JANET DEYARMIN

PO Box 3773
Springfield, MO 65808
T: 417.861.6976
E: jdbcb396@westpost.net

HEALTHCARE & PHARMACEUTICAL SALES FOCUS

Motivated and forward-thinking business professional pursuing an opportunity to
leverage healthcare industry experience in a sales capacity. Possess an unwaveri
ng commitment to excellence and the ability to learn new concepts quickly. Utili
ze strong research and analytical skills to identify and implement effective sol
utions. Focus on delivering exceptional customer service through conducting need
s assessments. Regarded for the ability to drive processes and motivate teams. O
utstanding interpersonal communication and listening skills. Demonstrate flexibi
lity in working in a team or as an individual contributor. Self-starter with a s
trong desire and success in exceeding goals.
Key strengths include:
Customer Relationship Management
Service and Value Delivery
Healthcare Industry Knowledge
Policy and Procedure Development
Staff and Client Training
PROFESSIONAL EXPERIENCE
Progressive and focused professional seeking a transition into a pharmaceutical
sales role. Possess understanding of medical terminology. Pursuing self-directed
training as part of developing skills for success.
JACK HENRY & ASSOCIATES - Springfield, MO 2005-2010
A leading provider of computer systems and ATM, debit card, and ACH transaction
processing services.
Manager, Quality Assurance (QA)
Managed eight staff in providing functional and automation testing to improve s
oftware quality. Managed QA for all internal applications, including PeopleSoft.
NET, and internal SharePoint sites. Conducted quality assurance training for dev
elopers, end users, database administrators, and other project members. Coordina
ted application development, quality assurance, and deployment activities. Super
vised the development and implementation of departmental policies, procedures, a
nd programs. Managed departmental budget; handled workforce planning and facilit
ated staff development initiatives.
*Developed corporate-wide QA job descriptions for organization and initiated mee
tings with other QA managers and human resource staff to arrive at consensus for
job descriptions.
*Implemented HP business process testing methodologies in support of regression
testing for PeopleSoft upgrades, resulting in time savings for baseline release
testing, updates and fixes, and upgrades.
*Improved software quality, increased testing coverage, and reduced manual testi
ng time for the PeopleSoft FSCM 9.0 system from six weeks with three FTEs to two
weeks with one FTE.
*Served as project manager on the PeopleSoft CRM 9.0 upgrade, including gatherin
g functional requirements from end users and launching of proof-of-concept pilot
s. System was deployed ahead of schedule with no identifiable issues.
*Gathered requirements and managed the PeopleSoft Financial Supply Chain Managem
ent 9.0 upgrade project. Launched ahead of schedule with no major deployment iss
ues.
*Developed quality assurance procedures and guidelines in support of emergency f
ixes, SQL upgrades, .NET conversions, and system enhancements.
ST. JOHN'S HEALTH SYSTEM - Springfield, MO 2003-2005
An integrated health delivery system serving Southwest Missouri and Northern Ark
ansas.
Clinic Analyst (2004-2005)
Facilitated the integration and functional testing for the physicians' clinic or
ganization (PCO) Phase I project and managed the integration and functional test
ing of PCO Phase II. Analyzed needs to address business concerns related to PCO
implementation.
*Supervised the launch of the RX assist application, which provided free medicat
ions to people who could not afford to buy medication.
*Managed a $10 million project budget for the electronic health record, includin
g the development of financial and cost analysis proposals. Initiated the planni
ng and development of the PCO to MISYS order interface and the PCO to IDX billin
g interface.
Information Systems, Business Office Supervisor (2003-2004)
Managed the $28 million+ information systems operation and capital budget, and f
acilitated the annual budget development process. Oversaw the operations of the
IS business office and directed all processes associated with hardware and softw
are management, including inventory maintenance, software license validation, an
d software database maintenance. Negotiated renewals for IS contracts.
*Collaborated with vendors to improve the accounts payable process, achieving an
invoice approval goal of five business days. Scheduled meetings with management
to obtain payment approvals; successfully improved relationships with health sy
stem vendors.
*Successfully managed fiscal year 2004 expenses within +0.4% of budget, with a g
oal of +-1%.
COX HEALTH SYSTEMS - Springfield, MO 2001-2003
A Top 100 integrated healthcare network.
Accountant, Regional Services Department
Prepared monthly financial statements for 55 clinics and 150 physicians; created
and maintained databases to provide financial analysis and budgetary informatio
n. Resolved compensation and reimbursement issues in collaboration with physicia
ns.
*Negotiated a $2,800 annual fee reduction with a credit card processing company.
*Oversaw a 20-bank account merger into a consolidated account. Worked with bank
personnel to establish a consolidated checking account for all Cox Health clinic
s and ensured transactions were properly monitored and audited.
COX COLLEGE OF NURSING AND HEALTH SCIENCES - Springfield, MO 1999-2001
Financial Aid Coordinator
Transformed the financial aid office from manual operation to a fully automated
environment. Obtained donations for equipment and printing of financial aid book
lets from local banks and servicing agencies, reducing costs by $5,000. Recipien
t, 'The PARTNERS Spirit Recognition' award for outstanding service.
ADDITIONAL EXPERIENCE
MONTGOMERY COUNTY, MARYLAND, Accountant / Auditor - Rockville, MD
1998-1999
AUDIT BUREAU OF CIRCULATIONS, Field Auditor - Schaumburg, IL
1995-1998
Managed a six month itinerary on the east coast and overseas; contacted clients
to setup schedule to perform audit. Negotiated dates to accommodate clients. Wor
ked with clients' staff to obtain appropriate audit documentation to meet audit
requirements. Maintained positive working relationships in the DC area. Often re
quested by clients to conduct future audits. Recipient of outstanding employee a
ward in 1997. Traveled 100%.
EDUCATION
MISSOURI STATE UNIVERSITY - Springfield, MO
Master of Science in Project Management
Master of Science in Health Administration
INDIANA UNIVERSITY OF PENNSYLVANIA - Indiana, PA
Bachelor of Science in Accounting
Affiliations
Member - Project Management Institute (PMI)
Member - Institute of Electrical and Electronic Engineers (IEEE)
National Association of Pharmaceutical Representatives (NAPRx(R))