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Al Kleiva

951 Prairie Clover Drive

Romeoville, IL 60446
Home Phone: (815) 886-9681
Award winning Manager experienced in direct sales, sales supervision, operations
and staff mentoring. I am seeking a Management position where my talents and e
xperience can add value to a company and ultimately improve their bottom line
A professional with progressive management and operations experience. Proven tr
ack record for increasing revenue and decreasing expenses both locally and regio
nally. Special expertise in sales, marketing, analysis of financial statements,
budgeting, supervision, contract negotiation, and office administration. Instru
mental in increasing division sales from $4 million to $6 million in one year.
Achieved best performance in company's history by a Branch Manager with an opera
ting margin of 69% and 165% of budgeted revenue. Additional strengths in traini
ng, performance evaluation and team building. Computer skills include: MS office
suite, ProTracs, Real Logistics, Internet and Email
Strategic Manager/franchisee
Managed and directed start up of this independent commercial telecommunications
consulting firm.
Established Chicago region with full oversight for sales, operations, administra
tion, marketing, client relations, business development, accounting, finance and
P&L. Call on small to mid-sized businesses to conduct operational analyses, cr
eate business cases, compile project specifications/pricing and develop and pres
ent proposals to c-level executives and senior managers concerning voice and dat
a solution programs. Subsequent contract negotiations.
* Managed planning and start up of this new business, including compiling busine
ss and marketing plans and directing all sales and client relations efforts.
* Effectively manage company operations with limited overhead expenditures to ma
ximize profitability of contracts.
* Launched new technology programs supporting prospecting, client relationship m
anagement and creating and presenting business cases to prospective clients.
Branch Manager
Oversaw the operations with over 1,100 trailers and $2 million in sales. Instru
mental in successfully supervising four month operations transition of a buyout
and recognized for cutting expenses by 20%.
Sales and Marketing
* Oversaw 100 existing accounts and developed 15 new accounts.
* Verified monthly credit and insurance certificates resulting in determining cr
edit limits.
* Grew annual sales 17% through 4-5 weekly joint sales calls with Account Manage
r and 10 individual calls.
* Increased annual growth 20% developing and implementing the branch's marketing
plan for Branch.
* Collected on delinquent accounts; achieving goal of 2% of total revenue past d
Operations Management/Budget and Expenses
* Planned annual budget of $1.5 million for Branch and recognized for cutting ex
penses by 20%.
* Finished under budget by $25,000 overseeing semi-trailer annual repairs budget
of $300,000.
* Supported overall development, negotiation and management of major contracts.
* Achieved 100% customer satisfaction overseeing and participating in 24 hour em
ergency call program.
* Supervised and conducted annual performance reviews of 2 branch personnel.
* Facilitated weekly Operations and Sales meetings; Subsequent teleconference ca
lls to report results.
* Reviewed goals periodically assuring the location was on track for the year.
PLM TRAILER LEASING, INC. Romeoville, IL 1996-2006
General Manager, Dry Van Division, (2002)
Branch Manager, Chicago
Promoted to General Manager; complete P & L responsibility for division includin
g sales and operations of 3,500 semi-trailers.
Sales and Marketing/Training
* Increased actual total revenue 18% to 20% annually by developing marketing pla
ns and supervising sales efforts at three locations.
* Motivated personnel at quarterly team building & training meetings and spoke a
t annual meetings about division's successes.
* Set a sales record by increasing sales of the division from $4.1 million to $6
million in two year's time.
* Negotiated 600 unit contract; the largest in the company with annual revenue o
f $3 million.
* Present written and oral reports to board members, executive team and employee
s regarding contract matters as well as delivered presentations to management an
d employees
* Oversaw average monthly revenue, as Branch Manager, of over $300,000 managing
75 accounts and 20 new accounts during 2005.
* Won three Branch of the Year awards, eight Branch of the Month awards and an I
ndividual award for over $3 million in sales as Branch Manager.
* Exceeded all branch goals in 1999 with an operating margin of 69% and 165% of
budgeted income to achieve best performance ever by a Branch office as Branch Ma
Operations Management and Budgeting
* Set and met annual budget goals of $6 million for sales, expenses and modifica
* Planned and oversaw annual maintenance budget of $400,000.
* Interact with Operations, Finance and Procurement to timely resolve and mitiga
te various contract risks with both customers and vendors.
* Managed maintenance cost consistently coming in under budgeted goal of 23%.
* Reviewed periodic maintenance goals and vendor audits resulting in policy chan
* Supervised 10 division employees and subsequent annual performance reviews.
* Provide support and guidance to various personnel with respect to contract iss
ues and objections.
* Authority to hire, promote and fire personnel.
* Delegated and participated in after hours emergency road call program.
University of Illinois, Chicago IL
Bachelor of Science - Marketing
Dean's List
References available upon request