(909)429-4402 / Mobile (909) 210-9025 gla6f79a@westpost.net Career Objective I'm looking forward to maximizing my experience, skills and knowledge in the pur suit of continuing success within a sales or management team in a company intent on providing opportunities for professional growth. Work Experience *Domestic and Export Sales and Customer Service - Binding and Laminating Machine s and Supplies, Document Finishing and Presentation Systems and Synthetic Paper Sales for Manufacturer's US Subsidiary 8/2002 - Present Tamerica Products, Inc., Rancho Cucamonga, CA * Started as part of the Sales Support team, making collection calls, assisting in administrative work and reviving old inactive accounts assigned to me while m anaging our COO's existing domestic accounts. * Made full time Sale and Customer Service Representative in 3 months after cont inuously improving my sales by developing new accounts while taking care of our COO's customers' while helping improve the Service department's efficiency. * Currently responsible for business expansion and distributor management for ou r products across the US, Canada, Australia, Mexico and Peru. * As leadperson, responsible for organizing necessary arrangements for company b ooth exhibits and accommodations to at least two trade shows that we attend ever y year. * Involved in training new employees, giving orientations and product briefings particularly, but not limited to, newly hired salespeople. * Also actively involved in product design and branding development with the rep resentatives of our manufacturers, testing and evaluating samples of supplies an d prototypes of machines being considered for mass production, providing feedbac k on possible improvements in function, ergonomics, safety and aesthetics, as we ll as providing suggestions on product brand/model name, catalog design, product specials and the like, all aimed ultimately at improving marketability. * Prepared and presented midyear and fiscal yearend reports covering comparisons and analysis of actual sales performance versus targets set at the start of th e year, as well as goals and action plans for the next half or the next fiscal y ear. * Highlights of my tenure in this company so far are the following: - 4 out of past 7 years highest in sales budget achievement - recipient of Top Salesman Award for Budget Achievement for 3 consecutive year s - 4 consecutive years 95% or higher achievement on approved gross profit budget - 6 consecutive years perfect attendance awardee - 7 consecutive years of increasing gross profit contributions - elected as President of the TPI Club, an association composed of full time em ployees of Tamerica, in 2003-2004 *Budget Analyst/Collections Officer _ Property Management 1/2002 - 8/2002 Landmark Equity Management, Inc., Sherman Oaks, CA * Reviewed budget allocations for renovations of newly purchased properties such as commercial and residential buildings. * Ensured the effective collection of receivables from residents to the company. I also coordinated with the Company's legal department in representing the comp any in the resolution of its unlawful detainer and money judgement cases. *Sales Manager - Automotive Sales 5/2001 - 10/2001 Citimotors Mitsubishi, Inc., Makati, Philippines * I implemented, monitored and evaluated sales programs for the improvement of t he company's profitability as well as the professionalism of its Sales personnel . *General Sales Manager -Automotive Sales 11/1994 - 12/2000 Toyota Shaw Group of Companies, Mandaluyong and Makati, NCR P hilippines * Formulated, inplemented and evaluated sales plans and programs aimed at achiev ing the financial and business goals of the Company in coordination with the Sal es Management Team (composed of 6 Group Sales Managers and 1 Sales Admin Head). * Started out as a Marketing Professional for the Vehicle Sales Department and w as named one of the top Marketing Professionals of the Toyota Network in the Phi lippines in 1995 and 1996. * Promoted to the position of General Sales Manager in December 1999 to manage t he 66 strong Sales Team of the Group's fledgling Makati City branch. * In my one year in this position, we were able to win the Toyota Touch Award fo r Best Sales Department in Customer Satisfaction in the year 2000. * Streamlined operations and implemented new programs that increased the departm ent's income compared with 1999 results by 255% from 5.5M to 14.3M and improved the product knowledge rating of the branch's sales force from 12th in 1999 to 2n d in 2000 out of 16 companies. *Dealer Sales Trainer - Automotive Sales 4/1997 - 9/1998 Toyota Shaw Group of Companies, Mandaluyong, Pasig and Makati, NCR * Implemented sales training programs formulated in coordination with the Sales Training Group of Toyota Motor Philippines. * Improved the Product Knowledge rating of the three dealerships from 4th to 3rd overall among 12 other companies. The Customer Satisfaction rating also improv ed from 5th to 3rd that same year. Education University of the Philippines, Diliman, Quezon City Philippines - with U.S. based academic evaluation and accreditation/equivalency report for a Bachelor's Degree in Business Administration Skills * Proficient in MAS90, Windows and MSOffice software * Sales and Marketing skills * Excellent communication and presentation skills * Leadership, management and performance coaching skills * Training and development skills Languages * English (Fluent - Wide Knowledge) * Tagalog (Fluent - Wide Knowledge) * Capampangan(Fluent - Wide Knowledge) Training and Seminars Attended - Team Building and Enhancing Performance Coaching Seminar by Guthrie Jensen, Ph ils. in 1997 - Enhancing Supervisor's Productivity by the Personnel Mgmt. Assn. of the Philip pines in 1997 - Trainors' Training on Customer Satisfaction by the Toyota Motor Philippines Sa les Training Group in 1997 - Toyota Marketing Professionals Success Program by Guthrie Jensen, Phils. in 1 996 References * Oscar Manansala (909) 297-1263 Personal COO - Epic Inc. * Nikolai Buncio (909) 223-9970 Personal VP - Wells Fargo * Jorge Argueta (909) 476-6033 ext. 103 Professional Expo rt Manager - Tamerica * Levy Narvaez (909) 476-6033 ext. 102 Professional Dome stic Sales - Tamerica * David Nigro (303) 655-0280 Professional Owner - Commercial Binding Corp. * Fred Nief (877) 434-5600 Professio nal President - Plastic Binding & Laminating Additional Info I was raised by my parents and trained throughout my education and early work ex periences to maintain a courteous and professional manner in dealing with others . I value practical solutions in problem solving. KAIZEN plays a major role in m y way of thinking. I am an excellent team player and a fast learner who can work well under pressure and with minimum supervision. I also value integrity and in giving rewards based on merits. Results of Jobstreet Personality Test: Emotions - dynamic and active, strong-willed and decisive, unemotional, compulsi ve need for change/improvement, independent At Work - Born leader, not easily discouraged, goal oriented, organizes well, of ten sees whole picture and seeks practical solutions, spontaneous, insists on pr oduction, stimulates activity and thrives on opposition, is usually right, often excels during emergencies, will work for group activity, optimistic.