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HECTOR B.

PASQUIN
42-15 81st Street, Apt.3E
Elmhurst, NY 11373
(347) 613-4911
hpa79790@westpost.net
SUMMARY:
A result driven and highly experienced management
professional with over thirty years of progressive
experience in planning, budgeting, operations, internal
controls, customer service, and administrative in universal
bank. Significant experience in business development, new
product marketing, sales, and lending. Demonstrated
leadership skills with the ability to foster teamwork and
motivate employees at all levels, and ability to coordinate
the work and resources of several departments to accomplish
shared goals.
EMPLOYMENT HISTORY:
Philippine National Bank- Regional Service and Operations
Center Head, Visayas 2005-2008
*Managed fifty one branches with five hundred fifty officers
and rank-and-file employees.
*Directly supervised four Regional Service Managers (RSM).
*Formulated direction and strategy and planned activities to
achieve goals.
*Awarded by the president for delivering a very satisfactory
performance (ranked number 2 out of 25 regional offices
nationwide).
*Discovered irregularities and abuse of power perpetrated by
a Regional Service Manager and a Business Manager resulting
in the dismissal of the former and the suspension of the
latter.
*Prepared annual budget for the group in coordination with
the four Regional Service Managers.
*Reviewed and analyzed actual operating overhead vis-a-vis
budget on a monthly basis and instituted measures to operate
within the budget.
*Monitored strictly branches' compliance to audit
recommendations.
*Dispatched RSMs to conduct review of branches' operations
on a quarterly basis to ensure adherence to the government
banking regulations as well as the bank's policies and
procedures.
*Assembled a core group of officers to conduct the training
of officers and rank-and-file employees.
*Conducted quarterly and yearly evaluation of branches
performance with RSMs in attendance.
*Designated concurrent Regional Service and Operations
Center Head for Mindanao (with four regional offices and
fifty two branches) for 3 months when the former center
head retired.

Philippine National Bank- Regional Service Manager 2003-2005


*Managed ten branches with one hundred ten employees.
*Implemented re-engineering of systems and procedures.
*Downsized branch personnel by 25%.
*Reduced operating overhead by 20% which made 80% of
branches profitable.
*Improved audit performance of branches from 40% passing to
100% passing.
*Streamlined work processes to improve productivity and
customer service.
*Conducted quarterly review of branches operations to ensure
adherence to government banking regulations as well as the
bank's policies and procedures.
*Discovered fraud perpetrated by a Business Manager and two
rank-and-file employees resulting in the suspension of the
former and dismissal of the latter.
*Took immediate action on clients' complaints on service
delivery to ensure clients' retention.
*Reviewed branches' operating performance on a monthly
basis.
*Promoted as Regional Service and Operations Center Head of
Visayas.
Union Bank of the Philippines- District Sales Manager,
Visayas/Mindanao 2000
*Managed twelve sales officers from eight cities.
*Achieved the department's goal.
*Convinced three multinational companies (Johnson & Johnson,
Procter & Gamble, and Unilever) to open deposit account due
to new product offered.
*Made sales presentation to various big potential clients.
*Called on municipalities and government agencies to develop
deposit relationships.
*Coordinated with other departments for a scheduled
marketing campaign.
*Worked closely with other groups to facilitate and expedite
approval of clients' loan requirements.
Other positions with Union Bank of the Philippines
*Area Head, Visayas 1996-1999
*Area Head, North Luzon 1991-1996
*Branch Manager,San Fernando Branch 1986-1991
*Manager-Branch Planning, Operation, and Control
*Department 1984-1986
EDUCATION:
2002 Completed the academic requirements for the Master of
Management major in Business Management
University of the Philippines in the Visayas
Iloilo City, Philippines
1975 Bachelor of Science in Commerce-Accounting
University of Iloilo
Iloilo City, Philippines
REFERENCES:
Mr. Omar Byron Meir
Director (former president)
Philippine National Bank
Mrs. Florencia G. Tarriela
Chairperson
Philippine National Bank

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