Alpharetta, GA 30005 Phone: (678) 895-5016 kab8fc9c@westpost.net Dynamic professional eager to contribute in the role o f Sr. Sales Engineer. QUALIFICATIONS PROFILE * Offer over 10 + years of experience in telecommunications industry with specia lizing in network design and engineering, Business Development, client engagemen t, generating cost savings, and project leadership. * Excel in designing, configuring, installing, supporting and maintaining advanc ed enterprise networks capable of supporting voice, video, data, storage and bus iness continuity, simultaneously increasing and fortifying network uptime and re liability. * Adept at steering disaster recovery strategies and contingency plans, and form ulating policies, programs, and plans to safeguard sensitive information. * Won two Honors Circle awards and Circle of Excellence award for exceeding cust omer and revenue expectations. * Equally proficient in hands-on and supervisory roles; skilled at managing and motivating teams to complete projects within defined budgets and rigid schedules . * Outstanding track record in key account development and management, driving re venue growth, strategic planning, opportunity analysis, and client relations. * Leverage sharp abilities in problem solving and conflict resolution to achieve win-win outcomes. * Technical acumen spans: Unified Computing/Cloud Computing, Optical Networking (SONET/DWDM) Data Center, Storage and Broadband Networks such as Carrier Etherne t, SONET/DWDM, Ciena Core Director Cisco Optical Transport 15454, and Optera Met ro 3500, 5200, and 6500, , Lucent DMX, Infinera and Movaz PROFESSIONAL EXPERIENCE Level 3 Communications Atlanta, GA, 2009 to Present Network Operations * Provide seamless assurance and reliability to achieve highest level of custome r satisfaction * Monitor and maintain all components of Level 3 Communications (Ethernet/SONET/ DWDM) and co-ordinate event management to efficiently service restore with in sp ecified SLAs. * Co-ordinate escalations to upper mgmt for speedy resolution of issues * Proactively captured millions of dollars in savings for customers and increase d recurring sales for Level 3 through proficiency in meeting or exceeding SLA me trics for network performance and uptime. * Applied dynamic problem solving expertise toward delivering consultative suppo rt and troubleshooting services to fortune 500 customers Google, Cox , Verizon a nd Comcast. * Leveraged excellent administrative talents to prepare comprehensive SOW (state ment of work), conduct risk assessment for new network deployment, and devise Me thod of Procedure (MOP) for hardware and software installation/upgrades. * Played a vital role in developing and strengthening project management process es and procedures. Continued ...
Krishna Aribindi ~ Page 2 of 2
Professional Experience continued ... AT&T Alpharetta, GA, 2005 to 2008 Sr. Network Consultant - Account Support * Spearheaded full-scope network planning and deployment for Fortune 500 compani es such as Citigroup, JP Morgan, Home Depot, and UPS. * Analyzed existing software, installed and/or updated software and new systems, and diligently monitored adherence to specific timelines. * Proactively captured millions of dollars in savings for customers and increase d recurring sales for Level 3 through proficiency in meeting or exceeding SLA me trics for network performance and uptime. * Applied dynamic problem solving expertise toward delivering consultative suppo rt and troubleshooting services to JP Morgan, Citigroup, Home Depot, and Verizon Wireless. * Navigated development strategy to deploy new services through functional specs and SDLC (software development lifecycle) process. * Leveraged excellent administrative talents to prepare comprehensive SOW (state ment of work), conduct risk assessment for new network deployment, and devise Me thod of Procedure (MOP) for hardware and software installation/upgrades. * Played a vital role in developing and strengthening project management process es and procedures. Nortel Networks, Alpharetta, GA, 1997 to 2005 Sr. Technical Sales Manager - Account Support (2000 to 2005) * Introduced and installed state-of-the-art Carrier Ethernet solutions transform ing low-speed access networks to advanced networks capable of supporting multipl e services such as voice, video, data, and business continuity. * Contributed to company revenue growth through product presentations, developin g and promoting innovative product features, establishing pricing strategies, an d producing RFPs and RFIs. * Managed accounts ranging from $20M to $50M with clients such as Sprint, AT&T, and Verizon; performed design and deployment of SANs, disaster recovery solution s, Optical Ethernet, and SONET/DWDM. * Directed, coached and motivated cross-functional project teams in planning, de veloping and launching new products. * Championed $5M in savings by expertly managing internal and third-party R&D in itiatives to enhance product offerings while reducing and controlling developmen t costs. * Employed strong analytical thinking abilities to author business cases for rev enue-generating strategic partnerships. PRIOR BACKGROUND: Nortel Networks, St-Laurent, Quebec, Canada, 1989 to 1997 Sr. Systems Engineer, Transmission Group (1995 to 1997) Applications Engineer, Cable Group (1989 to 1995) EDUCATION Concordia University, Montreal, Quebec, Canada * Master of Engineering, Major in Optical Communications * Bachelor of Engineering, Major in Electronics & Communications