Victoria Litherland

5413 Wildflower Circle

Carmichael Ca 95608
Mobile 718 490-7967
Home 916 480-0910
Email: vlb4f94e@westpost.netSpinto1@aol.com
www.victorialitherland.com
SUMMARY OF QUALIFICATIONS
Ten years of administrative experience with demonstrated ability to handle diver
se and complex responsibilities. Self-initiator that works well independently an
d in a team structure. Able to handle multiple priorities and work in a fast-pac
ed environment. Strong project management and interpersonal skills.
COMPUTER SKILLS
Proficient in Word, Excel, PowerPoint, Access, WordPerfect, Microsoft Outlook an
d Scheduling, Visio, MS Project, Palm Pilot, People Soft, Adobe PhotoShop and Il
lustrator, Internet research with extensive experience with Mercury Interactive
research.
CITIGROUP 1999-Present
Executive Assistant to Head of Performance Management De
c 2007-August 2010
* Responsible for Expense Reporting and compilation of Financial records
* Travel planning for numerous International trips
* Web Time entry for Performance Management Group
* Calendar and all meeting arrangements
* General Administrative Skills needed for Senior Executive Office
* Responsible for expense reports, travel arrangements, time off tracking, and p
urchasing of all business related materials.
* Extensive meeting and conference planning including luncheons for entire Perfo
rmance Management Group
* P2P, Purchasing and Invoice processing
PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS
(the following positions were as a consultant in long term and short term assign
ments)

Executive Assistant to Head of Investor Relations

October 2007-November 2007
* General Administrative Skills needed for Senior Executive Office
* Fielded all high-level/Presidential Complaints and remedied problems for VIP C
ustomers
* P2P and Invoice processing
* Web T & E Expense reporting and processing
*
Executive Assistant to CFO Citigroup Ma
rch 2007-October 2007
* Responsible for Expense Reporting and compilation of Financial records
* P2P and Invoice processing
* Web T & E Expense reporting and processing
* Web Time entry for CFO Financial Group
* General Administrative Skills needed for Senior Executive Office
* Travel planning of both Executive Private Jet and commercial airlines
Executive Assistant to M & A Strategy February20
07-March 2007
* Responsible for Expense Reporting and compilation of Financial records
* Calendar and all meeting arrangements
* General Administrative Skills needed for Senior Executive Office
Administrative Assistant, Citibank, NA, .Cards, Customer Engagement, C
FONY2005 -2006
* Responsible for Compilation of Weekly Financial Analysis Power Point Presentat
ion for all of Discards Customer Engagement Group.
* Web T & E Expense reporting and processing

Administrative Assistant, Citibank Online Technology

2002 -2005
* Provide complete administrative support for Director of Technology in Citibank
Online e-Development, 6 direct reports and technology support staff.
* Coordinate schedules between Vice President, business partners, department sta
ff and outside clients.
* Produce weekly and monthly web site performance presentations with extensive P
ower Point presentations.
* Produce a Weekly Citibank online Performance error report.
* Prepared detailed analysis of various day to day metrics
Administrative Assistant, Citibank, N.A., Credit Cards,
1999-2002
* Performed a wide variety of duties and administrative responsibilities for the
Senior Vice President of Credit Cards
* Coordinated and scheduled appointments, operations, travel arrangements, confe
rences and recruitment interviews.
* Fielded all high-level complaints (Presidential Complaints) and remedied any a
nd all problems for VIP customers.
* Responsible for outside and inter/intradepartmental contacts by telephone, cor
respondence or in person.
* Planned monthly Citibank Awards in Excellence luncheons.

EDUCATION AND PROFESSIONAL TRAINING

Bachelor of Arts- Chapman University- Orange California