NATHANIEL L.

HILL II
234 11th Street NE Mobile: 202.487.7890
Washington, DC20002 Home: 202.543.7890
nh96118c@westpost.net

SUMMARY
Demonstrated experience and expertise in moving organizations to
newer success levels and achieving results. Proven change manager
possessing excellent business development skills
to lead organizations towards excellence.

SIGNIFICANT SKILLS
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Revenue Development
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P&L Analysis and Control
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MS Office
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Organizational Innovation
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Team Development and Leadership
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Motivation and Coaching

PROFESSIONAL EXPERIENCE
IMAGERIGHTS INTERNATIONAL INC. APRIL 2010 a" JUNE 2010
DIRECTOR OF BUSINESS DEVELOPMENT
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Provided consulting services to indentify new strategic partnerships
and customer opportunities to ensure growth of a new startup company.
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 Developed new business model and roadmap strategy in order to take
the company's service offering to a new industry.
THOMSON COMPUMARK a" THOMSON REUTERS CORP. MAY 2002 a" NOVEMBER
2009
_(Intellectual property copyright and title search report services)_
GENERAL MANAGER, WASHINGTON DC
Direct and oversee all operational policies, objectives and
initiatives for the Washington DC business unitS, representing over
$5 million in revenue
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Increased revenue by more than 30% and operating income by 40% over
a three-year period.
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Developed new business stream with a competitive acquisition,
keeping overhead costs low and seamlessly incorporating the new
customer base into our business structure, resulting in the ability
to meet revenue goals in a declining economy.
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Achieved greater efficiencies and cost reductions in the production
process by streamlining research techniques and incorporating greater
quality controls.
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Empowered team leaders and management staff to take greater control
of product lines and staff development, thus increasing their
contribution to the success of their products while increasing morale
and staff involvement.
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Instituted Business Continuation Program, modifying it to the unique
qualities of the Nation's Capital for seamless implementation in a
unique location.
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Consistently exceed annual performance management goals and
expectations.
PIMS INC. 1994 - 2002
(public relations media and press distribution services)
Washington, DC and Chicago, IL
VICE PRESIDENT AND GENERAL MANAGER (1998-2002)
RESPONSIBLE FOR ALL SALES, STAFF AND OPERATIONS FOR CHICAGO AND
WASHINGTON LOCATIONS
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Instituted entirely new procedures and standards for running newly
supervised office in Chicago to bring service consistency
company-wide.
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Supervise the training and development of all office staff, ensuring
a solid, consistent phenomenal customer experience and high-quality
service offering.
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Accountable to the company President for meeting all sales and
profit goals.
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Provide direction for company web site development and other
marketing efforts.
GENERAL MANAGER (1994-1998)
PROVIDE AND DIRECT ALL HUMAN RESOURCES ACTIVITIES
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Determine work force needs and control all recruiting and hiring
practices.
Provide all training and motivating needs to ensure a developed and
highly productive work force.
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Control all staff performance documentation and conduct performance
reviews for merit increase determination.
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Instituted a new corporate culture to provide consistent work
quality in a diverse office setting.
DEVELOP AND DIRECT SALES & MARKETING PROGRAMS TO EXPAND CLIENT BASE
& STRENGTHEN AWARENESS OF SERVICES.
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Designed and produced capabilities brochure, client surveys
marketing programs and advertising.
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Expanded products and services to better service clients and
increase competitiveness.
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Develop and promote new services utilizing innovative approaches to
value pricing.
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Train and motivate account staff in order to exceed sales and profit
goals.
DIRECTLY CONTROL BUDGET AND EXPENDITURES TO ENSURE COST-EFFECTIVE
ALLOCATIONS OF COMPANY RESOURCES.
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Implemented new accounting procedures to efficiently control
payables and receivables.
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Increased cash flow dramatically by establishing constant invoicing
and collection efforts.

WILSONS LEATHER
CORPORATE HEADQUARTERS 1990 a" 1994
Minneapolis, MN
Communications Coordinator
MANAGE, EDIT AND APPROVE ALL INTERNAL FIELD COMMUNICATIONS
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Instituted standards for new computer-based communications from the
corporate office to all field audiences to improve compliance with
company direction.
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Developed written and on-line communications and training seminars
for office staff to develop consistent written and verbal
communication guidelines.
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Revised policies and procedures for appropriateness and
competitiveness in a 600 store retail company.
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Scripted and approved video training series for appropriateness for
new computer-based POS systems.
RESPONSIBLE FOR ALL CUSTOMER SERVICE COMMUNICATIONS
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Incorporate problem-solving skills to resolve all customer disputes
reported to the corporate headquarters.
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Act as consultant for appropriate action or communication in crisis
situations to reduce negative publicity and increase satisfaction.
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Monitor and analyze customer service trends for on-going
improvements.
DEVELOP, PUBLISH AND CONTROL OPERATIONS MATERIALS
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Created a user-friendly format and graphic layout for existing and
new on-line operations manuals to improve their effectiveness and
efficiency.
 VOLUNTEER EXPERIENCE
AARP FOUNDATION, Washington, DC
Present
_Virtual Job Coach/Information Navigator_
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Provide participants with job seeking skills, information and
services that helps them find and maintain employment.
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Assist program participants/clients to facilitate their ease in
accessing and using the AARP WorkSearch Assessment System.
WHITMAN-WALKER CLINIC
Present
_Peer Counselor_
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Provide one-on-one peer counseling
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Provide clients with information and emotional support
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Deliver services within a context that is culturally sensitive and
respectful
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Provide feedback and collaborate with staff, and fellow volunteers
EDUCATION

BA, COMMUNICATION, The Ohio State University - Columbus, OH