Jake Brown (925) 577-0030

Danville, CA
Profile:
Pragmatic, analytical senior business executive with extensive experience in sta
rt-up, turnaround and ongoing improvement of companies. Strong planning, organiz
ational and leadership skills. Proven interpersonal, communication and team buil
ding abilities. Instrumental in growing companies while maximizing sales, market
share and profits.
Business Experience:
CARTRIDGE WORLD AMERICAS Emeryville, CA 2008-2009
Senior Vice President, Operations
* Oversight of all franchising related development and operations.
* Departmental oversight of Marketing, Training, Franchise Development, Purchas
ing/Distribution, Store Development and Field Operations.
* Increased net profit from -1.6M to $400K in first full year and added 5 new m
aster franchisees.
* Responsibility for the Americas, with 30+ master franchisees and 650 operatin
g franchise stores, which is part of a global 1600+ store company.
CARTRIDGE WORLD CA/HI Emeryville, CA 2004-2008
CEO/COO, Master Franchisee
* Operating partner with oversight of all franchising related development & ope
rations.
* Execution of this program including franchisee recruitment and sales, real es
tate, store design and development, ongoing franchisee support, regional marketi
ng and advertising, etc.
* Development of 45+ stores in Northern California & Hawaii.
* Complete start-up from nothing to system sales in access of $10M per year and
a very profitable concern.
* Sold the master franchise territory for 10X the original purchase price.
T-MOBILE Concord, CA 2001-2004
National Exclusive Dealer Program
* Oversight of all development of branded dealer locations on a national basis,
including stores and mall kiosks, totaling over 200 units in the first 2 years.
* Development of this new program from start-up, including dealer recruitment,
real estate, store design/development, signage, merchandising, fixtures, ongoing
dealer support, etc.
* Close interaction with the entire national distribution team of T-Mobile to i
ncrease the percentage of branded dealer distribution.
* Responsible for brand image, store quality and dealer performance for this pr
ogram.
* This program became the most successful independent dealer channel for T-Mobi
le.
EPHONES Fremont, CA 1997-2001
Senior Vice President
* Instrumental in the 10x sales growth of the company.
* Management of all aspects of sales, business development, contract negotiatio
ns, human resources, merchandising, training, customer service, call center, and
general executive duties.
* Instrumental in growing the business from 7 corporate employees and 3 retail
stores to a 150+ employee business with 33 stores.
* Direct involvement in three rounds of financing, in excess of $26 million, le
ad contact with attorneys and investors, including private individuals, venture
capitalists and strategic investors.
CALIFORNIA CLOSET COMPANY, INC. San Francisco, CA 1995-1997
Vice President
 * One of three officers of the company that lead this $110M franchise company f
rom an unprofitable concern to a highly profitable company resulting in a resale
that provided a high multiple return on investment in less than 3 years.
* Increased franchise fee revenues 50% in first year, maintaining that level.
* Completed international master license agreement in Singapore.
* Sold the only two company owned units for over $1 million resulting in the ea
rly buy out of the company from Williams-Sonoma at a discounted basis.
* Oversaw the training and franchisee consultation that directly impacted the f
ranchise revenue growth in excess of 25% in less than two years.
ROUND TABLE FRANCHISE CORPORATION San Francisco, CA 1991-1995
Director, Franchise Sales & Real Estate
* Increased franchise fee revenues 60% in first year and maintained that level
for this $350 Million company.
* Initiated new franchise development in new markets, including Denver, Phoenix
, Las Vegas and Seattle, leading to increased revenues.
* Completed an international master license agreement for Bahrain.
* Oversight of all real estate negotiations, assistance and approval.
* Oversight of all architectural design and store development.
COMPUTERLAND CORPORATION Pleasanton, CA 1987-1991
Director, Market Development & Field Operations
* Oversight of all franchise/market development for the thirteen most western s
tates.
* Franchise unit sales in excess of $755 Million with growth in excess of natio
nal averages for this $2.1 Billion company.
Education:
Bachelor of Arts, Architecture
University of California, Berkeley
Professional Affiliations:
Member, International Council of Shopping Centers
Member, International Franchise Association