Enterprise Strategy Program

Putting Business Before Technology

In today’s complex corporate environment, the lines tend to blur between business objectives and the technology
that can help achieve those objectives. Even with the best of intentions your corporate technology may actually
limit—and even begin to define—your business objectives.

As your business places ever-increasing demands on your technology infrastructure, it’s easy to lose sight of the
big picture: instead of business goals driving technology, technology begins to drive business goals. Rather than
approaching technology with strategic, long-term vision, businesses find themselves looking for short-term solutions,
without fully realizing the value of the technologies in which they’ve already invested.

Introducing the Microsoft® Enterprise Strategy Program. An executive-level engagement program, led by a
dedicated Enterprise Architect skilled in aligning your existing Microsoft Enterprise Agreement with your company’s
business objectives.

The Enterprise Strategy Program is designed to help you maximize the return on investment for your entire Microsoft
software portfolio and services. After all, nobody knows Microsoft products and their capabilities better than
Microsoft. But more than that, the Enterprise Strategy Program has been created to help you get the most from
your entire heterogeneous enterprise-wide technical landscape. With the Enterprise Architect, you’ll get proven
solutions and guidance from an executive that has faced and delivered on the same kinds of challenges you’re
dealing with today, and the experience gleaned from a software company that has learned from countless enterprise
engagements across the globe.

The Value of the Enterprise Strategy Program

According to Forrester Research*, the following benefits are the outcome of an Enterprise Strategy
Program engagement:
■■ Accelerating business and IT outcomes. A broad combination of Enterprise Strategy Program activities may
allow customers to reach their desired end-states faster, often with improved outcomes. This results in faster
“time-to-market” for projects with associated downstream benefits, and reduced labor expense associated
with project implementation.
■■ De-risking the IT environment. By creating effective business-technology roadmaps and leveraging best
practice advice, customers may be able to reduce both project execution and operational risk from their IT
environments. This results in reduced IT operations labor expense and project rework costs.
■■ Optimizing business/IT alignment. Having access to the right business stakeholders allows Enterprise
Architects to create optimized IT/business roadmaps, and ensure that the appropriate Microsoft technologies
are used to maximize business outcomes. This results in improved timeliness and quality of IT delivered, which
generates incremental user productivity and avoids project rework costs.

*“The Total Economic Impact of Microsoft Services‘ Enterprise Strategy Program,” Forrester Research, Inc., May 2010

Business Before Technology

■■ Maximizing the value derived from the Microsoft portfolio. Enterprise Architects can identify opportunities to
re-use Microsoft assets in multiple applications, and to substitute Microsoft assets for third-party applications.
This avoids third-party software maintenance expense and internal labor needed to support these products.
■■ Unlocking assets to create future business value. An Enterprise Architect’s expertise and understanding of
a customer’s business environment will enable him or her to maximize your Microsoft investment which may
provide additional business value in the future. New project investment is required to enable new capabilities
that would generate business value.

Enterprise Strategy Program Offerings

Delivered through a clearly structured multi-year engagement aligned to your Enterprise Agreement, the
Enterprise Strategy Program enables you to maximize the value from your relationship with Microsoft by
optimizing your IT infrastructure, accelerating the value from business applications, and ultimately transforming
your business productivity.

All Enterprise Strategy Program engagements will focus on three core activities:

Strategy and Enterprise Business and

Planning Architecture IT Alignment
Orchestration Across Microsoft

Offering Structure
The Enterprise Strategy Program is offered in three tiers.

Enterprise Strategy Portfolio includes:

■■ An executive-level three-year engagement to maximize the value from your Enterprise Agreement investment.
■■ A dedicated Enterprise Architect sourced from the Enterprise Strategy Network to lead the team.
■■ A Value Realization Assessment and Roadmap.
■■ Three Enterprise Strategy Projects, four Envisioning Workshops, Strategic Briefings, and
Customer Connection Programs.
■■ Access to some of the most accomplished and highly skilled professionals across the globe through
the Enterprise Strategy Network.
■■ Use of IP from the Enterprise Strategy Library by the Enterprise Architect to deliver value for specific scenarios.

Enterprise Strategy Foundation includes:

■■ An executive-level three-year engagement to maximize the value from your Enterprise Agreement investment.
■■ A shared Enterprise Architect sourced from the Enterprise Strategy Network to lead the team.
■■ A Value Realization Assessment and Roadmap.
■■ One Enterprise Strategy Project, two Envisioning Workshops, Strategic Briefings, and Customer
Connection Programs.
■■ Access to some of the most accomplished and highly skilled professionals across the globe through
the Enterprise Strategy Network.
■■ Use of IP from the Enterprise Strategy Library by the Enterprise Architect to deliver value for specific scenarios.
 Add-on Projects will be available for an additional fee.

