Kristen Savko Lagao

2312 3rd Avenue, #523

Seattle, WA 98121
t 614 893 6369
f 614 846 8786
Objective
I am looking for employment where my background in sales, marketing and public r
elations will contribute to company success. Furthermore, I am a skilled commun
icator and would like to apply my decade of recruitment experience to everyday o
perations.
Education
The Ohio State University, Columbus, Ohio- Bachelor of Social and Behavioral Sci
ence, Sociology, 2009
Strengths
Exceptional communication and public relations skills. Influential write and le
ader. Apple and Microsoft proficient.
Work Experience
Trainer and Sales, Apple Inc.; Columbus, Ohio- 2004-2006, 2008-2009
Vastly improved training by redesigning materials and adding consistency. Condu
cted large training seminars for all new employees and intimate 'continuing succ
ess' seminars for veteran staff members. Effectively led a task force to enhanc
e store morale, resulting in survey documented improvements. Contributed to suc
cessful rollout of company-wide mentor program. Responsible for significant sal
es revenue and countless return customers. Cultivated expert communication and
public relation skills.
Mentor, Apple Inc.; Honolulu, Hawaii- 2006-2008
Planned and executed large-scale recruitment events for staffing new retail stor
es, including one flagship location. Mentored over 400 new employees, including
higher management staff and additional Apple trainers. Successfully trained em
ployees on devices including the iPhone before million dollar launch event(s).
Fostered million dollar business contract with local company, as well as other l
arge profit relationships. Aided in world renowned visual organization and stor
e displays. Won achievement award and national recognition.
Intern, Human Resources, The Ohio Department of Commerce; Columbus, Ohio- 2003-2
004
Designed department's first 'exit interview' survey, resulting in improved feedb
ack upon employee departure. Built Microsoft Access database of state arbitrati
on results. Oversaw summer internship program, including organizing field trips
, highering speakers and conducting interviews with political officials. Author
ed children's book about responsible spending for The Division of Financial Inst
itutions.
Director, Association of Big Ten Students, Undergraduate Student Government, The
Ohio State University; Columbus, Ohio- 2000-2002
Ran a team of nine people, responsible for networking with other Big Ten Confere
nce schools. Surveyed Big Ten college campuses and allocated funding for local
improvements, such as campus safety and the renovation of the Student Union. Re
cruited and interviewed volunteers for student-run organizations.
Community Experience
Ohio Substitute Teacher, K-12, Delaware, Franklin and Union counties- 2010
Special Olympics Hawaii, Swimming Volunteer- 2007-2008
Special Olympics Ohio, Weightlifting Volunteer- 2002-2004
President of Recruitment, Kappa Delta Sorority, The Ohio State University- 2002-
2003
Get Out And Vote Campaign, Local and National Volunteer- 1999-2004
Special Achievements
Summited Hawaii's Mauna Loa Volcano at 13,700 feet above sea level- May, 2008
Won Achievement Award and national recognition for making major company contribu
tions- Apple Inc., July, 2008