Jauron E.

McClendon
P.O. Box 855
Mobile, Alabama 36601
251-648-6232
Email: jma0337e@westpost.net

Summary:
To obtain a position in a field that enables me to demonstrate my desire to perf
orm in a demanding environment, with my skills of public relations, the art of c
ustomer service, the ability to work independently, and strong communication ski
lls, will allow me to secure employment in a stable environment which allows for
growth.
Education:
John S. Shaw High School
Mobile, Alabama
High School Diploma
Faulkner State Community College
Bay Minette, Alabama
August 2002- February 2007
Associates Degree- Criminal Justice
Faulkner University of Mobile
Mobile, Alabama
February 2007- August 2008
Bachelor Degree- Criminal Justice
Kaplan University
Ft. Lauderdale, Florida
October 2008 a" Current
MBA
Experience:
CPSI
Mobile, Alabama
2010-current
Support Staff
a Travel 90% of the time to sites and work side by side with staff to ensure tha
t they have all the tools need to navigate through the system
a Perform training classes on the functionality of the software system that the
company implements on site
a Handle service calls in house, assist client with problems with the data base
via, phone, internet or fax
Enterprise Rent-A-Car
Mobile, Alabama
2009-2010
Rental Manager Trainee
a Complete daily opening task, rental callback, delinquent cash, and service cal
lback reports
a Handle customeras reservations assist customers with the rental process
a Complete marketing to existing customers and to potential corporate accounts
a Assist with loss control, conversions, and repoas
a Complete bank deposits, and end of day reports
New Way Out Corporation
Mobile, Alabama
2008-current
Direct Care Specialists
a Provide care for Juvenile teens, which includes providing guidance, training,
and other tools necessary in their daily activities
a Complete daily documentation in relation to the states requirements
a Perform a variety of duties necessary for the basic living conditions of the t
eens in the home
a Transport teens to approved events, or recreational activities as needed
Ryder Transportation
Mobile, Alabama
2006-2009
Rental Sales Representative
a Complete a daily yard check to ensure that all vehicle are accounted for at th
e location
a Check reservations and match available units to customer reservations
a Process a daily checks and balance log and complete bank deposits as needed
a Perform marketing calls to clients to offer assistance with any of their renta
l needs
a Process credit request for customers to establish a company line of credit
a Handle all damage issues for my location-contacting the customer, getting esti
mates, getting purchase orders, and processing invoices in a prompt manner to en
sure payment to the company
a Responsible for opening and closing of the location on a daily basis
Office Depot
Daphne, Alabama
1999-2007
Service Solutions Manager
a Supervised the customer service department, and Authorized all returns over $1
00
a Provide options and solutions in handling customer needs
a Produce staff weekly work schedules, Organized training sessions for new hires
a Guaranteed customer satisfaction by personally overseeing the performance of t
he staff
a Ensuring that registers are balanced at the end of shifts, conducting cashier
audits at random and performing bank deposits
a Handle telemarketing order issues for delivery customers
Stein Mart
Daphne, Alabama
2002-2004
Cashier/ Sales Associate
a Switchboard operator
a Merchandising
a Customer Service, Cashier and Sales
The Grand Oak Restaurant
Saraland, Alabama
1997-1999
Short Order Cook
a Supervised kitchen staff
a Prepared entrees to customer orders
a Various kitchen duties
Reference:
Available upon request