Enterprise Strategy Projects include:

■■ A shared Enterprise Architect to deliver senior business/IT-level 10-12 week customer projects.
■■ Use of IP from the Enterprise Strategy Library by the Enterprise Architect to deliver value for specific scenarios.
■■ Deliverables can include a strategic plan, business case, benefits realization plan, architecture roadmap, etc.

Cost Models
The Enterprise Strategy Program is a fixed-fee offering with a standard set of core deliverables for every customer and
a collection of elective deliverables selected depending on your unique situation. The offerings focus on transforming
and accelerating your business in the areas of business productivity, applications, and IT infrastructure through a
programmatic approach that brings 100 percent of Microsoft’s experience and proven practices to your business.

Both the Portfolio and Foundation offerings include access to the program resources. Plus, both are able to engage
subject matter expert resources, access Shared Services and the Enterprise Strategy Library, and utilize the Enterprise
Strategy Network.

The offerings at a glance:

$500K USD

Value Three Four Customer Enterprise Enterprise

Portfolio

Dedicated Realization Enterprise Envisioning Strategic Connection Strategy Strategy

PROGRAM OFFERINGS

Enterprise Assessment Strategy Briefings

Workshops Programs Network Lbrary
Architect and Roadmap Projects
V alue R eali z ation F ramework
$250K USD
Foundation

Value One
Shared Two Customer Enterprise Enterprise
Realization Enterprise Strategic
Envisioning Connection Strategy Strategy
Enterprise Assessment Strategy Workshops Briefings Programs Network Lbrary
Architect and Roadmap Project
V alue R eali z ation F ramework
$125K USD

Single
Shared Enterprise
Enterprise
Project

Strategy
Enterprise Strategy Lbrary
Architect Project
Offering component details:

Enterprise Architect Designated on-site strategist who creates and executes your service delivery plan,
and orchestrates the right global and regional expertise, to maximize value from
your Enterprise Agreement investment. He or she acts as your internal advocate
at Microsoft to help make sure that the appropriate resources are engaged to
plan your strategic issues. He or she also facilitates the delivery of all strategy
services. The Enterprise Architect is either shared with other customers or is
dedicated to one customer depending on the service offering purchased.
Value Realization Builds and executes on an enterprise-level strategic plan for realizing your
Assessment and Enterprise Agreement value. Includes an initial accelerated kick-start session
Roadmap and ongoing regular updates that occur quarterly (at a minimum).
Customer Projects Strategy, oversight, and adoption projects for key business problems identified
and prioritized through the creation of your enterprise-level strategic plan. The
number of projects that can be executed annually depends on the service offering
purchased. Projects are sized to have an elapsed duration of approximately
90 days. If you wish to engage in additional prioritized projects that are not
included in the service offering, you can do so through the purchase of
Add-on Projects.
Envisioning Helps your business and IT leaders understand the relevance of emerging
Workshops technologies and industry insights to your business, sourced from Microsoft’s
global engagements and research. These executive-level workshops last up to one
day and are conducted at Microsoft’s regional offices.
Strategic Briefings Global one hour web conferences for business and IT leaders on business and
industry opportunities, technology trends, and Microsoft’s strategic points of view
for the most important topical issues chosen by our customers. These sessions
are regularly held on a published schedule and restricted to service offering
purchasers only. Private briefings on specific topics of interest to your organization
can be organized as required.
Customer Connection Enables connection to Microsoft and senior IT and business leaders from other
Programs customers, providing forums for sharing best practices and thought-leadership—
helping customers turn their technology investments into strategic assets. This
includes access to Microsoft’s Early Adoption Programs, where customers meet
the specific entry criteria.
Enterprise Strategy Includes access to the largest set of subject matter expertise on the planet for
Network bridging Microsoft technology to business needs. The Enterprise Architect utilizes
our extensive network to orchestrate and bring in domain-specific global and
regional expertise for specific customer initiatives.
Enterprise Strategy Includes specialized IP, value realization frameworks, reference architectures, and
Library best practices from our thousands of global engagements, synthesized by the
Enterprise Architect to meet your specific needs.
Add-on Projects Additional projects can be purchased to allow focus on additional initiatives.
Each Add-on Project purchased extends the service offering by one additional
Customer Project.

To learn more about how the Microsoft Enterprise Strategy Program can help you align your business
objectives with your existing Microsoft technologies while realizing the full value of your Microsoft
Enterprise Agreement, call or contact your Microsoft Sales representative for a comprehensive presentation
and prospectus. Or visit www.microsoft.com/services for more information.

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