OBJECTIVE

To obtain an administrative position where I can utilize my expertise in adminis

tration, special projects and computers in support of organizational and executi
ve-level goals.
SUMMARY OF PERSONAL AND PROFESSIONAL QUALIFICATIONS
Computer literate and internet savvy.(PowerPoint, Word, Excel, Outlook)
Excellent professional communication skills.
Superior attention to detail, calm under pressure, proactive and confident.
Outstanding ability to develop and maintain constructive and cooperative working
relationships with individuals at all levels of the organization.
EXPERIENCE
2009 Present Childrens Hospital of Michigan Detroit, MI
Administrative Secretary II
Assistant to Director of Corporate and Foundation Giving and Cause-Related Marke
ting. Participate in fundraising efforts to purchase hospital equipment and hea
lthcare programs for medically challenged children. Research individual and corp
orate prospects for capital campaign. Assist in planning various fundraising ev
ents for the hospital. Interact with members of the public, patient families an
d hospital staff in accepting donated items. Maintain highly confidential and s
ensitive data. Proofread grant proposals and all correspondence to and from the
director. Maintain directors daily calendar, meeting arrangements, interviews a
nd conference calls. Arrange travel schedules and reservations. Assist in prep
aration of department budget and track expenditures. Record minutes for meetin
gs. Compile and produce reports, compose and prepare correspondence, and produc
e other printed materials. Obtain needed requisites and departmental approvals t
o purchase services, products and reimbursable items.
2005 2009 Snelling Personnel Services Roseville, MI
Administrative Secretary, data entry clerk
Performed administrative and office support activities for multiple supervisors.
Duties included routing telephone calls, receiving and directing visitors, wor
d processing, filing, data entry, and faxing. Assisted with administrative work
, processed resumes and employment applications, and maintained conference room
and appointment scheduling. Read source documents such as invoices, checks, and
confidential records and entered data in specific data fields using keyboards a
nd scanners. Managed quality control process by re-entering data in verificatio
n format to detect errors, located and corrected data entry errors, and reported
them to supervisors. Maintained logs of activities and completed work.
2000 2005 Carboloy Inc. Warren, MI
Import/Export Clerk, Customer Service Representative
Created export documentation and ensured export compliance for domestic and inte
rnational shipments, applying global requirements for export. Conducted root cau
se analysis for shipping and carrier defects. Responsible for training and super
vising three employees. Managed a high-volume workload within an intense deadli
ne-driven environment. Retrieved and processed customer orders via fax, phone a
nd email. Checked system for product availability, processed return authorizatio
ns, properly credited customers accounts, tracked customer orders, investigated
delayed or lost shipments. Made corrections to orders per customers requests, m
aintained organized files of processed orders and backorders. Served as administ
rative liaison between warehouse and customer service department.
EDUCATION: Pursuing Bachelor of Arts in
English University of Phoenix