunity with the
University of Miami, and worked with outside sales to close a three-year contra
ct for 225K.
* Cold calling, logging calls and new contacts in SalesForce database. Responsi
ble for building pipeline, and forecasting in order to meet new business goal.
* Call on C level, Directors, Clinicians and Managers of hospitals to sell the v
alue of our information solutions.
* Manage over 700K in renewal business, and over 2M in shared accounts. Analyze
white space for up selling opportunities of existing accounts, and maintain ren
ewal base.
* Awarded for having the highest customer usage for the new interface launch in
January 2010. Achieved this accomplishment by proactively training customers an
d working closely with external training team.
* Awarded for the highest percentage of renewal retention in 2008.
Thomson Healthcare-Greenwood Village, CO 04/2006-05/2007
Account Coordinator
* Provided support to five outside sales team members by assisting with lead gen
eration and proposals.
* Maintained contact with customers to ensure satisfaction with product and serv
ice, and initiated up selling.
Thomson Healthcare-Greenwood Village, CO 05/2003-03/2006 Clinical Writer
* Created and maintained current physician and consumer drug information for the
USPDI.
* Daily literature evaluation, writing and publishing of the "Daily News" for th
e Merck website.
University of Colorado Health Science Center-Denver, CO 10/1998-04/2003
Clinical Research Associate/Professional Research Assistant
* Successfully established and maintained lab for HIV Clinical Trials through JC
AHO accreditation.
* Assisted in the lab research and publications of HIV, CBD and MS.

National Jewish Medical and Research Center-Denver, CO 06/1991-10/1998

Lab Researcher III
* Responsible for research in the role of gamma/delta T cells in the immune syst
em.
* Maintained the budget and responsible for ordered supplies.
* Presented new data in weekly meetings.
Education:
Colorado State University-Fort Collins, CO 1986-1991
Bachelor of Science in Microbiology