Mary Margaret Baker mb7979@sbcglobal.

net 815-735-8937
EDUCATION
Moraine Valley Community College
Completed Coding Specialist Program 8/2000
Governor's State University
Bachelor Degree in Business Administration - Concentration in MIS 8/1993
COMPUTER SKILLS
MS-DOS, Windows XP, Florida Share, IDX System, Medical Manager, Nebo Billing Sys
tem, Medisoft,
Express Plus, Web MD, Mouse Certified in Word and Excel
EXPERIENCE
Temping in Medical Billing and follow up 10/08-present
Hallmark Insurance (BC/BS of IL) 4/08-10/08
Claims Processor-Laid Off
* Read and transcribed medical records
* Investigated contestable diagnosis
The Outsource Group 3/07-3/08
Account Specialist -Company Closed
* Worked on both third party payers, Medicare and Medicare advantage plans - Med
icare HMO
* Did all sorts of billing for all providers on a CMS1500 and UB04 Billing forms
-including self pay
* Understanding of Revenue Codes, LCD's, OPPs, DRG's, MSP's, Outliners, and RAC
* Billed to SNF's and Home Health Agencies for Medicare Patients
* Completed appeals on C-Snap and to major insurance companies
* Collected on insurance and patients balances
Manor Care Oak Lawn West 3/04-4/06
Unit Secretary -Stayed Home
* Arranged appointments and transportation for residents and copied necessary do
cumentation for appointments
* Completed lab and X-ray requisitions
* Handled admissions and discharges
* Transcribed orders to MAR
* Managed nurses and charts
* Filed orders, MARS, TARS, CNAs Data Sheets and ADL's into charts
* Maintained Medical Records
* Ordered supplies from Pharmacy and Lab-such as lab requisitions, specimen cups
, printer paper for and IV Pumps
* Checked on status of Pharmacy orders for nurses
* Contacted patient families on appointments and transportation arrangements
* Responsible for family and patient requests
* Completed Isolation Report for Unit
* Prepared activity report
* Arranged pick up of DME
University of Chicago Hospital 2/00-1/03
Medical Biller -Stayed Home
* Electronically bill claims through FssO
* Handled cash transfers
* Performed collections procedures
* Completed adjustments to cash
* Provided additional documentation requests
* Processed claims through the prospective payment systems
* Corrected errors and denials to claims
* Processed MSP's
* Investigated Medicare questionnaires to determine coverage for MSP
* Contacted Patients for Insurance Information on MSP
* Corrected errors through FSSO EDI System
* Knowledge of Revenue Codes
* Utilized UB04 Manual
* Handled Outpatient Hospital Claims
* Knowledge of DRG's and LCD's
* Knowledge of outliner's
* Accessed medical records and coded x-ray reports with both ICD-9 codes and CPT
codes

Mary Baker
P.O. Box 245
Manhattan, IL 60442
Dear Sir or Madam:
I am forwarding to you an updated copy of my resume. I have several years
experience in healthcare, customer service, and insurance fields. I have
completed a Coding Specialists Program at Moraine Valley Community College
and am CCS eligible. I am also taking the RHIT Program at Joliet Junior College
and belong to AHIMA. I posses excellent knowledge of all types of insurance carr
iers, this also includes Medicare and Medicaid. I also have excellent analytical
, computer skills including expert Word and Excel ability. I include in my degre
e twelve hours of college level Accounting and am Mouse Certified in both Word a
nd Excel. I have also completed a CPR class and my license expires in 1/2011. I
have also done various temp jobs in the past year which duties include pre-autho
rization, check demographics, posting checks and charges, follow up and coding.
My salary requirements are open.
I would like to arrange a meeting with you at your earliest convince and
you may reach me at (815)-735-8937. Please leave a message and I will
return your call as soon as possible.
Respectfully,

Mary Baker
mb7979@sbcglobal.net
815-735-8937

Professional References

Kristina Browning-Hallmark-(630) 328-4566

James Westerkamp-The Outsource Group-(630) 857-0711
HR-Manor Care-(708) 599-8800
HR-U of C Hospitals-(773) 702-1416

Personal Reference
Marilyn Seiloff-708-614-0183
Diane Cernaik-708-217-4456
Mike Lamb-815-545-0909
Laura Michelsen-815-729-9020