JEFFREY A.

HAN
817 BARNES RD.
CLEBURNE, TEXAS 76031
817-645-9928
682-459-7380
jhd4e13c@westpost.net

OBJECTIVE
I have a proven track record of successfully managing ops teams
in various types of projects. I am experienced with all aspects of
employee management. I have managed multiple projects simultaneously.
I am highly detail-oriented able to maintain professionalism under
extreme timelines as well as lead into successful outcomes.

CAREER HIGHLIGHTS
Senior Central Office Technician
Telwest Network Services
7/09 - 4/10
* Activate new services and maintain existing SIP network.
* Plan daily activities and ensured adequate levels of equipment.
* Programmed/configured Cisco 7400 Series, 6000 Series, 5000
Series, 3000 Series IAD.
* Worked extensively on Fujitsu
0FLW4500 and FLW4100.

Project Manager
AT&T
7/05 - 5/09
* Seamlessly completed Phase II SMPC integration
* Completed national SCOUT/EMS software upgrades with no network
issues.
 * Lead numerous projects to install, test, and activate Wireless/RF
hardware required for network upgrades to CDMA, GSM, and UMTS
technologies of requirement.
* Worked closely with Engineering/Operations teams in defining the
project scope, establish milestones, and provided daily project
status reports.

Operations Manager
Time Warner Telecommunications
10/99 - 5/05
* Responsible for network and switch operations, CPE
installation.
* Scheduled training, mentoring, and completed
performance evaluations of
13 network technicians.
* Wrote method of procedures and oversaw emergency
restoration
activities.
* Coordinated daily activities with various Marketing
teams to ensure
circuit activations were in accordance with customer requirement..

* Participated in pre-sales meetings with potential

customers to
provide technical support.
Manager
MCI Telecommunications
3/89 - 9/99
* Created and recruited new teams to support
organizational
requirements.
* Lead five operational departments which were
comprised of 34 field
engineers under my management.
* Scheduled specialized training based upon
individual or group
learning readiness.
* Analyzed network equipment performance data to
ensure optimal
performance among employees.
* Managed Emergency Response Team which deployed
throughout the
 southern U.S. to perform fiber optic cable restoration activities
when catastrophic outages occurred.

EDUCATION
University of Texas at Arlington
BBA Business Management

MILITARY
United States Air Force
Wideband Communications Specialist
Honorable Discharge
5/81 - 5/85

TECHNICAL KNOWLEDGE
IP Hardware
VoIP Switch: Avaya, Cisco, Northern Telecom, SONUS.
Router: Cisco, Juniper, Northern Telecom, RAD.
IP data switch: Cisco, Northern Telecom.
Server: IBM, Dell, HP, Sun.
NETWORK EQUIPMENT
Digital Microwave: Alcatel, Ceragon, Harris, NEC, Northern Telecom.
SONET: Alcatel, Cisco, Ericsson, Fujitsu, Lucent, NEC, Northern
Telecom.
Active/Passive DWDM: Alcatel, Cisco, Ericsson, Lucent, Northern
Telecom.
CENTRAL OFFICE
Digital Switch: Ericsson, Lucent, Northern Telecom, Motorola EMX.
DAC's: Alcatel, Tellabs.
SS7: STP and DAP.
Channel Bank: Lucent, Northern Telecom, Tellabs.
DSX/FDB: ADC, Tellabs.
CIRCUIT LEVELS/TOPOLOGIES
DS-1/T-1/E-1, DS-3/T-3, STS-1, OC-3/12/48/192, 10/100, GigE.
LAN, VLAN, MAN, WAN, ATM, Frame Relay.
PERIPHERAL EQUIPMENT
Rectifier: Lucent, Northern Telecom.
DC Power Distribution: Lucent, Northern Telecom.
Automatic Transfer Switch: APC, Onan.
SOFTWARE OPERATION SYSTEMS
Windows: 3.1, 95, 98, NT, ME, XP, Vista.
Solaris: 2.5, 2.6, 2.8, X86, SCO.
UNIX/UNIX Tools, TipUnix
NETWORK MANAGEMENT SOFTWARE
NetManager
Solar Winds
AdventNet
Cisco Works
SCOUT/EMS
Granite
Airbridge
Cellscape
PROFESSIONAL AND PERSONAL REFERENCE UPON REQUEST.