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Princeton, NJ 08540
kotwal@hotmail.com
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PROJECT MANAGEMENT a" HEALTHCARE MARKETING & FINANCIAL INDUSTRY
Professional with over a decade of experience in business, marketing and technol
ogy-focused project management, with specific
emphasis in Financial Service and Healthcare industries. Significant technology
expertise coupled with strategic management of
technology-focused implementations. Combined expertise in project management, pr
oject planning and design, interfacing with Technology/Legal Review
Groups to ensure synchronized delivery of solutions. Experienced in all facets o
f project life cycle a" from feasibility analysis,
development and conceptual design through testing, documentation, implementation
, and user training. Solid expertise in analyzing business needs,
data analysis, acquisition, migration and reporting and designing effective solu
tions.
Areas of expertise:
* Project Planning & Management
* Release Management
* Cross-functional Team Leadership (e.g., Technology, Marketing, Functional Busi
ness Leadership)
* Business Process Analysis
* Problem Analysis & Resolution
* Data Design, Migration & Integration
PROFESSIONAL EXPERIENCE
ROSETTA Marketing, Hamilton, NJ May 2009 - Present
SENIOR PROJECT MANAGER a" ROSETTA HEALTHCARE PMO
Work with the account team, senior partners, and various technical and non techn
ical Solution Practice Areas on client delivery.
Establish project requirements, responsible for delivering projects on time and
within budget. Develop and deliver progress reports
to the client, and the company Executive leadership team.Responsible for project
staffing and providing both client and Rosetta team
with project management support. Served diverse set of clients ranging from Phar
maceutical to Hospital industries
MERCK, WestPoint, PA
June 2005 a" April 2009
SENIOR PROJECT MANAGER (CONTRACT) a" MERCK MARKETING PMO
Establish Project requirements, priorities, and deadlines for Merckas marketing
management application aMP&Ca along with Merckas Medical
Legal Review application aMLSRa. Key liaison between business and development ar
eas to align systems with the companyas strategic direction.
Develop and deliver progress reports to cross-functional stakeholders (Sales & M
arketing Leadership and Technology Group). Facilitate Response/Resolution.
Provide reporting on resources, utilization, budgets and status of the projects
to Executive Management. Worked with multiple vendors and managed
successful synchronized delivery of solutions through effective risk mitigation
and resource alignment. Track the incremental progress and the
delivery on scheduled dates of the various releases. Implemented an effective c
hange management system.
HIGHMARK, Pittsburgh, PA
May 2003 a" May 2005
PROJECT MANAGER
Provide strategic and tactical leadership to ensure successful design, developme
nt and implementation of technology solutions to automate previous manual
functions and increase efficiency of multiple business processes. Lead team of 8
in developing and implementing new systems and tools, and creating
enhancements to existing systems to support business operations. Interface exten
sively with team members and management to define systems requirements.
Accountable for overall success of assigned projects, from initial needs assessm
ent and analysis,
through design, development, testing, implementation and enhancements.
Assist in planning and monitoring projects plans, ensuring adherence to project
scope and timelines.
Provide support to complex and critical support issues.
Developed and carried out all phases of project management. Develop customized r
eports.
* Directed team of 8 in designing, implementing and supporting Departments 1st D
ata Warehousing solution, TREND.
Solution was developed to forecast claim trends across various demographic facto
rs based on previous 48 months claims history. Managed development
of interfaces to Integrated Customer Information System (ICIS) and Enrollment Re
porting Warehousing System
* Managed team which designed and integrated Benefits Calculation Module, Risk C
alculations and the Renewal Rate Factor Calculation Modules.