Bruce Abby

P.O. Box 1335

Sun City, AZ 85372
(313) 737-9790
bab13cc8@westpost.net
EDUCATION

Masters of Business Administration, Global Management, 2002

University of Phoenix; Southfield, MI
Post-Bachelor Certificate, Forensic Investigation, 2005
Wayne State University; Detroit, MI
Bachelor of Science, Mortuary Science, 2000
Wayne State University; Detroit, MI
Three Year Certificate, Mortuary Science, 1985
Wayne State University, Detroit, MI

WORK EXPERIENCE
Job Title: Owner/Funeral Director/Embalmer.
Duties: Operate within the states of Michigan and Arizona as a professional trad
e embalmer specializing in handling difficult cases including but not limited to
Acquired Immune Deficiency Syndrome, Edema, Reconstruction and Traumatic death
cases. Perform professional services as a Funeral Director helping families thr
ough their transitional loss of a loved one. Arrange and organize family and fr
iends of decease as pallbearers and honorary groups. Prepare cadavers for first
viewing and final interment in conformity with legal requirements. Services uti
lized to prepare donor cadavers for anatomical study to be shipped to both natio
nal and international locations.
Administer chemicals in accordance with the laws. Maintain knowledge and cond
uct research of standard concepts, practices, and procedures within the field.
Maintain financial records, order merchandise, and prepare accounts for services
.
Employers Information: Abbys Embalming Services
P. O. Box 1335
Sun City, AZ 85372
Supervisors Information: Bruce Abby, Owner
(313) 703-8766
Employment Dates: 01/1992 to present

Job Title: Preparation Room Supervisor/Funeral Director/Embalmer.

Duties: Responsible for a broad range of functions that facilitated a premier le
vel of client family satisfaction. Interacted with other professionals in addit
ion to the general public in a manner that benefited the funeral business and th
e public as a whole. Utilized the proper techniques required to safely handle t
he preparation of human remains, including universal precautions, communicable d
iseases, and embalmed both autopsied and un-autopsied remains. Employed my know
ledge of legislative requirements to determine the proper procedures for prepari
ng and burying bodies. Interacted directly with the families of the deceased to
establish first contact via phones and/or the removal of the cadavers from prem
ises. Provided organized services, expertise, guidance, management, and resolut
ion management skills to handle administration issues. Managed the case load fr
om three sites adapting to shifts in priorities, timetables, and unforeseen dela
ys regarding the bodies or equipment issues. Implemented a preventative mainte
nance strategy designed to alleviate situations that may cause unsanitary condit
ions in the work environment.
Employers Information: Bunker Family Funerals and Cremation
3529 East University Drive
Mesa, AZ 85213
Supervisors Information: Jay Furness
(480) 830-4105
Employment Dates: 03/2010 to 07/2010

Job Title: Executive Branch Manager/Funeral Director/Embalmer.

Duties: Licensed Funeral Director and Embalmer for this location. Managed the f
uneral home operations, including the hiring, training, supervision of funeral a
ttendants and other staff. Oversaw the preparation and care of the remains of t
he people who had died. Performed embalming duties as necessary. Arranged the
removal of cadavers from health care facilities, hospitals and private residents
. Planned, scheduled, and coordinated funerals, burials and cremations, arrange
d details such as floral delivery, funeral escorts and the time and place of ser
vices. Informed survivors of any benefits they may be eligible to receive. Mai
ntained an itemized record of each individuals personal effects. Consulted with
families or friends of the deceased to arrange funeral details such as the word
ing of the obituary notice, casket selection, and planning. Obtained informatio
n needed to complete required legal documents such as death certificates, burial
and cremation permits. Liaison between the funeral home and cemetery in rega
rds to the opening and closing of the grave and the follow up in securing the he
adstone. Managed the acquisition of casket inventory and embalming supplies.
Employers Information: Crystal Rose Funeral Home
9155 West Van Buren
Tolleson, AZ 85353
Supervisors Information: Jeff Stephens
(623) 936-3637
Employment Dates: 05/2007 to 06/2008

Job Title: Funeral Director/Embalmer

Duties: Performed the duties of a funeral director, including the coordinating o
f funeral activities as needed. Conformed to state laws and guidelines in regar
ds to health and sanitation requirements concerning embalming. Applied cosmetic
reconstructive skills to give the decease a lifelike appearance. Performed spe
cial procedures necessary when preparing remains for transport out of state or c
ountry, or when death was caused by infectious disease.
Employers Information: Chapel of the Chimes
4670 South Inkster Rd.
Westland, MI 48186
Supervisors Information: Essie Williams
(313) 295-2500
Employment Dates: 12/2005 to 05/2007

