MARGERY â⠬ŠMIMIâ⠬ KELLER

1707 Tidewell Trace, Lawrenceville, Georgia 30043

678.480.3316
mimi.keller@yahoo.com

SENIOR MANAGEMENT
FOCUS OF INTEREST: PROJECT / PROGRAM MANAGEMENT & INFORMATION TECHNOLOGY

QUALIFICATIONS SUMMARY
Seasoned and exceptionally well-qualified manager with experience in overseeing
various concurrent projects. Established record of managing and directing multi
-departmental teams and communicating with stakeholders at all levels including
C-level positions. Strongly committed to providing expertise in managing all pha
ses of a project, including resource assignments, creating and maintaining proje
ct plans, constant communication, and implementing products.
- Demonstrated excellent analytical and communication skills as well as ex
ceptional talent in planning, decision-making, problem solving, and exceeding cu
stomer satisfaction.
- Results-oriented with solid track record of meeting deadlines while exce
lling at team building.
- Proven success in developing and implementing solutions that save costs,
enhance performance, and deliver positive bottom-line results.

PROFESSIONAL EXPERIENCE

THE NETWORK, INC., ATLANTA, GA

Software Development Manager 2008-Present
Oversee development and project management of web-based applications for a techn
ological company focusing on ethics and risk management, while performing all ma
nagerial duties including hiring, firing, and conducting assessment of the devel
opment staff in the team. Supervise multi-department teams and communicate with
stakeholders at all levels including C-level positions.
- Effectively delivered nine significant enhancements and three new produc
ts in a 12-month time period.
- Managed project plans, which include, gathering requirements, reviewing,
coding, testing, training, market communication, creation of user guides, and o
ther deployment tasks.
- Provided strategic and creative solutions to overcome issues and keep pr
ojects on track.
- Directed and managed stakeholder expectations.
- Played a key role in building cohesive teams from cross-functional group
s such as product management, client services, marketing, training, and IT depar
tments.
- Prepared and provided a status report template, which organized meetings
and developed communication through publishing upcoming milestone dates; compil
ing issues, questions, and decisions made; as well as documenting outstanding ta
sks for all involved teams.
- Presented a Resource Usage worksheet that depicts how each personâ⠬⠢s time is sp
across all projects and when available to start new work.
- Built and launched an internal client profile application which resulted
in an 88% reduction in labor cost within three months.
- Championed two projects that had the potential to produce revenue, parti
cularly important in the economic environment.
- Prepared plan that effectively managed resources and identified time slo
ts that reduced consequences to other on-going projects.
- Presented plan to product management and other stakeholders and received
approval to proceed.
- Generated an additional $500 thousand in revenue, as well as acquired a
new partner who is projected to provide significant and continuous business for
the company.
- Successful management of team resulted in three members recognized with
the Employee of the Quarter award and another member received the Employee of th
e Year award, including promotion of a developer and a team led to senior develo
per and manager positions respectively.
- Coordinated with auditors to obtain SAS70 certification.

IPS-SENDERO, ATLANTA, GA
Software Development Manager 2003-2008
In charge of the profitability products, Relationship Profitability Manager and
Catalyst as well as managed several legacy applications, such as Customer Profit
ability System, Budget and Planning System, Product Profitability System, and Or
ganizational Profitability System.
- Collaborated with business analysts in obtaining customer requirements;
converted the information into written functional / technical specifications; co
mposed scope documents; assisted in estimating effort and duration of tasks; dev
eloped project plan; directed change control; provided input to technical writer
s for user guides; and reported project status directly to director-level manage
ment and project stakeholders.
- Ensured timely execution of major releases while monitoring four legacy
applications maintenance.
- Trained team members to improve job skills that benefited the employees
and the company.

MARKETPLACE MINISTRIES, INC., DALLAS, TX

Director of Information Technology 2002-2003
Worked with the company in executing web application to be used by chaplains thr
oughout United States. Monitored the performance of contractors in developing th
e application to secure fulfillment of business requirements. Took charge of all
technological issues, from removing worms and viruses, to responding to Microso
ft Word inquiries.
- Generated and maintained the IT budget for the entire company.

EARLIER CAREER
IPS-SENDERO, ADDISON, TX
Software Development Manager 1997-2002
Software Developer / Team Leader 1990-1997
ELECTRONIC DATA SYSTEM (EDS), PLANO, TX
Systems Engineer (Developer) / Team Leader 1985-1990
IBM, ALBUQUERQUE, NM
Marketing Sales Assistant 1983-1985

EDUCATION
Bachelor of Arts in Economics Minor in Computer Science ~ UNIVERSITY OF NEW MEXI
CO, ALBUQUERQUE, NM

PROFESSIONAL TRAINING
Performance Management ~ Targeted Selection (Behavioral Interviewing) ~ Performa
nce Reviews
Insights Discovery (Personality and Work Styles) ~ Providing Constructive Feedba
ck ~ Change Management
Critical Conversations ~ Drug Free Workplace (All Associates) ~ Drug Free Awaren
ess (Management)
Preventing Sexual Harassment ~ Employee Motivation ~ Managing Projects with Micr
osoft Project

TECHNICAL SKILLS
LANGUAGES TEAMS UTILIZE .NET, C#, ASP.NET, JavaScript, HTML, XML, SQL, VB
APPLICATION ARCHITECTURE n-Tier, Client-Server Architecture; Web and Shri
nk-Wrapped Applications
MICROSOFT OFFICE SUITE Project, Word, Excel, and PowerPoint