WILLIAM DEAN JOHNSON

2216 Pleasant Dr. Home: 269-324-5204

Portage, Michigan, 49002 Cell: 269-599-2770
bj923a58@westpost.net
BACKGROUND SUMMARY
Result orientated Quality Manager, Team Member with experience in Lean practices
, ISO quality standards, process and continuous improvement. Experienced in ISO
standards automotive and medical, extensive hours in performing audits internall
y and suppliers to the ISO standards. Successful background in project managemen
t leading various sites to ISO certification.
CAREER HISTORY
Safari Circuits Inc. April 2009 to Present
Manager, Quality Assurance
Directed the daily quality operations for a contract electronics circuit b
oard manufacturer. Responsible for planning, conducting and leading ISO required
internal audits and supplier audits. Manage the documentation control and recor
ds company wide, calibration and training departments. Perform problem resoluti
on and process improvement relating to defective product, working directly with
engineering, suppliers, and purchasing. Collaborated on improving supplier to cu
stomer relationship for key circuit board suppliers. Lead the quality team on th
e investigation, purchase and launch of new quality management system software t
o improve document control, nonconformance and corrective action reporting and t
he daily manufacturing process performance reports. Served as the company's ISO
Management Representative. Drafted the level 1 quality manual for ISO 13485 medi
cal standards, and developed level 2 and 3 procedures and work instruction.
Wright Coating Technologies March 2007 to April 2009
Quality Manager
Consolidated the various quality functions into a single department for a custom
powder coater. Directed technicians on the daily wash stages titrations to ensu
re proper adhesion. Designed the receiving inspection and certification analysis
of the chemicals and coating powders received daily. Performed the ISO required
audits. Served as the company's quality liaison between key customer accounts.
Collaborated with Engineer on many cost and process improvements. Interacted on
the improvement of the specialized powder coating of plastics for a major applia
nce manufacturer. Directed the daily production inspection, coached quality team
members on various lean and quality improvement techniques.
Magna Donnelly Holland Windows Division
Contractor ISO/TS: 16949:2002 Auditor-Trainer Oct 2006 to Feb
2007
Provide 3rd party internal auditing of the Magna Donnelly Quality/Business Manag
ement System to ensure 3rd party certification and to assist with the solid reso
lutions and effective implementation of corrective actions. To provide an outsid
e perspective on how effective the quality system is. Assisting with the trainin
g of quality principles and processes to various level of management.
Camoplast Crocker LLC, Three Rivers, Michigan March 2000 to Aug 2006
Quality Assurance Manager
Directed a quality department for a custom blow molder of plastic products. Resp
onsible for conducting required ISO internal audits. Manage the documentation co
ntrol and records company wide. Perform problem resolution and process improvem
ent relating to defective product, working directly with engineering, suppliers,
and purchasing. Directed personnel in equipment calibration, test and measureme
nt requirements. Improved the customer interface process for the supplier to cu
stomer relationship and perform supplier audits and supplier quality.
* Successful in achieving ISO: 9001: 2000 registrations at all 4 facilities with
in 1 year to maintain customer base and increase sales potential.
* Developed supplier evaluation program with purchasing, production control to
help in the development of supplier quality.
* Project liaison between Delphi on quality or engineering related issues durin
g an 11 tool transfer from another location. Resulting in no lost or down time d
ue to quality related issues.
* Project leader for inventory management bar-coded labeling system to reduce on
-hand inventory by 3 days and cost saving of $ 500.000.00 and no-miss labels to
automotive customers.
SPX Corporation, Wayland, Michigan
April 1991- Jan 2000
Quality Team Leader
Depot Repair Operations Manager
Technical Support Specialist
Regional Service Manager (Bear Automotive, an SPX Company)
Area Sales Representative (Bear Automotive, an SPX Company)
Carlton Auto Repair, Wheaton, Illinois: Owned and operated auto repair facility
.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Davenport College Quality Leadership Technical Specialty Certificate
Kalamazoo, Michigan Quality Systems Training
QS-9000, ISO 9000 and Malcolm Baldridge
Developed and presented QS Awareness Training Program
for Davenport College at various locations
Excel Partnership, Inc. RAB-ANSI, RABQSA
Schaumburg, Illinois Accredited Lead Auditor Course
QS 9000, ISO 9000:2000, ISO/TS: 16949: 2002
Kalamazoo Valley Community College Quality Management
& Western Michigan University Geometric Dimensioning & Tolerance
Kalamazoo, Michigan
Career Track Mistake-free Grammar & Proof-Reading
Grand Rapids & Kalamazoo, Michigan How to Lead a Team
Conflict Resolution and Confrontation Skills
How to Be a Better Communicator
Successful Project Management 1&2
Dale Carnegie Dale Carnegie Training Course
CIVIC AND PROFESSIONAL AFFILIATIONS
American Society for Quality Senior Member (ASQ) 12 Years, Automotive Industry A
ction Group (AIAG), Michigan High School Interscholastic Bowling Coaches Associa
tion (MHSIBC), Director of the Youth Bowler Association of Portage (YBA), Portag
e Central HS Bowling Coach