Robert J.

Laube 1056 Glenwood Bl

vd
Schenect
ady NY 12308
Phone;
518-346-6308
rld36
302@westpost.net
Energetic professional with over 8 years of Information Technology experience to
include; creating operating system templates for specific applications; managin
g client to server support and acting as a liaison for the company/customer's n
eeds, as well as participating in group meetings regarding proposed hardware and
software additions and changes to upcoming projects. I am a logical, forthright
thinker who is able to provide effective solutions to solve difficult problems
while clearly articulating intricate technical problems in business terms.
Training
Installing Configuring, and Administering Microsoft Windows XP Professional.
Managing an
d Maintaining a Microsoft Windows Server 2003
Environment.
Implementing, managing, and maintaining a Microsoft Windows Server 2003 Net
work
Implementing and administering security in a Microsoft Windows Server 2003 Netwo
rk
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
Cabling Installation and wiring management
Managing power in a network environment.
VMWare Infrastructure: Install and Configure V3.0
A+ Hardware and Software.
Experience
New York Independent System Operator Sche
nectady, NY
Windows System Administrator 2005-2009
* Responsible for maintenance of NYISO's Servers, such as Microsoft security u
pdates, service packs, hot fixes, software installs and deploying antivirus upda
tes
* Implementation and administration of DNS and DHCP
* Provided on call support for technical issues via remote desktop protocol (R
DP) and/or phone triage as necessary.
* Created and implemented recommendations to improve scalability and performanc
e for NYISO's organizational groups.
* Created secure server builds.
* Good knowledge of client computer's and server hardware and software with the
ability to repair on site.
* Worked closely with project managers for technical support concerning new pro
jects.
Network Systems Technician B 2004-2005
* Installation of Cat 5wireing and fiber runs to all server rooms. Installed an
d wired servers and appliances.
* Used HP's smart start to configure Raid configurations and multiple NIC' team
ing.
* Supported multimedia setups involving video conferencing, multiple A/V device
s such as DVD players and projectors. Set up's of public address systems and lig
hting. Provided support for private meetings that included audio delegation conf
erencing.
* Responsible for phone installs, punchdown connectivity and service to the PBX
as well as the tools used to manage them, evaluate problems and make improvemen
ts.
Advanced Technology Services Schenectady, NY
Field Service Representative2002-2004
* Responsible for all GE Power Systems client computers repairs; including ord
ering parts and maintaining repair log's and parts ordered.
* Provided local and remote desktop support for corporate headquarters and sate
llite locations.
* Preformed data recovery, data transfer and operating system upgrades from Win
dows 2000 to XP.
* Perform maintenance on computer hardware and software, installations, physica
l moves and disposal of computer hardware products.
Comsys
Help Desk 2001-2002 Albany, N
Y

* Trouble shot network connectivity, network printing and user access issues.
* Logged call Data and service tickets for call tracking monitoring appropriate
times and resolution.
* Built and maintained computer systems and performed memory upgrades
Certifications
Microsoft Certified 2003 Systems Administrator
Microsoft Certified Professional 2003 MCP
Microsoft Certified Professional 2000 MCP
A+ Certification
HP/Savin/Richco Technician
Microsoft Transcript sharing available upon Request