11308 Zyle Lane, Austin, TX 78737512.301.6786512.287.1748 an8f39e8@westpost.

net
1. Aleksandra Necak
ksandra Necak
Objective
Seeking a position with a progressive innovative Company. I am a hard-working de
dicated individual ready to accept a variety of responsibilities to meet busines
s objectives.
Experience
Feb 2010-June 2010
Billing Specialist

Southwest Orthopeadic Group

Oversee the operations of the billing and collections for the practice. Resolvin
g payor reimbursement issues and claims denials to insure monthly goals and obj
ectives met.
Reduced claim rejections and increase overall collections .Verify insurance cove
rage and benefits. Maintain knowledge of payor and insurance rules and regulatio
ns.
Post carrier and patients payments. Reconcile daily cash, checks and credit card
transactions.
Configuration and submission of Workers Compensation claims. Austin,TX

Sept.2009Feb.2010 Schoolhouse Pediatrics Austin,TX

Patient Service Representative
Oversee front end operations including scheduling, front desk, and checkout for
three pediatricians.
* Identify obstacles to patient flow. Improve patient flow and decrease time pa
tient spent in office by pre-registration prior to patient seen.
* Post patient payments. Reconcile daily cash. Decrease self pay bad debt due to
collection procedures implementation and excellent customer service.
* Implement team liaisons between front end staff and clinical staff for team bu
ilding.
* Decrease time turnaround for patient referral authorization by 2 weeks.
* Develop template for encounter forms and provider schedules reducing appointme
nt errors.
July 2008- August 2009 Southwest Pediatrics Austin, TX
Insurance Verification Specialist
Review outstanding AR for pediatric practice. Resolved payer reimbursement issue
s and claim denials. Working Knowledge of insurance guidelines and referral proc
ess. Experienced with managed care, contracting and fee schedules. Proficient wi
th CPT, ICD-9 coding, medical terminology, Medicaid pay or regulations.
* Review self pay outstanding balances for budget payment plans.
* Increased reimbursement by completing and providing training to staff on insur
ance eligibility verification.
* Filed claims electronically and reviewed outstanding insurance claims for reim
bursement.
* Train front end staff to review uninsured accounts for coverage, including eli
gibility and entering patient
Demographics.
Sept. 2004- July 2008 Austin Diagnostic Clinic Austin, TX
Business Associate
Front office duties, patient arrivals, appointment scheduling, nurse/office mess
aging, collection of past due balances, payment postings, assisting patients wit
h account information, trainer for new employees and floats, received training i
n medical referrals.
* Improve turnaround for outpatient referrals and referrals to specialists.
* Daily cash reconciliation and daily deposits
* Reduced number of no shows through appointment confirmation

Education
1982- 1986 University of Belgrade, Yugoslavia Belgrade, Yugoslavia
* 3.5 yrs completed; emphasis in Agriculture