MICHAEL C.

THOMPSON
24372 Opal Hill Court
Laguna Niguel, California 92677
949-716-2447 (home) * 949-939-6931 (cell)
mtc85ffc@westpost.net
SALES EXECUTIVE
Six Sigma-certified sales professional with more than
20 years of experience executing effective sales and
marketing strategies in the electronic security
technologies marketplace. Skilled in tapping into new
client bases, turning around underperforming teams,
and leading, closing, and maintaining relationship-
based sales efforts. Adept at driving process
improvements and best practices through lean
analysis. Recognized ability for solving problems and
exceeding enterprise goals and objectives. Areas of
expertise:

* Sales
* Marketing
* Territory & Account Management
* New Business Development
* Market Expansion
* P&L
* Strategic Planning
* Critical Analysis
* Forecasting
* Financial Reporting
* Contract Negotiations
* Operations Management
* Retail Management
* Government Regulations
* Vendor Management
* Best Practices
* Relationship Building
* Recruiting, Training & Coaching
* Process Improvements
* Revenue Building
* Cost Reductions
* Problem Solving
* Customer Satisfaction
* Team Leadership

PROFESSIONAL EXPERIENCE
WP AEROSPACE, Laguna Niguel, CA * 2008-2010
Start-up live video imaging provider.
Interim CEO (2009-2010): Transformed the company's
vision and re-identified its true core competency.
Directed all operations, sales, and marketing
initiatives. Established the corporate budget and
controlled P&L, accounting functions, and cash flow.
Established business requirements to comply with
Department of Defense (DOD) regulations. Facilitated
the selection and participation of the Board of
Directors to improve company's standing in the small-
satellite industry. Recruited executive staff. Opened
new offices in 4 states.
* Increased revenue 100% and decreased expenses 50%.
* Facilitated the completion of a contract with the
Operational Responsive Space agency (ORS), a division
of the DOD, to demonstrate the abilities of a video-
imaging payload for a NATO Special Command war
fighter, with a revenue cycle of 9 months. This led
to a 6-month ORS study of WP Aerospace technology to
assess the potential to deploy live streaming video
cameras in 6-8 satellites, worth $60 million.
* Finalized an exclusive $20 million agreement with
WP Aerospace's Berlin-based international partner,
DST, to be the only U.S. provider of DST Live
Streaming Video.
* Oversaw DOD's IT requirements to secure WP
Aerospace's Intellectual Property.
* Issued a Private Placement Memorandum to secure a
2nd round of growth funding. We secured an investor
which funded the company for an additional six months
Vice President of Sales and Marketing (2008-2009):
Defined and established start-up operations.
Developed corporate strategy and core competencies to
ensure viability within the industry, reflecting a
paradigm shift to smaller, less expensive satellites.
Established sales and marketing goals and recruited
staff as needed. Designed the enterprise logo and
sales collateral. Ensured a presence at international
and national conferences and conventions to elevate
company's profile, and created related convention
materials.
* Forged partnerships with Boeing, Thales, Moog,
Ducommun, BAE, Raytheon, PnP Innovations, and Star
Technologies.
* Introduced the SugarPro CRM tool to manage
customers and IP.
* Managed the proposal for the TacSat 5-Broad Area
Announcement.
* Secured invitations to attend key conferences,
including the 24th NSS, Responsive Space 6, NASA
Ames, AF Space Missile Command, IAC, and Stratcom
2008.
Consultant (2008): Conducted and presented an in-
depth SWOT analysis of potential video-imaging
competitors, which led to an offer for a permanent
position as the VP of Sales and Marketing to help
build the new company.
PROTECTION ONE, Irvine, California * 2007-2008
Providers of commercial and home security services,
with annual revenues of $2 billion.
Director of Sales: Developed a new installation
department with new vendors capable of installing
larger commercial electronic security systems.
Recruited and managed a new 7-person sales team to
launch the company's new commercial goals. Directed
the Sales department's P&L.
* Increased sales revenue 25% and grew bookings to
$1.2 million by developing marketing and sales
strategies to support commercial growth.
* Grew overall sales gross profit margin from 20% to
nearly 28%.
* Increased cash flow 10% over budget.
* Consistently ranked among Top 10 branches (of 65)
for total bookings (2007).
GREATER ALARM, Irvine, California * 2006
Providers of commercial and home security services.
Director of Sales: Recruited to re-establish customer
relationships lost during the company's acquisition
by Interface. Rebuilt and opened new markets
throughout California. Exhibited at conferences to
boost sales. Managed a 9-person sales team and
oversaw P&L.
* Increased revenue by 5% over the prior year, with
total installation revenue of $10 million, RMR of
$39.3 million, and a total contract value of $11.6
million.
ADT SECURITY SERVICES, Anaheim, California * 1997-
2006
Providers of security services to 5 million
commercial, government, and residential customers in
North America.
Six Sigma Black Belt, (2004-2006): Selected by the
President of ADT Security Services to join a team
tasked with analyzing process improvements throughout
the sales channels for CCTV and Access Control
nationwide.
* Increased EBIT $3.5 million in the West and
Southwest regions by implementing Six Sigma DMAIC
tools, and educating and training General Managers
and Sales Managers on how to increase sales by using
these tools and minimizing time-wasting factors.
Commercial Sales Manager, Riverside Office (2002-
2004): Managed 8 salespeople in Riverside and San
Bernardino County. Designed Military electronic
security systems for the Government Group. Developed
new vendors to improve competitive edge. Created
monthly and annual sales forecasts.
* Turned around the underperforming Riverside office
by hiring additional staff, training staff in best
practices, and rearranging territories to improve
efficiencies.
* Increased sales 30%.
Senior Account Manager (1997-2002): Cold Called large
commercial business, I was the president of network
company providing leads to other business, obtain a
risk assessment, designed the electronic solutions,
wrote proposals, provided a professional presentation
to each customer and wrote over 270 contracts in one
year.
* Ranked 1st or 2nd in the region and Top 10
nationwide for commercial sales every year.
* Consistently exceeded enterprise-wide average sales
of $600K, selling as much as $2.9 million annually.
* Won the National Tyco Chairman's Counsel Award 3
times.
EDUCATION & CERTIFICATION
Bachelor of Science in Business Management
University of Phoenix
Six Sigma Black Belt Certification
ADT Security Services (certified 2004)
Graduate Gemologist
Gemological Institute of America