Heather Steelman

6405 Tahoe Dr.

Beaumont, TX 77708
Phone: Home (409)924-0345
Cellular Phone (928)245-1984
E-mail: hscaa528@westpost.net

Objective: Receptionist/Customer Relations

QUALIFICATIONS
Knowledge of Principals and Elements of Design
Passion for Space Planning and Design
Abundant Knowledge of Combining Textures, Colors, Fabrics, and Upholsteries
Ability to Apply Professional Customer Service and Interoffice Relation Skills
Computer Proficient with Basic Computer Hardware, Peripheral Equipment and Soft
ware such as: Corel Word Perfect, Windows Vista, DOS, Adobe, Photoshop, Softec,
Peachtree, and Internet Explorer.
Knowledge of Accounts Payable/Receivable with Experience Ordering Supplies, Shi
pping, Invoicing, Filing, and Answering Phones
Organizational Skills and Management Skills Obtained Through Household Manageme
nt and Restaurant Shift Management.
Outside / Inside Sales Brought in 15-20K Monthly/Developed New Leads and Cold C
alled

WORK EXPERIENCE
Home Manager/Full-Time Parent 2003-2010
I have managed all financial areas, traveling arrangements, errands, and parenti
ng decisions. I also managed my husbands construction safety career.
Customer Account Representative 2002-2003
Bay City Office Supply
I was the customer account representative. I was responsible for inside/outside
office supply sales. I did invoicing, ordering, UPS sales and packaging. I ha
ndled delivery management, freight receiving and stocking.
Home Manager 2000-2002
I managed all bills, scheduling and travel arrangements for my house and my husb
ands apartment while he worked away.
Receptionist 1999-2000
Lawn and Garden Tractor Co.
Customer sales, invoicing, accounts receivable, 5-line switchboard phones and fi
ling.
Receptionist 1999
Colums Computer Services
Customer sales, invoicing, accounts payable, accounts receivable, general ledger
and answered phones.
Computer Lab Assistant 1997-1998
Frank Phillips College
I oversaw the day-to-day operations of the labs. I assisted students and facult
y with using the computers, software and equipment problems.
Shift Manager 1994-1996
Dairy Delight Restaurant
Sales, customer service, balanced daily receipts, supervised employees and encou
raged teamwork.
ACHIEVEMENTS
Student of Interior Design 2010
Art Institute of Pittsburgh - Online
Studied Elements and Principals of Design
Gained Knowledge Of Several Upholsteries and Grades
Of Leather
Volunteer/Organizer 2004
Cancer Society
Helped Organize and Participated in Relay for Life
Hallsville, Texas

Volunteer/Organizer
Cancer Society
Helped Organize and Participated In Relay for Life in 200
9
Jasper, Texas
PTA Member
2008
Roy Guess Elementary
Participated in School Functions and Volunteered My Time and Help to School

EDUCATION
Art Institute of Pittsburgh- Online Division
Residential Planning
Completed 24 credit hours
Frank Phillips College
Microcomputer Information Specialist
Borger, Texas
Completed 37 credit hours toward degree
Jefferson High School
Jefferson, Texas
1996 Graduate, DECA