JESSIE WEIS

Portland, Oregon 97203

QUALIFICATIONS
Dynamic, engaging communication graduate seeks a challenging career opportunity
allowing her to use her experiences, coursework and education to support and adv
ance company culture and success. Exceptional track record in providing outstand
ing customer service while focusing on detail, productivity, organization, and a
dministration. Highly versatile and diverse skill set including excellent leader
ship, communication, interpersonal, teamwork, and relationship abilities. Excell
ent marketing, advertising, advanced editing, writing, and research management s
kills.
EDUCATION & DEVELOPMENT
REGENT UNIVERSITY, Virginia Beach, VA
Bachelor of Arts in Professional Communication, May, 2010 Magna Cum Laude
Dean's List 2008, 2009, 2010
Merit Scholarship 2008, 2009, 2010
OZARK CHRISTIAN COLLEGE, Joplin MO
Associate of Biblical Literature, May 2007 GPA 3.75
Dean's List 2005, 2006
Certificate in Leadership and Team Building, January 2006 - May 2006 - Ozark Chr
istian College
Certificate of Basic Lay Ministry - July 2003 - April 2004 - Capernwray Schools,
Australia
PROFESSIONAL EXPERIENCE
SPIELVOGEL FAMILY, Portland, OR January 2008 - Present
Nanny
* Provide a nurturing, fun, safe, and educational environment for twin boys by c
ommunicating with the parents on a daily basis in relating the day's experiences
, establishing and executing clear goals and objectives for learning, and develo
ping and enforcing disciplinary guidelines and boundaries.
* Facilitate a functionally productive environment by cleaning and organizing th
e entire house.
* Enhance language skills by employing advanced methodologies such as teaching s
ign language at an early age, practicing verbal skills through a variety of mean
s, and providing the parents with a verbal language study that aids them in cont
ributing to skill improvement.
* Create numerous teachable situations to advance child development in age-relat
ed skills, coordination, information processing, relational empathy, and environ
mental awareness.
AMORE COOKING CENTER, Joplin, MO March 2007 - December 2007
Office Administrator & Chef's Assistant
* Assisted in the operation of a catering and cooking school by providing outsta
nding customer service, implementing creative and effective marketing techniques
, and by organizing the administrative and operational aspects of the company.
* Generated revenue and increased client base by analyzing historical customer d
ata using Excel and implementing and executing a research-based calling program
resulting in more students in the classroom and in selling additional catering s
ervices.
* Fostered customer relationships by conceptualizing, designing, and creating we
ekly email newsletters, redesigning and maintaining the website, and correspondi
ng with existing client base on a regular basis by telephone or mail concerning
promotions, classes of interest, and special events.
* Facilitated administrative efficiency by organizing the office, preparing and
maintaining schedules, filing, copying, authoring documents and correspondence,
purchasing, maintaining clear records, tracking student payments, recording empl
oyee time, and answering telephone calls in a professional manner.
* Enabled maximized productivity for instructional chefs by communicating with t
he chefs to ascertain needs for class, appropriately stocking the pantries, rese
arching and ordering new products, organizing recipes, and maintaining an ultra
clean and sanitary environment for food preparation.
* Prepared top-quality food for catering orders, assisted in teaching cooking cl
asses by instructing on safe handling of food, knife skills, and menu preparatio
n, planned class menus, developed and achieved class budgets, and provided outst
anding customer support.
STARBUCKS, Joplin, MO & Longmont, CO June 2006 - December 2007
Barista & Pastry Lead
* Ensured outstanding guest experience and customer retention by preparing custo
mized beverages according to guest specifications and served by extending the ut
most hospitality.
* Optimized food offerings and consumption while serving in the appointed positi
on of pastry lead by managing presentation design and strategies including provi
ding a visual map for use during alternate shifts, evaluating local customer pat
terns, ordering accordingly, and rotating to ensure quality.
* Other responsibilities included operating the cash register, counting tills, s
tocking merchandise and supplies, opening and closing the store, cleaning and se
tting up for future shifts, and training new baristas on procedure and company p
rotocol.
SETH WILSON LIBRARY, Joplin, MO January 2005 - May 2006
Circulation Assistant
* Provided organization and accuracy to the college library by recording incomin
g and outgoing books, shelving books promptly, preparing new books and repairing
existing books for circulation.
* Successfully reduced "Lost Books" budget by establishing, maintaining and upda
ting an overdue/lost book catalog.
* Performed excellent customer service by answering and directing telephone call
s, cash and credit operations, and assuring full operating usage of all library
technology.
* Facilitated a smoothly-operating establishment by the proper execution of open
ing and closing responsibilities.
* Provided a welcoming and respectful climate for all visitors, students, and pr
ofessors.
* Effectively instructed and assisted students and professors in advanced resear
ch skills, and provided and recommended resources for independent study.