BETTY JO GROGG 2710 AZAEL

EA DRIVE, LOGANVILLE GA 30052

(770) 596
-3303 mrjonjonsmom@yahoo.com

SUMMARY
• Highly experienced medical biller/Insurance Coordinator, twenty plus years
• To use independent judgment and to manage and impart confidentially.
• Ability to communicate effectively with insurance companies.
• Thorough knowledge of medical insurance claims procedures and documentation.
• In-depth knowledge of medical billing procedures – submission, resubmission of insuran
ce claims, Medicare, Medicaid, HMO, PPO, EPO, POS and commercial insur
ance companies.
• Considerable data entry and word processing skills.
• Enviable ability to verify data input and correct errors.
• Excellent records maintenance skills.
• Excellent knowledge of medical terminology, certified.
• Experience with Microsoft Office, Word, Excel, Medical Manager, Lynx PM, EMR and A
dvanced MD
• Strong ability to efficiently and effectively perform all aspects of billing activ
ities.
• Exceptional ability to prioritize work to meet goals and objectives within time fr
ames.
• Ability to maneuver through Insurance company websites for claim status/verificati
ons/referrals.
Strong ability to multi-task, organized, disciplined and detailed oriented

PROFESSIONAL EXPERIENCE
Medical Billing
April 2000 to Present
Suburban Hematology Oncology Assoc. PC, Lawrenceville, GA
• Billing of patients and Insurance Companies, Electronic claims and paper claims.
• Collections on all insurance companies and patients accounts.
• Follow up on submitted claims.
• Monitor unpaid claims, initiate tracers.
• Resubmit claims as necessary.
• Posting hospital and office charges.
• Posting patient and insurance payments.
• Balance daily batches and reports.
• Referrals and Precertification’s.
• Ensure strict confidentiality of financial records.
• Bank Deposits.
• Pre-enroll Indigent patients in Indigent Programs.
• Training of employees.
• Perform miscellaneous job-related duties as assigned.

Payment Poster
September 1999 to March 2000
Columbia Physicians Services, Snellville, GA
• Centralized billing office for 9 physicians
• Posted insurance and patient payments
• Bank Deposits
Medical Office Manager
March 1995 to June 1999
Drs. Salles and Lakhanpal, Snellville, GA
• Billing of patients and insurance companies, electronically
• All aspects of collections on insurance and patient accounts
• Referrals, Precertification’s
• Posting hospital and office charges and all payments
• A/P, A/R, bank reconciliations, bank deposits
• A/P, A/R, bank reconciliations, bank deposits
• Payroll
• Insurance and Doctor Contracts
• Scheduling appointments, answering phones

Insurance Coordinator
March 1992 to January 1995
Gwinnett Gastroenterology Assoc. PC, Lawrenceville, GA
• Billing Insurance, Medicare, Medicaid, HMO’s, PPO’s and commercial plans
• Filing electronic and manual claims, UB92’s
• Billing questions, scheduling appointments, answering phones
• Precertification of hospital and endoscopy center procedures
• Posting hospital charges, A/R, month end reports
• Collections of accounts
• Bank deposits

EDUCATION
William Fleming High School, 1988
Roanoke, VA
Diploma
CERTIFICATIONS
Certified Coder