Job Title: Administrative Clerk/Material Handler/Floater

Duties: Managed inventory control to prevent profit loss by monitoring problem a
reas of operation. Conducted vehicle inspections before and after the auto pain
t process for 200 trucks daily for the fleet division. Rotated as a dispatcher
and billing clerk in addition to driving a hi-lo and working in the paint depart
ment among other rotating duties.
Employers Information: Daimler Chrysler
21500 Mound Rd.
Warren, MI 48091
Supervisors Information: Sam Webster
(586) 497-2400
Employment Dates: 08/1999 to 04/2007

Job Title: Operations Manager/Funeral Director/Embalmer

Duties: Ensured the business provided the services that met the needs of the con
sumer. Determined the staffing needs and responsibilities required to meet busi
ness goals on a day to day basis. Provided information on funeral service optio
ns, products, and merchandise, and maintained a casket display area. Offered co
unseling and comfort to bereaved families and friends as needed. Arranged for c
lergy members to perform services for the decease. Contacted cemeteries to sche
dule the opening and closing of graves. Scheduled honor guards for military s
ervices for veterans. Participated in activities within the community to incr
ease awareness and revenue. Reshaped or reconstructed disfigured or dismembered
bodies when necessary by utilizing derma surgery techniques and material such a
s clay, cotton, plaster of Paris, and wax. Responsible for the inventory of the
deceases personal belongings.
Employers Information: Turner Funeral Home
1608 Francis St.
Jackson, MI 49203
Supervisors Information: Emma Turner, Owner
(Deceased)
Employment Dates: 09/1991 to 07/2000

Job Title: Material Handler/Side-Load Driver/Frame Inspector

Duties: Inspected large volume of frames for building trucks, buses and mobile h
omes. Earned certification as a side-load driver to move large frames. Became
adept at monitoring inventory control.
Employers Information: General Motors Detroit Assembly GMTG
601 Piquette
Detroit, MI 48202-3590
Supervisors Information: Steven Hunt
(313) 556-5000
Employment Dates: 10/1998 to 12/1998 (Plant Closed)

Job Title: Funeral Director/Embalmer

Duties: Performed the duties of a funeral director, including coordinating funer
al activities. Professional embalmer specialized in AIDS and HIV, Edema, and r
econstructive cases. Conformed to all state laws in regards to sanitation, pres
ervation, and restoration to the decease are met. Washed and dried bodies utiliz
ing germicidal soap. Dressed bodies and placed them in casket for viewing or di
rect burial. Arranged funeral home equipment and performed general maintenance.
Assisted with placing caskets in hearses and organized funeral procession to f
inal resting place.
Employers Information: James H. Cole Funeral Home
2624 West Grand Blvd
Detroit, MI 48208
Supervisors Information: Gail Washington
(313) 873-0771
Employment Dates: 02/1990 to 05/1993
OTHER QUALIFICATIONS
Certifications: Federal Emergency Management Assistance (FEMA) Course
Certification, Emergency Management Institute, May 2008
Licensure to Practice Board of Examiners in Mortuary Science, Licensures to Prac
tice in Michigan, (June 1990); Arizona (June 1996); Tennessee (November 2006-200
8)
National Board License - Conference of Funeral Services Examining Board of the U
nited States, Incorporate Tennessee (June 1985)
Professional Memberships: AFDA & MI Funeral Directors Association (1992-1998)

REFERENCES

Brent Elazier
Sales Representative & Licensed Funeral Director
Dodge Chemical Company
Detroit, MI
(313) 868-1820
belazier@comcast.net
Alexander Estrada
Compliance Administrator
Arizona State Board of
Funeral Directors and Embalmers
Phoenix, AZ
(602) 542-3095
Alex.Estrada@azfuneralboard.us
Frederick C. Sharp
Special Agent
Alcohol Tobacco Firearms & Explosives
Detroit, MI
(313) 815-9838
frederick.sharp@atf.gov
Rodolfo R. Thomas
Executive Director
Arizona State Board of
Funeral Directors and Embalmers
Phoenix, AZ
(602) 542-3095
Rudy.Thomas@azfuneralboard.us
Gail Washington
Manager& Funeral Director
James H. Cole Funeral Home
Detroit, MI
(313) 873-0771
Sbgwash51@aol.com