JUSTIN K.

ELLIS
603 Manor View Drive * Knoxville, TN 37923
502.649.4723 * je930488@westpost.net

OBJECTIVE
To obtain an opportunity in business administration that maximizes my education
and working experience while promoting a positive corporate image to all clients
.

EXPERIENCE
Humana Corporation, Louisville, KY Large Group Underwriting Consultant
2007 - Present
* Gathering and assessing customer applications and data.
* Evaluating financial risk in conformance with underwriting policies, procedure
s and methodologies.
* Projecting future healthcare costs by analyzing historical claims data, using
rating models to capture claims trends and normalizing data against market and i
ndustry averages.
* Developing pricing recommendations that meet financial and marketing objective
s.
* Providing accurate case documentation as well as technical guidance to custome
rs, agents and sales offices.
* Coordinating with sales to develop comprehensive strategies to sell and retain
business, meeting loss ratio and membership goals for the past 3 years.
* Creating alternate and custom benefit packages to meet the financial needs of
current and prospective clients.
* Maintaining and updating company financial reporting databases.
* Developing and maintaining an understanding of state-specific requirements and
Health Insurance Portability and Accountability Act regulations
* Developing and maintaining an understanding of healthcare benefits and plan de
sign.
* Serving as the Metavance Subject Matter Expert; resolving issues related to ou
r benefit administration and finance application, serving as the liaison between
Large Group Underwriting and Corporate Underwriting with regards to Metavance i
ssues, running alert reports to assess account management turnaround times, and
communicating new processes and procedures to designated underwriting teams.
Recognition/Awards
Humana STAR Award, KY/TN Large Group Underwriting Team 2008 & 2009

United Parcel Service, Louisville, KY Front Line Supervisor

2005 -2007
* Managed all operational activities to include training employees; documenting
employee performance; preparing nightly and weekly operation reports; preparing
and submitting employee payroll; and ensuring safety, service, and production st
andards were met.
* Served as the front line contact to Package Service Center, Load Planning, and
Operations Planning and Control; communicating discrepancies in package flow fr
equency projections and coordinating aircraft load planning.
* Supervised the loading of designated aircraft and prepared final load sign off
for flight crew.
* Participated in process improvement meetings to promote and implement enhanced
operation processes.
* Provided safety methods training resulting in a 100% reduction in injuries.
* Developed action plans to improve customer service and reduce service failures
from missorts and PLIBs.
* Maintained service standards by increasing packages scanned and improving scan
ning frequencies by 2%.
Recognition/Awards
Co-Chaired Employee Retention Committee 2003 - 2005
Co-Chaired Health and Safety Process, UPS 2001 - 2003

EDUCATION
University of Louisville, Cum Laude Louisville, KY Bachelor of Science
, Business Administration; Minor Finance
* John Brown Scholarship in Accountancy
* Dean's List
* Kappa Kappa Psi Fraternity, Historian
* Rank Leader, University of Louisville Bands